Reviews: Lipscore Product Reviews

Customer reviews: Lipscore Product Reviews

Reviews (59)

Overall rating

5

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What Merchants Think

The feedback from merchants using "Lipscore Product Reviews" is overwhelmingly positive. Many describe the platform as seamless and straightforward, with high ease of use and excellent customer service. Merchants appreciate the increase in the volume and authenticity of reviews, noting that the tool significantly improves response rates and conversion. The onboarding and setup processes are frequently praised for their smooth execution with helpful support from the Lipscore team.

Key Strengths

Simple and quick setup with excellent migration support.
High response and conversion rates for obtaining reviews.
Seamless integration with Shopify and other platforms.
Excellent customer service and support from the Lipscore team.
Increased visibility of reviews directly on merchant sites, enhancing transparency.
Cost-effective compared to competitors, with higher ROI.
User-friendly dashboard and easy-to-navigate tools for both merchants and customers.

Common Concerns

Issues with the star rating system leading to potential misunderstandings and false negatives.
Long-term contracts with potentially lengthy notification periods for cancellation.
Initial trial period may not cover the full setup and first wave of review invitations.
Complexity around managing false or mistaken reviews/stars.

Final Thoughts

"Lipscore Product Reviews" is widely regarded as a beneficial and transformative tool for businesses seeking to enhance their review systems. Its ease of use, robust customer support, and efficiency in increasing review engagement make it a strong choice for many merchants. Despite a few concerns regarding the star rating system and contract terms, the app’s strengths in performance and cost-effectiveness lead to high recommendations from its users.

Loving Foods

Mar 08, 2024 on Shopify

Amazing onboarding support, amazing customer service, amazing software. Considerably cheaper than Trustpilot and we're getting WAY better response stats from customers. If you're concerned about getting migrated over, don't be, they took care of everything and made it easy. Highly recommended.

Live in the Light Naturally Ltd

Mar 07, 2024 on Shopify

We have had so many amazing reviews using Lipscore and not only is it easy for us as their customer, it is so quick and easy for our customers..no need to set up an account for them to leave a review, just quick and simple which means we are getting many more than with our previous provider. The team at Lipscore made the whole experience so simple and are always contactable and so friendly. PLUS it is so much cheaper than our previous company. Massive thanks to Angela who guided us through everything in no time at all.

TABlites

Mar 07, 2024 on Shopify

We started using Lipscore in 2023 for their product reviews app, and I must say, I'm thoroughly impressed. From start to finish, their professionalism and dedication were evident, making the entire experience smooth and enjoyable. Not only did they deliver high-quality results, but their transparent communication and attention to detail surpassed my expectations. I highly recommend Lipscore to anyone looking for a better alternative with top-notch service and a truly positive experience.

Heyland & Whittle

Mar 07, 2024 on Shopify

Lipscore has really boost not only our websites but us as a company's confidence. They have really helped us succeed in ways we didn't even know we could and have really made us a stronger business. A big thank you to them ! - Daisy

Discount Supplements

Mar 05, 2024 on Shopify

Lipscore are fantastic. We used to get a 2% response rate with our reviews with other apps, now we have a nearly 30% response rate. It has been a perfect addition to our website and the team behind Lipscore is fantastic, shoutout to Angela who did our onboarding. Think twice before using another review app.

Lakeland Lights Company

Feb 02, 2024 on Shopify

We've had a really positive experience dealing with the team at Lipscore from the earlier conversations with Liam and Kevin to the implementation of everything and working with Angela. Initiating reviews on our website was something we had delayed but we absolutely love the Lipscore way of getting feedback and ease to leave ratings and reviews for our customers. We're so pleased we pulled the trigger. It's still early days, but we're positive that conversions will increase and we're really happy with the genuine review content that our customers have left that we can utilise in future marketing. Angela has been brilliant throughout the process - she replies quickly and explains things in a way we can understand and has been incredibly helpful. We believe Lipscore will be an asset to our business moving forwards.