Great experience, great tools to use, all you need as a business owner in the beginning of your business or if you have been in business for a while.

Terrible customer support. Sending copy paste messages. My account was suspended right after making one. I appeal several times but all I got was a copy paste messages. saying I was spamming emails when I did not even sent single email as account was suspended 5 min after making it. Glad I turned to Klaviyo which is a far better email marketing app. I hope others dont waste time with terrible customer service of omnisend.

I've used this app for email for many years and it's brilliant. A comprehensive addition to your marketing arsenal with fantastic support and the latest features which keep up with this crazy AI world we now live in. The tutorials (video and articles) cover everything! Love this one.

I recently experienced an issue with email deliverability on my Omnisend campaign, and I was genuinely impressed by the level of support I received. The team was incredibly patient, responsive, and thorough throughout the entire process. They didn’t just offer quick answers, they took the time to investigate, communicate clearly, and walk me through every step until the issue was fully resolved. It's rare to come across this kind of customer service these days, and I truly felt supported from start to finish. I highly recommend Omnisend. Not only for the powerful platform, but for the outstanding people behind it.

Der Support hat mir innerhalb kürzester Zeit beim erstellen einer Automation geholfen. Ich bin sehr zufrieden! Danke dafür!

great app. they've really upgraded over the past few years. I feel its right on par with Klaviyo. Best of all, the customer service is outstanding which is why i think it stands above Klaviyo. great features, great service and the pricing tiers are much more affordable for everyone whether your just starting out or an ecommerce vet. The interface is also much more beginner friendly which is why i was drawn to it in the first place.

Baarath is wonderful. Took the time to explain things and even provide a video for better understanding! Went above and beyond. I truly appreciate your top-notch support.

Use to use Klavyio but it was always headaches and complications, Omnisend is intuitive and much much easier to use and keep a lot of customisation available when you need it. FIVE STARTS for me! get it and thank me later.

Omnisend is the best email marketing software I have ever used, its easy of use and compatibility with shopify stores make it a breeze to send those weekly emails and it has fantastic automations to put abandoned carts and customer retention on autopilot. Thank you!

This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias