10/10 Customer Service! The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.

Wonderful service. They not only assisted me with set up and are extremely quailifed and friendly. Totally recommend!

I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!

Their customer service is great and they helped me with everything, sales will increase and I will be happy!!!! :)

Great support teamWish their app was still "free + usage" but they changed it and it wasn't brought up to me :( so i got charged 3x...but never the less the support team was there to help when i needed them to resolve so good service for sure like probably the best i've encountered on shopify thanks guys will continue to use app in like 3-4 months.. hope the price drops a little though cause that would've had me keep it. Like one app i have is charging $7.99 + Usage and i haven't deleted even when i don't use them and thus far i've ended up paying them hundreds in subscription and then thousands for usage when i do use them..but anything over $10/mo i pretty much delete or find different new comer app.

Kyle was very prompt to our first on boarding call and it's way better talking and working with a person that knows english than the latter. I've personally seen a lot of great results with TxtCart and can't wait to see how they can make my brand Crush!

Incredibly easy to set up and get started. It does exactly what I needed and I started seeing results instantly. My SMS engagement went up and so did the sales from 2-way conversations. love it! Recommend to all shopify users if you want to boost engagement and revenue.

TxtCart has been incredible for us. Within the first 45 days we've been able to add an additional $8,500 in revenue to our bottom line with only a small list of SMS subscribers. Was skeptical to try them out, but have been impressed by functionality and the ease of use. Honestly like a money printer for us and looking forward to seeing how the rest of the year plays out! Definitely recommend.

So far so good, just installed the app and super easy to setup, just install it, give them access to your store and wait for toll free number and they will start sending out recovery messages for you.

The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.

Great service, essential for you business because it's really under the radar. 110% recommend this app and shout out to Sara for the quick and easy support when I needed it

Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action!

This app works effortlessly with Shopify, and helped recover abandon carts. It's like having a dedicated sales team sending personalized messages.

This product does exactly what I needed - conversational SMS to help close sales for our business. We sell high ticket products at it's really great to have a more direct way to speak with our customers as they shop. We've generated some great closed sales with this.

TxtCart: SMS Cart Recovery has significantly reduced improved our cart abandonment rates and boosted our sales with its seamless integration and effective, personalized SMS messages. The platform is user-friendly, offers great customization, and provides insightful analytics, making it a must-have for any eCommerce business.

I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.

This app seamlessly integrates with Shopify, making it incredibly easy to set up and start seeing results right away. What I love most about TxtCart is its powerful combination of AI-driven technology and human-like conversational SMS notifications. It feels like having a dedicated sales team sending personalized messages that actually resonate with customers. The AI adapts to customer behavior, ensuring every interaction feels natural and timely. The ability to comply with SMS regulations and access real-time analytics directly from the dashboard is a huge plus. I highly recommend giving TxtCart a try.

They tax 20% of all your sales - whether they got the sale or not. Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan. After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable." they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart. If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away. To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?

Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers

very reliable it will help your business scale way faster and the customer support is very fast great app