We are new to Ominsend, and we love it already! There is always someone to help when you cant work something out or get things wrong, the support crew are so helpful, patient and knowledgable. Special thanks to Baarath who helped me out today. We love the creativity shown in the communications and video updates too. Behind the scenes the team is always working on upgrades and innovations!

Omnisend offers everything I need in an email platform for my size of business. The overwhelming difference to other platforms is the personlised customer care. I am extremely fortunate to have Matias as my account manager who is basically like having an additional member of the team. He is always recommending improvements and is extremely hands on in showing me how to use the platform effectively. Well done Omnisend. I would highly recommend.

Thiago was incredible! Provided screenshots at every step and made confusing workflows simple to understand. I can't thank Thiago enough :)

This terrible app and company. I signed up, paid money which will be over $500. My account was hacked and large amount of emails were added to customer list. Spam email went out to over 30,0000 people from my company email. How did it happen?! This can potentially ruin my company! I cancelled my account immediately and wrote support. The security of their customer's is not top priority. I cannot believe this happened. I will be emailing Shopify to report this

I can only recommend Omnisend for email marketing. Easy to use and implement, they are continuously adding new features and also offering workshops to make sure I know what's new and industry trends. Tech support is very very good, either the bot or real person. It is a very human company who shows they care about their customers. I am not tech minded and have no problem setting up new pop ups, forms or campaigns. It saves time and make money!

Love Omnisend. Have used them for 4 years now across 8 of our brands. Mangirdas our account manager is great as well and has helped improve our accounts a lot

We switched to Omnisend a few months ago and are very happy with it. The app offers features like automated promo codes, push notifications, “spin the wheel” campaigns, customizable forms, and more. Their account specialists guide you, meet with you to discuss performance, suggest new ideas, and help improve results. Support is also very responsive.

We've been using Omnisend now for almost 5 years across 4 brands and we love it! The team (esp Mangirdas) are great - super informative, available and helpful. They genuinely 'get' ecommerce. Omnisend seamlessly links to Shopify and the platform is so easy to use, always adding new and relevant features. Thank you Omnisend, we're a happy customer!

Omnisend has been incredible for our business. Far more cost effective and with the same or better features than competitors

I installed and removed several apps in Shopify before going ahead with Omnisend. So much easier than others I've tried, the customer support is incredibly good - can't say enough good things about them! So far extremely positive experience

We’ve been using Omnisend for our Shopify store and couldn’t be happier. The app is intuitive, feature-rich, and made it easy to automate our campaigns while boosting opens, clicks, and conversions right away. A special thanks to Matias for his fast, professional, and always helpful support. He guided us step by step through the setup and answered every question with clarity. Highly recommended for anyone looking for a solid, user-friendly platform backed by outstanding customer service!

Omniesend has become my favorite email marketing tools. The integration with our Shopify store has been seamless and makes segmentation super easy! They have made it super easy to stay consistent and drive more revenue. And Melanie, our Customer Success Manager has been amazing! She's helped us make sure our account is properly set up and gives tips to help maximize ROI with Omnisend.

Super easy app and straight to the point no fluff, wish they had countdown timer widget, but would highly recommend if you are just starting out.

I haven't gotten into learning and using all the aspects of Omnisend, but I have done quite a bit of research and inquired on referrals and most people said that Omnisend is the outfit to use for ecommerce growth. I am hoping that that is the case with my brand, The Cows Go Moo! Children's picture book and Moo Merch!

Omnisend is extremely efficient to use, with a highly user-friendly UI and thoughtful design in every operational detail. Their customer service responds online very promptly—typically with a real person addressing our various questions within ten minutes. We've been long-term users for years, spending a few thousand dollars monthly on fees, but the cost-performance ratio is still very high. The account manager provides us with plenty of global perspectives and professional advice. I hope Omnisend continues to grow stronger and stronger.

We really enjoy using Omnisend, it integrates seamlessly with Shopify, which makes our workflow so much smoother. The platform is very intuitive and easy to navigate, which saves us a lot of time. The support team and our account manager have been excellent, always responsive, helpful, and genuinely willing to listen to our suggestions and new ideas. It’s great to work with a platform that values feedback and continuously improves. Highly recommended!

I love Omnisend! The platform is really easy to use, with a clean and intuitive interface that makes running campaigns simple. The pricing is also very fair — definitely much more affordable than Klaviyo. What I appreciate the most is the support. My customer success manager, Danyu, has been amazing. She’s professional, responsible, and always takes the time to guide me whenever I need help. She doesn’t just answer questions, she gives thoughtful advice and practical solutions that really make a difference. On top of that, she’s such a kind and approachable person, which makes working with her a great experience. With Danyu’s help, plus Omnisend’s 24/7 customer service team that always responds quickly, I feel fully supported. Omnisend isn’t just a platform — it feels like having a team that truly cares about my success.

So far so good! Pricing is better than Klaviyo, and it has everything we need at the moment! Keep it up!

Omnisend has quickly become one of our favorite tools for running email marketing on our Shopify store. The platform is super straightforward, so setting up campaigns and automations takes no time at all. We especially love the pre-built workflows — welcome emails, abandoned cart reminders, and product promotions — they’ve made it easy to stay consistent and drive more revenue. The support team deserves a shoutout too — they’re fast, knowledgeable, and genuinely care about helping you succeed. Since implementing Omnisend, our email strategy feels more organized and effective, and the results speak for themselves. A fantastic choice for any Shopify merchant looking to scale smarter.

A Must-Have Marketing Tool for E-commerce Growth - Easy to use and extremely effective! As a user since 2022, Omnisend has been a great tool for our growth. The platform is very intuitive, making campaign and automation setup simple. These features have significantly boosted our sales. Plus, their customer support is always quick and helpful whenever we need assistance. Highly recommended!