Love the app. The team helped me set everything up very quickly. Customer service is top notch. They help you launch campaigns and they are super beginner friendly.

Great app that has shown returns! Recovered a decent amount of abandoned checkouts and if there were any issues they reply very fast! Also a bonus of having this app is that you learn about certain questions your customers might have about your store or reservations they might have about ordering (example shipping prices too high etc). Overall works great to recover carts + can offer additional insights on WHY customers might not convert!

Juan got back to me within a minute with step-by-step installation instructions. Looks like a great application

We are loving everything about TXTCART! We have been using it for months now and everything from the customer service to the revenue it has helped boost for our store has been phenomenal!

I think this app is great. the service help i received from Jaun was appreciated. thank you amy morris

super assistance, I contacted them and after less than a minute they responded and assisted me step by step, even offering help that was not included in my plan! great customer service and app

best customer support I've seen from a shopify SMS app. Very easy to setup and a great team to help support through the proccess.

Amazing costumer service, the app works like a charm, have been using for a month and help me recovered a lot of lost sales..

Very good! Juan was so helpful and kind, and so far this app is easy to use and priced very fairly. The conversations to customers feel personalized and helpful, this is a good app so far.

WARNING: Deceptive Billing & Horrible Customer Service I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront. Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging. Impossible to Get a Refund: Even after multiple disputes, they refuse to process a refund, ignoring Shopify's merchant protection policies. Terrible Customer Support: Rude, dismissive, and even threatened legal action just for asking for a refund! Completely unprofessional and unethical. Massive Overcharging: They kept charging me way beyond what was expected—my total fees were way higher than my actual earnings from their "service." Shopify Should Ban This App! I hope Shopify takes action because this is NOT a trustworthy app to do business with. If you care about your business, STAY AWAY from TxtCart. Do NOT fall into their trap!