WARNING: Deceptive Billing & Horrible Customer Service I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront. Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging. Impossible to Get a Refund: Even after multiple disputes, they refuse to process a refund, ignoring Shopify's merchant protection policies. Terrible Customer Support: Rude, dismissive, and even threatened legal action just for asking for a refund! Completely unprofessional and unethical. Massive Overcharging: They kept charging me way beyond what was expected—my total fees were way higher than my actual earnings from their "service." Shopify Should Ban This App! I hope Shopify takes action because this is NOT a trustworthy app to do business with. If you care about your business, STAY AWAY from TxtCart. Do NOT fall into their trap!

This is a scam . They billed me even after I uninstalled during trial period

DO NOT INSTALL!!!! THEY LURE YOU IN WITH A FREE TRIAL THEN AUTOMATICALLY CHARGE YOU. THEY CHARGED $2K FOR AN APP THAT WAS INSTALLED FOR LESS < 10 MINUTES AFTER DISCOVERING THE FEATURE THEY ARE ADVERTISING ALL OVER YOUTUBE HASN'T BEEN DEVELOPED YET. SCAM!!!!

I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.

They tax 20% of all your sales - whether they got the sale or not. Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan. After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable." they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart. If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away. To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?