Where Knowledge Meets Innovation
Wix Apps
Ecwid Apps
BigCommerce Apps
AI Agents
Reputon Customer Reviews App
Collect Google reviews, Facebook reviews, Trustpilot and more
Helpful Product Reviews App
Product Reviews SEO digital media marketing suite with Q&A
Reputon Customer Reviews App
Collect Google reviews, Facebook reviews, Trustpilot and more
Helpful Product Reviews App
Product Reviews SEO digital media marketing suite with Q&A
Overview
Overview
What is Reputon Customer Reviews App?
Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.
Key Strengths:
- Automated review requests via email
- Customizable review widgets
- Integration with Google Shopping
What is Helpful Product Reviews App?
Helpful is a Shopify review app focused on simplicity and ease of use. It enables merchants to gather and showcase customer feedback with minimal setup.
Key Strengths:
- Lightweight and fast-loading
- Customizable review widgets
- Affordable pricing for small businesses
Rating
Rating
Pricing
Pricing
Features
Features
- Multi-platform support
- Negative feedback redirection
- Rate us widget
- Review request emails
- Ai email personalization
- Multilingual support
- Chatgpt integration
- Collects reviews automatically
- Personalized review requests
- Discounts for photo/video reviews
- Import/export reviews
- Display widgets
- Seo and social media engagement
- Customizable review displays
- Review interaction tools
Pros
Pros
- Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
- Sends follow-up emails to customers to solicit reviews after order delivery
- Redirects unhappy users to a private feedback form, avoiding negative public reviews
- AI personalizes email templates for better engagement
- Includes a 'RATE US' widget for storefront integration
- Allows sending emails to past orders (up to 2 months old)
- Offers email analytics and various types of email marketing campaigns
- Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc
- Automatically collects reviews with personalised review requests after purchase
- Integrates AI through ChatGPT to build loyalty and save time
- Provides discounts for customers who share photos and video reviews
- Enables review collection for past orders and imports reviews from other platforms like Aliexpress and Amazon
- Beautiful display widgets to showcase reviews
- Engages visitors at critical conversion points
- Enhances visibility via Google search and social channels
- Supports 30+ languages and operates autonomously
- 36+ custom layout widget options for displaying reviews
- Marketing tools such as Q&A with reviews, cross-selling, and upselling features
- Facilitates repeat sales through review replies and discount offers
- Great customer support known for being responsive and helpful
- Seamless migration of reviews between platforms (eg, ECWID to Shopify)
Cons
Cons
- Support may be slow or unresponsive, as evidenced by a detailed negative review
- Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
- Limited communication from support team can exacerbate issues
- Free plan might have limited features, requiring upgrades for full functionality
- No information about pricing plans or tiers provided
- No mention of integration with other e-commerce platforms apart from Shopify and ECWID
- Reliance on Google Merchant Center for visibility might be limiting for some users
- Potential dependency on customer engagement to fully utilize discount incentives
Categories
Categories
Launched
Launched
Developer
Developer
14
Average Rating:4.8
Reviews:4,886
1
Average Rating:4.9
Reviews:403
