9.5
Omnisend Email Marketing & SMS logo

Omnisend Email Marketing & SMS

Develop by Omnisend

$16-$59

/ Month
Free plan available
  • Verified
  • Drive sales with email marketing, newsletters, SMS, and popups

    Abandoned cart recovery
    Personalized emails
    Exit-intent popups
    Email marketing automation
    Campaign analytics
    Spin-to-win games
    Sms campaigns
    Landing pages
    Ready-made templates
    5,717 Reviews
    9.5

    About Omnisend Email Marketing & SMS

    Launched Mar 10, 2014

    Categories

    Built by Omnisend

    Email :

    [email protected]

    Address

    Verkiu 25C, Vilnius, 08223, LT

    Website Privacy policy FAQ
    Z Promote & Convert Popup logo
    (42 Reviews)
    • Sponsored

    Simple and reliable popups to promote sales and capture...

    Introduction Video

    Description

    Easily create email marketing campaigns. Use popups to get more emails and sell to more people.

    Omnisend’s email & SMS marketing automation app helps Shopify merchants sell more stuff to more people. It’s packed with features that make it easy to grow your email list with landing pages & popups, and quickly create beautiful emails with hundreds of pre-made templates. You can also send personalized emails that hit the mark and boost your sales with perfectly timed abandoned cart & welcome automation workflows. All of that’s backed with 24/7 email & live chat support for all—even free users.

    Omnisend’s email & SMS marketing automation app helps Shopify merchants sell more stuff to more people. It’s packed with features that make it easy to grow your email list with landing pages & popups, and quickly create beautiful emails with hundreds of pre-made templates. You can also send personalized emails that hit the mark and boost your sales with perfectly timed abandoned cart & welcome automation workflows. All of that’s backed with 24/7 email & live chat support for all—even free users. more
    • Easily create & send email marketing, newsletters & global SMS campaigns
    • Grow your email list with exit-intent popups, spin-to-win, & more signup forms
    • Ready-made email marketing templates for Summer Sales & more–no coding needed
    • Easily set up abandoned carts with one click, plus welcome & browse abandonment
    • Collect and display product reviews: build trust & make sales using social proof

    Email marketing features

    • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, Win-back emails
    • Managing campaigns: A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

    Pros

    • Packed with features making it easy to grow email lists with landing pages & popups
    • Hundreds of pre-made email templates, eliminating the need for coding
    • Personalized emails for effective abandoned cart & welcome automation workflows
    • 24/7 email & live chat support for all users, including free plan users
    • Seamless integration with Shopify
    • Detailed metrics and analytics showing app’s impact on revenue
    • Extremely user-friendly for beginners
    • High-quality educational resources and marketing blogs
    • Effective customer support, frequently praised in user reviews
    • Includes additional features like exit-intent popups, spin-to-win, and product reviews

    Cons

    • Interface might not be the most intuitive initially
    • Issue reported with coupons having dark backgrounds causing date visibility problems
    • Reports of unapproved widgets being added to product pages affecting conversions
    • Perceived high increase in subscription prices
    • Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
    • Confusing refund policy and complaints of poor handling of refunds
    • User complaints about non-responsive customer support, particularly regarding unresolved technical issues
    • Problems with the definition of 'unlimited' services causing disruptions
    • Complaints about being charged monthly despite low or no usage of services
    • Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

    Rating And Reviews

    hey, u ok?

    Nov 16, 2024  on Shopify

    I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!

    KAS Originals

    Nov 16, 2024  on Shopify

    First class! Prompt and friendly response.

    Ecomime Shop

    Nov 15, 2024  on Shopify

    Sila helped me to fix the issue I got when I was struggling some problem on the mobile version. Very kind and wonderful Service! I will keep going to use. I recommend this app to other shop owners too!

    True Descent LLC

    Nov 14, 2024  on Shopify

    Easy to contact for help. Very customizable and easy to use. Great system!

    THEFITTHEORY

    Nov 12, 2024  on Shopify

    Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance

    EqualRXN

    Nov 12, 2024  on Shopify

    They will increase price for no reason, and stop giving you options to choose. the first time they over charged me by 70 dollars, I contacted them, got a refund, and this time they went from 30 40 a month to 80 a month, WITHOUT notifying me.

    Cari Earth

    Nov 12, 2024  on Shopify

    @Maria from omnisend was super helpful. I am not a website wiz, so she made the journey when I had trouble with the set up so much easier. Thank you!

    Kudreshov Lingerie

    Nov 12, 2024  on Shopify

    Great app and support from Mariia. Highly recommend to try it out :)

    SAHC

    Nov 12, 2024  on Shopify

    I was very pleased with the customer service I received today with a live human! Dilara was awesome and provide clear instructions with screenshot to support. She responded quickly as I am sure she was managing multiple tickets. She got me fixed up and back going to running my business, and I appreciate that.

    The Epiphany Closet

    Nov 11, 2024  on Shopify

    I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.

    Show more reviews

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