They have an efficient help/support team, who really try not to leaving you hanging and waiting. They do make a real effort to resolve it. Thanks Omnisend.

I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way. Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand. Thank you for having such a knowledgeable and dedicated employee on your team.

Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.

So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!

Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.

For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.

I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.

This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"

This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it

Pretty easy to use...So far it seems to work well. As a fairly reclusive artist type I feel Omnisend could help me reach a greater audience...In a professional and meaningful way.

Johnny from customer service was a big help! He helped me step by step with an issue I had until it was resolve! So far, I am satisfy with Omnisend. The free plan includes a lot of things and it's easy to set up and create a workflow and campaign. It's user friendly and I can design it to my liking.

Wit benutzen die App seit Jahren und sind mit den Grundfunktionen zufrieden. Läuft rund und stabil. Allerdings sind die Design- und Gestaltungsmöglichkeiten ziemlich beschränkt. Ein Grund für uns über einen Wechsel nachzudenken. www.blanda-brauty.com

So far as a new user, Omnisend has been really good. The learning curve is gentle. After setting up a Workflow, you're good to go.

Je suis très satisfait du service client d’Omnisend ! Même à 23h30, l’équipe a su me répondre rapidement et efficacement. Un grand merci à Eduarda, qui a été particulièrement à l’écoute, réactive et bienveillante. C’est rare d’avoir un support aussi disponible à une heure aussi tardive. Merci encore pour votre professionnalisme je recommande sans hésiter !

Honestly, this probably one of the best newsletter programs I have used. And whenever I encounter a problem, their support team is on it and resolves it quickly. Saleh is one of their support staff, and was quick to respond, check out the issue, and resolve it. Thank you, Saleh, and Omnisend.

I've only been using the app for about a week. They've made it easy to understand and implement, and their customer service is great. I had some issues, but they helped me resolve them quickly.

Omnisend is constantly growing, and thanks to the amazing customer support team, our platforms can grow as well ✨ Beran, Salma & others are always of great help!

Omnisend makes things so easy. Setting up email and SMS was super simple, and I like how clean the dashboard is. The automation flows save me time, and I’ve seen way better results since switching. Their support team actually replies fast too, which is rare. Definitely recommend if you want something that just works without the hassle.

Absolutely love using Omnisend. I have used Klavio and Mailchimp before, but with being a full-time artist, this has been the simplest and most effective email host that I've used. Love it!

I was running into some issues with Shopify Email and found many recommendations to give Omnisend a try. The interface is easy to use and creating campaigns is very straightforward. I had some initial issues with domain verification due to conflicting SPF records but Maria from Omnisend’s support team explained what I had missed in short order and the client was up and running quickly. Very impressed so far.