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O: Chat buttons & Contact Form logo

O: Chat buttons & Contact Form

Develop by Shopify
Free plan available 7 Days Free Trial

Live chat with shoppers on Facebook Messenger, Instagram &more

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support

About O: Chat buttons & Contact Form

Launched Jan 19, 2016

Categories

Built by Shopify

Address

55 Court St floor 2, Boston, MA, 02108, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more
  • Build your customer support with Messenger chat, Teleram, and Instagram,...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analyze the effectiveness of chat channels: Messenger & contact form
  • Messenger welcome message box helps increase customer engagement

Pros

  • One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
  • Helps increase sales conversions and generate leads
  • Improves customer support with a single live chat button
  • Customizable chat widget style, device & page targeting, and preset welcome messages
  • Effectiveness analysis of each chat channel
  • Positive user reviews highlighting excellent customer service and quick issue resolution

Top Helpful Reviews

Rickronk

Sep 23, 2025  on Shopify

Joyce was surprisingly smart and keen in what she's doing. She's patient and quick in solution. Good job Omega. I recommend the app to chat with your customers in other social media platforms like Facebook Messenger.

Australian Opals & Sapphires

Jul 18, 2025  on Shopify

What a great app, and an even better Dev team! Very helpful and experienced. Even though my app wasn't compatible with certain functions of the app, their team helped custom code it to work perfectly. Highly recommended!

CART

Jul 02, 2025  on Shopify

A equipa do atendimento ao cliente dá a devida atenção, conversa sem barreira nenhuma, e se a tua pergunta é o app é bom? Eu digo, mais do que pode imaginar.

CUZZ

Jun 05, 2025  on Shopify

I’m very happy with the team—super responsive and professional! Tracy was especially proactive and helpful. Great service overall!

Asia Brewery Inc.

Mar 20, 2025  on Shopify

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

The Ostrich

Feb 13, 2025  on Shopify

App works smooth & customer service is fast and reliable. Setting up is very easy and straightforward. Had no issues. Would highly recommend. Thanks to the team.

DIVIN Australia

Feb 07, 2025  on Shopify

The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!

Klesarven

Jan 31, 2025  on Shopify

Works perfect and excellent customer service! Replied within seconds and made all the custom changes for us. Thank you!

IPLSverige

Dec 10, 2024  on Shopify

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify! Strongly recommend.

Velora Luxe

Dec 08, 2024  on Shopify

Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!

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