Mariia was extremely helpful and sorted all my issues out very quickly.

Great and quick service. Super friendly and knowledgeable support team. Very happy!

Waaaay better and easier to use than Klaviyo, I love it and support is very swift and helpful.

i love them they re so helpful especially Emna, she taught me with everything.

I've used them all. Omnisend is the winner... So, I wont be that person to name drop the ones I've been through (you all know them by name), instead I will focus on why Omnisend is the one I ended up with. Pricing? Yeah sure. They are far less expensive than a lot of their competition. Especially at scale. But that doesn't mean anything if the value provided also is degraded. Tech? Yup, it's super easy to set up and use. Flows are there with the push of a button, and everything is easy customizable. But that really doesn't mean anything in the long run as well, you can pretty much learn to manage almost anything with time. Where Omnisend SHINES is in their customer support and dedicated team. I had SO many issues in dealing with thing I've never knew about when I started my business journey. Its DMARK, APIs, SPF, Custom Events, DKIM, Domain Reputation... the list never ends... And they been there, helping me through it all. Brainstorming, solving, helping. Being nice, kind and supportive. A couple of days ago, Emna pour her heart and soul into solving an automation-issue, today Maria delivered in solving a Trigger-issue for a flow. We have always worked it out, together! So, unless Omnisend drops the ball, they are 100% stuck with me on my journey because they are too good of a partner to leave behind. I cannot recommend them enough!

Tech support was a mixed bag. The first agent was clearly at the end of their shift and didn’t seem too bothered. But then Johnny 5 stepped in and saved the day! He helped me fix all my DNS issues and was genuinely helpful. Thank you, Johnny 5, for not being a bot! Much appreciated! Michael@MatchesSeeds

At first I wasnt sure to be honest. My response rates were low and I was curious if it was Omnisend or something else. After going through all their materials, I realized I was not set up properly, my email and URL's were not properly verified and so much more. I really like Omnisend as it fully integrates into my store. I can easily set up the work flows I want for reminders, cart abandonment, and much more. I do not really use their email templates as I prefer a simpler style, but they have a ton of templates and I have found everything is easily editable. I tested a couple other solutions and while really this is proably accurately a 4.7 app (as the collective reviews shows, I only have 4 or 5 star choices. As such I am going with the higher number. I definitely recommend to try it and not give up on it.

Maria was amazing with her help in helping with some issues we had, and got it all up and running with us super fast and easy! Top support and a great email marketing platform!

This is what I call customer service at its best, EXCELLENT Support via chat app with Didem. She helped me solve a problem with ease. She explained and guided me through the whole process in no time.

Saleh and the whole team is amazing, couldn't recommend more

I did not have access to my account anymore but Mariia was very king, understanding and helpful in my situation. Glad to deal with her

maria did nice job helping verifying domain

Had some great support today from Saleh in the online chat helping me through verification and setting up of DNS records - which is way over my technical capabilities! He explained everything very well and managed to get the problem sorted, and I was very grateful and impressed.

Très bonne application pour récuperer les paniers abandonnés et créer des newsletters ! J'aimerai bien qu'elle soit traduite en Française comme axe de progrès

sehr hilfreich und sehr guter support! Vielen Dank!

Had amazing support on the chat app from Dilara. Absolutely fantastic and got everything up and running for me without any fuss.

Super service SAV

Love Omnisend. They always answer any question, help out where needed and just in general, the platform is very inviting and convenient to use. Tried them all, Omnisend is the best.

The support I received was absolutely amazing! They responded quickly and took the time to thoroughly address my issue. Their professionalism, patience, and kindness truly stood out, making the entire experience seamless. I couldn't be more grateful for their help!

Maria was very helpful in explaining automations and how it works helping with the setup.