I would like to take a moment to sincerely appreciate the support and professionalism of my retained customer service representative vaishaak. From the beginning of my Shopify integration, he has been very helpful, patient, and knowledgeable, especially with setting up key features and guiding me through areas I wasn’t fully familiar with. This shows his commitment to seeing tasks through, not just setting things up and moving on.Thank you

Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.

I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!

Have been using retainful for a several years, and I love the support and help you get from the team. Very recommended for anyone who needs an easy and functional email marketing system and automations. Very powerful tool and easy to setup.

Superbe application, facile d'utilisation et de personnalisation. Le support (en anglais) est très réactif et m'a aidé à résoudre mon problème dans les 24 heures. Je recommande !!

The Team is very prompt and helpful. The developer (Mr. Arvind) and Ms Kaarthika was able to live upto my expectations. Thanks.

I was exploring the possibility of switching from Klaviyo to retainful and signed up for help. Karthika provided excellent support. She was very patient with a technically challenged person like me on multiple occasions. The support I received was the deciding factor for me to switch. Thank you, Karthika, for your continued support in answering all my questions and helping me setup.

Kaarthika was very helpful and helped me arrange all the aspects required for my shop. Very easy to understand and made things much easier than I was feeling. Highly recommend

Exceptional support! I had trouble setting up the app and emailed Ramesh for assistance. Since I was unwell with the flu, he went above and beyond by setting everything up for me, over many days of me emailing him A LOT! His prompt and thorough help has left me eager to delver further. Thank you Ramesh!

Madhav was incredibly helpful and truly focused on making everything perfect for me. It's rare to see customer service that is so dedicated to ensuring the customer's success.