Taranker.Com Logo
TxtCart: SMS Marketing & AI logo

Customer reviews: TxtCart: SMS Marketing & AI

Develop by TxtCart

Reviews (327)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

  • Effective cart recovery, boosting sales and conversions.
  • Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
  • Easy setup and user-friendly interface.
  • High ROI and positive impact on business revenue.
  • Increases customer engagement with personalized SMS conversations.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Complaints regarding high commission rates on sales and attribution tactics.
  • Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

Luvaire

May 09, 2025  on Shopify

i had a problem with my toll free number verification and i reached out to the customer service for help and they were quick with their response. Juan , specifically has been very helpful so far. since i just downloaded the app i'm yet to get the full experience i'll be back to give another review when i do.

Paws & Whiskers - Dog Protection Gear

May 09, 2025  on Shopify

just downloaded the app, but so far so good! staff were very responsive and helpful in getting me set up. Have high hopes for the functionality!

Firmaline

May 04, 2025  on Shopify

The customer service was excellent! Michelle did a great job with helping me with my issue. I would highly recommend TxtCart to anyone!

Soleo

Apr 25, 2025  on Shopify

We are loving everything about TXTCART! Everything from the customer service has been phenomenal for our store

Atventus

Apr 21, 2025  on Shopify

I just started using TxtCart, and it has already been a smooth experience. The setup was simple, and the app is easy to use. Huge thanks to Roohul from support he was incredibly helpful and answered all my questions. I'm excited to see the results!

LuXe

Apr 18, 2025  on Shopify

Its an amazing app! One of the best out there for retargeting and marketing in general. So simple and easy to use and does so much with their built in SMS marketing!!

Bounty General Store

Apr 18, 2025  on Shopify

I am new to Shopify and just staring adding apps. Txtcart app was a recommendation from a coach. I love the app and in particular the support. I was having trouble setting up the app and I contacted support. Juan responded right away and had me up and going in five minutes! Thank you for the help.

Regenex

Apr 11, 2025  on Shopify

It's been an awesome experience using TXTCart and working with the team. Juan , specifically has been very helpful and prompt to respond regarding any minor issues we've faced. And helped us optimize our account to efficiency. Highly recommend this app to anyone with!

YUMIYU

Apr 10, 2025  on Shopify

Did not see much result and could not open the app properly on my end. Hopefully I will give it a try in the future.

Beyond Trends Hub

Apr 10, 2025  on Shopify

Even though I'm starting with the Starter level, Juan went above and beyond by offering me premium onboarding assistance. The level of support I'm receiving is truly exceptional. He's making sure that everything is correctly set up, answering my questions promptly, and guiding me through the process with genuine care. It's rare to experience this kind of dedication and customer service, especially at the entry level. Thank you, Juan, for your outstanding support!

Luxe and Allure

Apr 09, 2025  on Shopify

TxtCart has completely transformed how we connect with our customers. The abandoned cart recovery is seamless, and the response rate from SMS is impressive. Our store saw a noticeable increase in recovered sales within just the first few days. The customer support team is responsive, helpful, and genuinely cares about your success. If you’re not using TxtCart, you’re leaving money on the table! — Luxe & Allure

Your Mental Health Cove

Apr 09, 2025  on Shopify

Excellent customer service and option for businesses who want to expand to SMS marketing. I'm truly grateful for this company and Juan is an amazing help. They are very responsive and understanding. I would highly recommend.

Nova Novus

Apr 09, 2025  on Shopify

Beste App überhaupt! Viel besser als jede andere SMS-App auf dem Markt. Super schnell, zuverlässig und benutzerfreundlich. Ich liebe das Design und die Funktionen – ein Must-have für jeden, der täglich SMS schreibt. Unbedingt herunterladen!

Holistic Hercules Official

Apr 01, 2025  on Shopify

Great support, great app, good for AI recovery and sending campaigns. Once they have flows it will actually be insane!!! Highly reccomended!

Mode Heaven

Mar 28, 2025  on Shopify

Great experience with TxtCart! The team has been incredibly helpful and supportive throughout the setup process. They responded quickly to my questions and even went the extra mile to assist me. I’m really happy with the service so far and look forward to continuing to work with them. Highly recommended!

You Will Rock Book Bundles

Mar 28, 2025  on Shopify

I'm a new user of TxtCart, and a friend recommended it to me. So far, I’m impressed with its AI-powered SMS marketing features and seamless Shopify integration. It seems like a great tool for boosting engagement, and I’m excited to see the results!

Benson & Clark

Mar 15, 2025  on Shopify

Love the app. The team helped me set everything up very quickly. Customer service is top notch. They help you launch campaigns and they are super beginner friendly.

Top Nutrition and Fitness

Mar 13, 2025  on Shopify

Great app that has shown returns! Recovered a decent amount of abandoned checkouts and if there were any issues they reply very fast! Also a bonus of having this app is that you learn about certain questions your customers might have about your store or reservations they might have about ordering (example shipping prices too high etc). Overall works great to recover carts + can offer additional insights on WHY customers might not convert!

LEGERGY

Mar 13, 2025  on Shopify

Juan got back to me within a minute with step-by-step installation instructions. Looks like a great application

Dunn Deals Home Decor Boutique | Eleni Shops

Feb 27, 2025  on Shopify

We are loving everything about TXTCART! We have been using it for months now and everything from the customer service to the revenue it has helped boost for our store has been phenomenal!

Scroll to Top