Der Support hat mir innerhalb kürzester Zeit beim erstellen einer Automation geholfen. Ich bin sehr zufrieden! Danke dafür!

great app. they've really upgraded over the past few years. I feel its right on par with Klaviyo. Best of all, the customer service is outstanding which is why i think it stands above Klaviyo. great features, great service and the pricing tiers are much more affordable for everyone whether your just starting out or an ecommerce vet. The interface is also much more beginner friendly which is why i was drawn to it in the first place.

Baarath is wonderful. Took the time to explain things and even provide a video for better understanding! Went above and beyond. I truly appreciate your top-notch support.

Use to use Klavyio but it was always headaches and complications, Omnisend is intuitive and much much easier to use and keep a lot of customisation available when you need it. FIVE STARTS for me! get it and thank me later.

Omnisend is the best email marketing software I have ever used, its easy of use and compatibility with shopify stores make it a breeze to send those weekly emails and it has fantastic automations to put abandoned carts and customer retention on autopilot. Thank you!

This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias

We've been using Omnisend for over two months now. We love the app and the customer service team is so great! Every-time we've had an issue they'd been extremely helpful with helping us with anything and they make it so easy. It's so much easier to navigate than Klayvio and the onboarding is seamless when you use Shopify

very easy to use and there is always someone there to help if I need, would definitely recommend Omnisend

Making the Switch to Omnisend Was the Best Decision We recently decided to switch to Omnisend, and as beginners, we’re still learning the ropes — but thankfully, they have an amazing support team! Huge shoutout to Baarath, Hunter, and Mathias — all fantastic people, especially Baarath, who’s been incredibly patient and quick to assist me in building our flow. He replies so fast, understands my questions clearly, and even goes the extra mile by creating Loom videos to guide me step by step. All in all, Omnisend is an excellent platform backed by a truly outstanding support team. They never make you feel lost or alone — they’re available 24/7, ready to help you figure things out and answer every question with care. Highly recommended!

Awesome app and support team! Integrates into store with ease. Existing subscribers automatically and safely upload. With combined services like SMS, email, and pre-built templates. All without breaking the bank. Making them my go-to app of choice for my business. Thank you, Omnisend!

Just moved over to Omnisend and finding it a much easier, more intuitive system with more functionality than my previous CRM, Active Campaign. Also the customer support is amazing - massive thanks to Maria helping with some finishing touches!

We have used Omnisend for several years now & absolutely love it!! It's so user friendly, has great templates, and connects to customers directly integrated with Shopify!

They have an efficient help/support team, who really try not to leaving you hanging and waiting. They do make a real effort to resolve it. Thanks Omnisend.

I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way. Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand. Thank you for having such a knowledgeable and dedicated employee on your team.

Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.

So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!

Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.

For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.

I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.

This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"