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Customer reviews: Lipscore Product Reviews

Develop by Shopify

Reviews (59)

Overall rating
5

What Merchants Think

The feedback from merchants using "Lipscore Product Reviews" is overwhelmingly positive. Many describe the platform as seamless and straightforward, with high ease of use and excellent customer service. Merchants appreciate the increase in the volume and authenticity of reviews, noting that the tool significantly improves response rates and conversion. The onboarding and setup processes are frequently praised for their smooth execution with helpful support from the Lipscore team.

Key Strengths

  • Simple and quick setup with excellent migration support.
  • High response and conversion rates for obtaining reviews.
  • Seamless integration with Shopify and other platforms.
  • Excellent customer service and support from the Lipscore team.
  • Increased visibility of reviews directly on merchant sites, enhancing transparency.
  • Cost-effective compared to competitors, with higher ROI.
  • User-friendly dashboard and easy-to-navigate tools for both merchants and customers.

Common Concerns

  • Issues with the star rating system leading to potential misunderstandings and false negatives.
  • Long-term contracts with potentially lengthy notification periods for cancellation.
  • Initial trial period may not cover the full setup and first wave of review invitations.
  • Complexity around managing false or mistaken reviews/stars.

Final Thoughts

"Lipscore Product Reviews" is widely regarded as a beneficial and transformative tool for businesses seeking to enhance their review systems. Its ease of use, robust customer support, and efficiency in increasing review engagement make it a strong choice for many merchants. Despite a few concerns regarding the star rating system and contract terms, the app’s strengths in performance and cost-effectiveness lead to high recommendations from its users.

The Hamilton Pen Company

Oct 23, 2025  on Shopify

As relatively new to online retail, we were approached by Lipscore who said they could help us increase our reviews and response rate. They were right!!! Very easy to set up and given help all along the way. Excellent back up from Georgina too. All in all highly recommended!

BARE BAR

Oct 22, 2025  on Shopify

We switched to Lipscore from Judge.Me and our review response rate went from around 2% with Judge.Me to over 51% with Lipscore and have almost got as many reviews & ratings in our first 2 months with Lipscore than we have had in 4 years with Judge.Me. If you want to get as many genuine review as quickly as possible, then Lipscore is the silver bullet to tackle this aspect of your online store.

ProQ BBQs & Smokers

Oct 21, 2025  on Shopify

The team behind Lipscore have gone over and above to help us get onboarded, the software is clear and easy to use, and the results speak for themselves. This app is well worth the money!

BEERHUNTER

Oct 16, 2025  on Shopify

We switched to Lipscore 2 months ago and the results have been night and day. Our response rate has increased significantly and in turn sales have also followed. Support was fantastic, from on boarding to integration and any questions were answered swiftly. Would highly recommend

Salford Rum

Oct 15, 2025  on Shopify

Amazing software - review rate has been exponential since using Lipscore. Conversion rate up as a result, widgets all look great and easy to use within Shopify. Devs will sort it all out for you. Our account manager, Georgina has been incredible throughout and nothing is too much for her.

Calendar Coffee

Oct 14, 2025  on Shopify

Everyone at Lipscore has been super helpful in getting us set up! It's been so nice to be able to connect with a real support team. It's a brilliant product too and easy to get to grips with. Thanks again guys!

Wilsons Pet Food

Sep 25, 2025  on Shopify

We switched to Lipscore earlier this year in order to help increase our review conversion rate, and we have been thrilled with the results. Not only have results exceeded what we originally expected, but the team behind Lipscore are extremely helpful in both the set up and ongoing advice and maintenance. Would highly recommend to other brands looking to switch.

Goddiva

Sep 18, 2025  on Shopify

Really great review software! Our reviews have increased exponentially since we onboarded, and our conversions have increased in line with the increase in positive customer feedback. The software is intuitive, and the support is ongoing, they actually care about their customers. Highly recommended!

Lace & Beads

Sep 01, 2025  on Shopify

We're having a great experience with the app on our side! Seen an increase in sales and our customers are loving the feature on our website. Such an easy setup and the Lipscore team are so helpful in managing the data. Would highly recommend!

DID Electrical

Aug 22, 2025  on Shopify

We have found the app easy to use. The team are very proactive and contact us regularly with recommendations.

Dream Magic Superfood Powders

Jul 31, 2025  on Shopify

I've been really happy with the service provided by the team at Lipscore. The app is great value for money and delivers genuine reviews from real customers with almost no effort on my part — everything runs smoothly in the background. It’s been such a time-saver, and the price point is fantastic for the results you get. Big thanks to Lipscore for helping me grow my business!

GNAW Chocolate

Jul 30, 2025  on Shopify

Superb app, cleverly designed. Will transform how you handle your brand's reviews as well as open the door to new ideas on gathering customer feedback. Very friendly and supportive team. Highly recommend.

Insight Supps Ltd

Jul 29, 2025  on Shopify

By far the best review app we have used. Keeps everything neat and tidy and all in one place. Really happy with the service from the team and Josh in particular. Would recommend to anyone!

Ettinger London

Jul 14, 2025  on Shopify

We have been working with Lipscore for around 3 months. The app was very easy to install and they provided good support in design set up. We have seen a big increase in reviews submitted since working with them and are very pleased so far.

Fredas Peanut Butter

Jun 24, 2025  on Shopify

Having used Lipscore for a while now, we are consistently impressed with your attention to detail and the high level of professionalism in your work. Your customer service is fantastic! Whenever we have queries, it's reassuring to know that your team is always available and willing to assist us. Thank you for being a reliable partner. We look forward to continuing our collaboration with you!

Cream Cornwall

Jun 23, 2025  on Shopify

We migrated from a well known, more expensive review channel to Lipscore. The main reason is that it's really easy for our customer to quickly leave a review. Everyone is short on time and this is so easy for them. Josh at Lipscore handled everything really smoothly and he imported all of our previous reviews, it was so simple!

Virginia Vapes & Tobacco

Jun 05, 2025  on Shopify

We’ve tried several other review platforms in the past, but none of them have delivered results quite like Lipscore. From the moment we installed it, we noticed a significant difference. Within just the first two weeks, we saw an incredible response rate of over 20%—something we never achieved with any other app. The setup was seamless, the interface is user-friendly, and the support team has been fantastic every step of the way. Lipscore has truly helped us build customer trust by generating more reviews faster than we thought possible. Highly recommended for any store serious about boosting credibility and engagement!

iN-TEA

Jun 05, 2025  on Shopify

We love the Lipscore app. It provides wonderful feedback and allows us the chance to improve customer experience when needed. (We have had a customer change a 1 star to a 5 star when we addressed an easy to fix issue!) Installation was a breeze and Josh and team personally walk through all the features and uses. Great communication and support.

Mr. Fitzpatrick's Cordials

Jun 05, 2025  on Shopify

Lipscore is a fantastic feature to our webshop, of which we are certainly impressed and can see the custom it brings to our small business. The team are friendly and very helpful with everything, nothing is too much. Its a credit to our business and we cannot recommend Lipscore enough. Thank you.

888 Vapour

Jun 05, 2025  on Shopify

We have tried a few review apps but the response to review invites since using Lipscore has been astronomically better. The analytics are really good, but the main positive points are the support and a dedicated account managers. Highly recommended

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