I received great customer support and fast reply times. I was able to fix a problem almost asap. Would highly recommend for friend!

“TxtCart has been unreal. Their customer service is fast, helpful, and actually cares about getting results. Any time I’ve had a question or needed help, they’ve been straight onto it. Highly recommend.”

Absolute scammers. my total revenue was 75k. Since 2 weeks they tag all random orders and charge me hundreds of dollars. my total revenue is 77,6k ever since using them for a year and they tell me 33K from this is tagged last 7 days is correct. Don't use this app and stay away from it. use another app since they will just scam you.

Was having issues with signing up and logging in and the Customer Service Rep Juan from the Online Chat helped me get the problem solved very quickly!

TxtCard has been great with recovering a lot of my customers. The AI seems very realistic and the customers love taking the offer!

Honestly - I went in grumpy, had to migrate from Yotpo which is a pain - but I was ultra impressed by not only the support (on the day after Christmas even) but the cost value is incredibly reasonable for SMS sends and the control panel looks super. Grumpy face now = Smiley face. Well done guys.

The App is really easy to use and effective. The Support team is also extremely fast. I had a response 1 minute after sending my first message.

Getting extra support from a live person is great. They are quick with responding and very helpful. My support person was great!

Lol they're very fast to defend themselves so you're denying not sending the wrong support email to my customers? I have proof for that and the chat transcript. How long are you guys gonna lie and get away with it. And you have charged an additional $150+ in bogus charges which is again with proof so how are you gonna deny it? This definitely needs to go on X and Linkedin Original review: "They're beta testing their app with us customers. Sometimes it sends phantom emails to customers(and I've to point it out and they say their apologies like it's just another day) and infact I was double-charged for the campaign and now they're saying it's a technical issue just like every other time. From my experience stay away from these guys better stick to Mailchimp or Klaviyo atleast they don't try to screw small businesses like this. "

I just started using txtcart so far so good ive gotten some sales with them and now im waiting to see how I do with Black Friday. I love that it does the interactive conversation with my customers for me