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Omnisend Email Marketing & SMS logo

Omnisend Email Marketing & SMS

Develop by Shopify

$16-$59

/ Month
Free plan available
  • Verified
  • Drive sales with email marketing, newsletters, SMS, and popups

    Abandoned cart recovery
    Personalized emails
    Exit-intent popups
    Email marketing automation
    Campaign analytics
    Spin-to-win games
    Sms campaigns
    Landing pages
    Ready-made templates

    About Omnisend Email Marketing & SMS

    Launched Mar 09, 2014

    Categories

    Built by Shopify

    Address

    HR Tower 1st & 2nd floor, Faisalabad, 38000, PK

    Website Support Portal Privacy policy Tutorial FAQ Document
    Synctrack Order Tracking Page logo
    (59 Reviews)
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Create email marketing campaigns. Use popups to get more emails and sell to more people.

    Omnisend’s email & SMS marketing automation app helps Shopify merchants sell more stuff to more people. It’s packed with features that seamlessly grow your email list with landing pages & popups, and help quickly create beautiful emails with hundreds of pre-made templates. You can send personalized emails that hit the mark and boost your sales with perfectly timed abandoned cart & welcome automation workflows. All of that’s backed with 24/7 email & live chat support for all — even free users.

    Omnisend’s email & SMS marketing automation app helps Shopify merchants sell more stuff to more people. It’s packed with features that seamlessly grow your email list with landing pages & popups, and help quickly create beautiful emails with hundreds of pre-made templates. You can send personalized emails that hit the mark and boost your sales with perfectly timed abandoned cart & welcome automation workflows. All of that’s backed with 24/7 email & live chat support for all — even free users. more
    • Effortlessly create & send email marketing, newsletters & global SMS campaigns
    • Grow your email list with exit-intent popups, spin-to-win, & more signup forms
    • Ready-made email marketing templates for Summer Sales & more — no coding needed
    • Set up abandoned carts with one click, plus welcome & browse abandonment
    • Use built-in AI to generate email copy, subject lines, and preheaders in seconds

    Pros

    • Packed with features making it easy to grow email lists with landing pages & popups
    • Hundreds of pre-made email templates, eliminating the need for coding
    • Personalized emails for effective abandoned cart & welcome automation workflows
    • 24/7 email & live chat support for all users, including free plan users
    • Seamless integration with Shopify
    • Detailed metrics and analytics showing app’s impact on revenue
    • Extremely user-friendly for beginners
    • High-quality educational resources and marketing blogs
    • Effective customer support, frequently praised in user reviews
    • Includes additional features like exit-intent popups, spin-to-win, and product reviews

    Cons

    • Interface might not be the most intuitive initially
    • Issue reported with coupons having dark backgrounds causing date visibility problems
    • Reports of unapproved widgets being added to product pages affecting conversions
    • Perceived high increase in subscription prices
    • Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
    • Confusing refund policy and complaints of poor handling of refunds
    • User complaints about non-responsive customer support, particularly regarding unresolved technical issues
    • Problems with the definition of 'unlimited' services causing disruptions
    • Complaints about being charged monthly despite low or no usage of services
    • Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

    Top Helpful Reviews

    Vendyle

    Oct 31, 2025  on Shopify

    I’ve been using Omnisend for my email automation, and I must say, the platform is really user-friendly. I had a small issue with sending emails after reaching my free usage limit, and Eduarda from the support team was amazing! She walked me through everything step by step and helped me set up the workflow correctly. Highly recommend it to anyone looking to take their email marketing to the next level! Thanks again, Eduarda, for your fantastic help!

    BTTRMMT

    Oct 31, 2025  on Shopify

    I had such a great experience with Saleh from Omnisend! He was super quick to respond, very helpful, and made everything so easy to understand. You can tell he really cares about helping customers — definitely one of the best support experiences I’ve had. Thank you, Saleh!

    The NXT X

    Oct 28, 2025  on Shopify

    the Omnisend logo can only be removed from your Forms and Campaigns if you are subscribed to one of our paid plans, either the Standard or Pro plan. understandable unfortunate

    PetWell

    Oct 28, 2025  on Shopify

    Currently in the process of migrating from Klaviyo and the support team has been very patient with me understanding the differences in the two systems. Special shoutout to Beran who has been absolutely amazing each time I've been lucky enough to get him on the chat. Thanks Beran!

    GlowTight

    Oct 26, 2025  on Shopify

    Omnisend is the best sms platform for ecommerce or any agency. Their support are so nice that the will help you to make sure your project is successful. Thanks you omnisend you have helped me generate sales alot

    Sharp Shot Coffee

    Oct 26, 2025  on Shopify

    I would consider Omnisend 5/5, does everything I need. Looks like there is opportunity for me to grow and scale. Also easy to use. The pricing is also bit more palatable than competitors

    KADEN & KAI

    Oct 15, 2025  on Shopify

    Very easy to use. Everything I need is here. Great price. Easy to set-up email and SMS campaigns. Love it!

    Discreet Ambiance

    Oct 13, 2025  on Shopify

    I’ve been using Omnisend for a bit now and honestly, it’s been really good. It’s easy to set up emails and SMS campaigns, and I like how simple it is to make pop-ups and automations. The layout is clean and not confusing like some other apps. It’s also nice being able to see how campaigns perform and who’s actually engaging. Overall, it’s been a solid tool for my store.

    Pet Store Collective

    Oct 09, 2025  on Shopify

    The best customer service and support I have ever had! Beran was so helpful and made sure I understood everything before moving onto the next steps, he took the time to be thorough. I feel like a know more about segmentation than before, I wish we had more customer service representatives like this. Outstanding service, thank you again, Beran.

    NOA Joyería

    Oct 04, 2025  on Shopify

    OMNISEND Email marketing has been an amazing milestone on our E-Commerce Journey ! Their personalized options for workflows, email templates are just amazing ! Not to mention their customer service chat, is fast and reliable !

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