best customer support I've seen from a shopify SMS app. Very easy to setup and a great team to help support through the proccess.

Amazing costumer service, the app works like a charm, have been using for a month and help me recovered a lot of lost sales..

Very good! Juan was so helpful and kind, and so far this app is easy to use and priced very fairly. The conversations to customers feel personalized and helpful, this is a good app so far.

WARNING: Deceptive Billing & Horrible Customer Service I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront. Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging. Impossible to Get a Refund: Even after multiple disputes, they refuse to process a refund, ignoring Shopify's merchant protection policies. Terrible Customer Support: Rude, dismissive, and even threatened legal action just for asking for a refund! Completely unprofessional and unethical. Massive Overcharging: They kept charging me way beyond what was expected—my total fees were way higher than my actual earnings from their "service." Shopify Should Ban This App! I hope Shopify takes action because this is NOT a trustworthy app to do business with. If you care about your business, STAY AWAY from TxtCart. Do NOT fall into their trap!

it's been great working experience with txtcart and their team. Their SMS flows does performs way better than any other SMS automation apps out there.

We've been using TxtCart on a variety of different stores, generating almost 6 figures at an 11x ROI because of this app! I absolutely love it, and the owners are super cool as well. 5/5 stars for me.

5 1/2 Stars! Nothing but good things to say about this app. From the moment I needed help, someone answered in less than a minute to give me step by step instructions. Not only was Roohul friendly but he was fast and experienced to take care of me and my shopify store.

Their customer support is fantastic—live chat help is always on hand whenever I need it. I was also impressed at how quickly the abandoned cart flow worked: it recovered a sale within just five minutes of being activated with minimal setup required on my end!

When it comes to customer service TxtCart is at the top of their game. I had a billing issue and they took care of me right away, makes a difference when a company does its best to make you feel like they have your back no matter the circumstance. The App works great and has been a big part of our success this year, give them a shot you won't be disappointed.

TxtCart has been an excellent addition to our marketing tools for Vicci Beauty. We’ve noticed an increase in conversions, and their customer service has been quick and helpful every step of the way. Highly recommend!

Shoutout to Juan for Rockstar Service! Alright, let’s talk about some real customer service MVP stuff here. Juan from TxtCart Plus seriously knows his game. I hit him up with some issues, and man, did he handle it like a champ. Super quick to respond, and not just with any solutions, but the right ones. Dude was all about making sure I understood what was up every step of the way, which is cool because not everyone takes the time, you know? It’s like having a guide in the wild tech forest. Solid! Big thumbs up for TxtCart Plus for having folks like Juan. They make life a heck of a lot easier. Cheers to Juan for not just doing his job, but crushing it. Highly recommend!

Only a little over a month in and we have already seen a big influx or revenue that we would not have seen without TxtCart. Def recommend!

Its a very easy to use platform and the support team is amazing. Also the team believes so much in their product that you get a free trial so with that it pays for itself by generating you extra sales. No risk fam. But once you are in and essentially making (free) money I doubt you will ever look any other way. Support team is great. Platform is always getting better and innovating. Txt cart understands that making you more money and keeping their clients happy is what keeps them going. Well done Txt Cart.

TxtCart has been a game-changer for my store. It’s super easy to use, and the real-time SMS chats have helped me recover so many abandoned carts. My sales and conversions have definitely gone up since using it. Highly recommend if you want to boost revenue without much hassle!

Rachel was very helpful and helped reduce my campaign SMS cost from 3k to $500, appreciate her cooperation!

DO NOT INSTALL!!!! THEY LURE YOU IN WITH A FREE TRIAL THEN AUTOMATICALLY CHARGE YOU. THEY CHARGED $2K FOR AN APP THAT WAS INSTALLED FOR LESS < 10 MINUTES AFTER DISCOVERING THE FEATURE THEY ARE ADVERTISING ALL OVER YOUTUBE HASN'T BEEN DEVELOPED YET. SCAM!!!!

Juan is the man, he is amazing and helped with everything. Best live support that Ive had from a shopify app in a long time.

One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!

Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.

They are super responsive, knowledgeable, and always go above and beyond to help with any issues or questions. Using this app has been such a smooth experience, thanks to their incredible support. Highly recommend!