7.8
Omega Messenger, WhatsApp Chat logo

Omega Messenger, WhatsApp Chat

Develop by Omega
Free App

Live chat with shoppers on Facebook Messenger, Instagram &more

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
483 Reviews
7.8

About Omega Messenger, WhatsApp Chat

Launched Jan 20, 2016

Categories

Built by Omega

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Description

Chat & engage with customers everywhere: Facebook Messenger, WhatsApp, Instagram, 20+ channels chat

With one-click integration with Omega Facebook Messenger Chat & WhatsApp Chat, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat, and 20+ platforms like SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button.

With one-click integration with Omega Facebook Messenger Chat & WhatsApp Chat, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat, and 20+ platforms like SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button. more
  • Build your customer support with Whatsapp, Facebook Messenger, Instagram,...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
  • Messenger and WhatsApp's welcome message box helps increase customer engagement

Pros

  • One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
  • Helps increase sales conversions and generate leads
  • Improves customer support with a single live chat button
  • Customizable chat widget style, device & page targeting, and preset welcome messages
  • Effectiveness analysis of each chat channel
  • Positive user reviews highlighting excellent customer service and quick issue resolution

Top Helpful Reviews

View all reviews

IPLSverige

Dec 10, 2024  on Shopify

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify! Strongly recommend.

Velora Luxe

Dec 08, 2024  on Shopify

Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!

bearcat-jewelry

Nov 25, 2024  on Shopify

This is an excellent widget! It works seamlessly and smoothly. The free version allows you to add up to 3 social media platforms without any restrictions on usage—truly generous! The technical support is outstanding, resolving all my questions within minutes. Highly recommended!

CREATIVE LOVE FLOWER DESIGN SERVICES

Nov 16, 2024  on Shopify

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

Dumiere

Nov 13, 2024  on Shopify

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

Folmoda.com

Oct 23, 2024  on Shopify

I have been using this for over a year , very great app, and helpful, haven’t encountered any issues using this. Highly recommended

Home Essentials Wholesale

Sep 24, 2024  on Shopify

a very nice app, easy to use, all you need in one place. the 24/7 service is always very helpful. I recommend !

inteblu

Sep 17, 2024  on Shopify

The app is very helpful for multi-channel customer support. The free plan itself supports 3 channels which is more than enough for small and medium businesses. The default widget appearance needs customization. The customer support is top notch, helped us with customization right away. Tracy was an angel. Super responsive and helpful. Highly recommended.

KochamCie.pl

Sep 11, 2024  on Shopify

The best chat app ❤️ Very fast and friendly service. Everything was made especially for my needs. I recommend it to everyone.

Cool-Vita Vietnam

Sep 11, 2024  on Shopify

Good app, integrates with many platforms, and the support staff are enthusiastic. Highly recommended

Cuisine Pratique Polska

Aug 23, 2024  on Shopify

The app works perfectly. At the first time the widget does not appear but Tyler showed me how to fix this very easily. I just had to enable the app embed on the theme for the widget to show.

victorbudousa

Aug 19, 2024  on Shopify

I really like to use this app, one thing that's i want is unlimited visitors allow this app. The support team of this app response within a second. Lynn is very great person who help me for this.

BMC Shipping Lines LLC

Aug 07, 2024  on Shopify

I love the app. It's easy to setup especially with the help of the support team. It has so much to offer including messenger display, Instagram, Twitter, skype, and many more. I can't even display quarter of what they have to offer. Great job!

SneakBag Store

Jul 17, 2024  on Shopify

After installing the app, it is not displayed on the home page, only on the product page, but when contacting the support team, the support team is very enthusiastic. And then it was transferred to the technical team to fix the error, and the error was quickly fixed. And the technical team discovered that there were a few errors on the theme, so they advised us to fix these errors. Great, excellent, wonderfull. The application is easy to use, integrating many channels to use to communicate directly with customers.

Noxen Poncho

Jun 18, 2024  on Shopify

Did a search for a chat option as I have two stores and kept getting logged out of the standard chat / not getting notifications. Looked at the reviews that had good feedback. Loaded up quick and easy, then had an issue with the Instagram part. Chatted to the team, resolved within seconds. I did my own tests and it comes through to all the platforms that I have chosen. Perfect!

Show more reviews

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