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HeiChat: ChatGPT Sales Chatbot logo

HeiChat: ChatGPT Sales Chatbot

Develop by heicarbook

$29.9-$299

/ Month
Free plan available 3 Days Free Trial

Advanced AI, reply to customer inquiries within seconds.

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

About HeiChat: ChatGPT Sales Chatbot

Launched Apr 25, 2023

Categories

Built by heicarbook

Email :

[email protected]

Address

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Website Privacy policy Tutorial Document
ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information

Pros

  • Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
  • Operates 24/7, ensuring constant customer support availability.
  • Capable of converting general inquiries into sales effectively.
  • Helps in checking and responding accurately to 'Where is my order' inquiries.
  • Can handle many tasks typically performed by human customer service representatives.
  • Supports answers related to discounts, store policies, and shipping policies.
  • Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
  • Real-time awareness of store product listings and delistings.
  • Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

  • The advanced AI models may require significant computational resources.
  • Potential initial setup and training of the chatbot might be time-consuming.
  • May need continuous updates and corrections to maintain accuracy.
  • Could lead to reduced human customer service roles, impacting jobs.
  • Effectiveness relies on the quality of the knowledge base provided by the user.
  • High dependence on accurate and timely data for real-time store product listings.

Top Helpful Reviews

Trutaste

Jul 25, 2025  on Shopify

I am very pleased with the functionality and the way HeiChat responds to my customers. The app learns fast and gives insightful details on my products

Piana Di Vigezzo

Jul 24, 2025  on Shopify

I have been using the HeiChat app on Shopify and find it to be an exceptionally effective solution. It performs reliably, and the development team periodically rolls out new features that continually enhance its capabilities. The customer‑support team is highly responsive and resolves any issues very quickly. By automating routine inquiries, this tool significantly streamlines our customer‑service workflow. The only aspect to monitor closely is cost management, as expenses can rise rapidly when the bot’s request volume increases. Overall, this app delivers strong performance and invaluable time savings for any e‑commerce operation.

Molenstraat Fatbikes

Jul 02, 2025  on Shopify

I am very pleased with the functionality and the way HeiChat responds to my customers. The app learns fast and gives insightful details on my products, in many languages. The correct function lets me adjust some of the response for additional clarity and the "switch to human" function in the chat app is also a cool feature. Well done!

Yasted

Jun 30, 2025  on Shopify

I've tested numerous AI customer service apps, and HeiChat stands out as the most comprehensive and well-rounded solution I've found. The value for the price is unbeatable! Moreover, the support staff, especially Alex, has been invaluable and responsive in guiding me and resolving any issues. I'm delighted with the customer service. In short, if you're looking for a robust customer service solution, I highly recommend HeiChat!

iShop Costa Rica

Jun 13, 2025  on Shopify

The app gives great value for its price, and the team keeps releasing updates that make it better every month. It answers customers with clear company details and always shows the right prices and stock levels, so our support agents save many hours each week. If you need an affordable chatbot that gets smarter over time and cuts down your support workload, Hei Chat is a smart choice.

Luxiface.com

Jun 04, 2025  on Shopify

This app has been a real savior for us. It has helped reduce customer emails by almost 50%, and it effortlessly handles both basic and advanced customer queries. Thanks to its seamless integration with Shopify, customers can easily track orders, access product information from our uploaded catalog, and get updates on store policies. We can also easily train the AI by providing information in multiple format input files. The ability to pick and choose from multiple AI platforms based on our needs is a fantastic feature. Highly recommended for all merchants especially those like us who operate with a lean team.

Wisdom Council

May 29, 2025  on Shopify

I've tried all the AI chatbots for Shopify, and HEIChat is by far the best! SO easy to set up. I love that I can choose Claude as my AI model as it works best for my brand. This is the second business I have that is using this on the website, and it works beautifully! And, great support. I have nothing bad to say about it at all.

Tiendas Don Pulcro

May 26, 2025  on Shopify

I´m really happy with HeiChat. The ai interaction with my costumers is excellent, is very easy to add acurate responses to the knowledge base. The support is top notch, they helped me with the translation of the cart options and messages in spanish in very little time.

Charm & Soul

May 14, 2025  on Shopify

Great add on to your store, this chat will save you a lot of time to replay to all the emails you have. Fast response time from customer support. Highly recommended!

Decore Style

May 08, 2025  on Shopify

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with heichat not to mention it does a great job of using all parts of the site for it's knowledge base. As of now this app is what we need and we are happy with the preliminary results.

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