I’ve had a great experience with TxtCart’s customer support. Although I ran into a few small setup issues, Ehsan was incredibly patient and walked me through everything step by step. I’m really glad I chose TxtCart for my SMS marketing – it’s been a great decision so far

So far so good! Setup was very easy and the staff is very helpful for any questions you have! Excited to try all features.

Excited to try this app. For now my rating is purely based on my interaction with Juan - a customer service member. Will update as I try out more

"Rohpul was extremely helpful and professional. The support was quick, clear, and very friendly. All my questions were answered right away, and I really appreciated the polite and positive attitude. Excellent customer service experience – highly recommended!"

Absolutely love this app! TxtCart makes SMS marketing incredibly easy and effective. The 2-way conversational SMS feature feels personal and genuinely boosts cart recovery rates. Their support team is super responsive (shoutout to Ehsan!), and the onboarding process is clear and guided. Perfect for new and growing brands that want to connect with customers in a direct, high-converting way. Highly recommended!

I just downloaded this app and I am excited to use it! The help desk has been very responsive and supportive helping me to get onboarded quickly with this app!

Just started using it 24 hours ago, but Juan has been helpful with set-up. excited to see if it drives sales.

Excellent!! Cannot fault it at all. Roohul was amazing in his customer support and helping me. Just excellent all round.

Seamless integration! One of my favorite apps Shopify has to offer. Brings in additional 10-15% of revenue

I have had the app and to be honest never really looked at how it was preforming or took advantage of the texting campaigns. Today I had some questions about the app while I was looking at it because I was about to cancel it then I noticed how much money was saved in abandoned carts that I decided to keep it. I reached out to their customer service and within seconds I was connected with a live person on a Sunday, and they answered all my questions quickly, efficiently and very friendly. And I ran my first text campaign with a 29% ROI!!! VERY HAPPY WITH THIS APP!!! Highlu recommend!