Taranker.Com Logo
8.8
HeiChat: ChatGPT Sales Chatbot logo

HeiChat: ChatGPT Sales Chatbot

Develop by heicarbook

$29.9-$299

/ Month
Free plan available 3 Days Free Trial

Advanced AI, reply to customer inquiries within seconds.

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

About HeiChat: ChatGPT Sales Chatbot

Launched Apr 25, 2023

Categories

Built by heicarbook

Email :

[email protected]

Address

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Website Privacy policy Tutorial Document
ZB: WhatsApp & Messenger Chat logo
(110 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information

Pros

  • Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
  • Operates 24/7, ensuring constant customer support availability.
  • Capable of converting general inquiries into sales effectively.
  • Helps in checking and responding accurately to 'Where is my order' inquiries.
  • Can handle many tasks typically performed by human customer service representatives.
  • Supports answers related to discounts, store policies, and shipping policies.
  • Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
  • Real-time awareness of store product listings and delistings.
  • Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

  • The advanced AI models may require significant computational resources.
  • Potential initial setup and training of the chatbot might be time-consuming.
  • May need continuous updates and corrections to maintain accuracy.
  • Could lead to reduced human customer service roles, impacting jobs.
  • Effectiveness relies on the quality of the knowledge base provided by the user.
  • High dependence on accurate and timely data for real-time store product listings.

Top Helpful Reviews

MiniSplits4Less

Apr 17, 2025  on Shopify

We've been using the HeiChat ChatGPT bot on our Shopify store for a few weeks now, and it's been a game-changer. The setup was quick and intuitive, and the AI assistant is surprisingly good at handling customer inquiries without human intervention. It understands questions, provides accurate answers, and significantly reduced our response time. Our team also appreciates the clean UI and the helpful analytics dashboard. Plus, customer support from the HeiChat team has been responsive and friendly — Dave and the team are great! Highly recommended if you’re looking to automate support and improve customer experience on Shopify.

Auroxhealth

Apr 16, 2025  on Shopify

We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. Essentially, we have found that most of the time, we didn't even need to reach out for additional help, as the chatbot handles inquiries efficiently. We highly recommend this chatbot to anyone looking for reliable assistance with their customer communications in e-commerce. It has truly streamlined our customer service process and improved our overall efficiency.

luna bloom

Apr 14, 2025  on Shopify

Great app, for us its been very useful, specially during the times when we dont have humans on customer service.My three stores have all installed Heichat.

La Florentina Soaps

Apr 07, 2025  on Shopify

We've been using this app for quite a while now, and it's been running smoothly from day one — we've never even needed to contact the support team because everything just works! At first, we were a bit hesitant, worried it might provide inaccurate information, but we've been pleasantly surprised by how precise and reliable it is. On the rare occasions when we did need to reach out, the team was incredibly responsive and provided immediate, effective solutions. That kind of support makes a real difference. We highly recommend this app to anyone looking for reliable assistance with their e-commerce platforms. It not only supports your operations — it practically sells on its own and helps generate real revenue.

Mr Resin

Mar 27, 2025  on Shopify

Updated Review: I initially had a frustrating experience with the app, mainly because I couldn’t find a way to contact support. However, since then, they’ve added a support feature, and the team has been incredibly helpful in resolving the issue I faced. I have to say, they’re truly customer-focused and willing to go the extra mile to ensure users feel supported and satisfied with the app experience. Big thanks to the team — and especially to Alex for the detailed and attentive support! Former review: Giving one star because it is imposible to locate a way to contact with customer service. You really need to provide a solution for customers in need to contact either you, specially since we are paying a membership…

WAILAND BETTWAREN

Mar 13, 2025  on Shopify

Sehr gute App! Leicht einzurichten und leicht zu verstehen. Unsere Kunden nutzen den ChatBot seit Tag 1 und der ChatBot geht gut mit den Anfragen um.

MCCTV SECURITY

Mar 12, 2025  on Shopify

For me, the most useful thing is that I don't have to stay in front of the computer waiting for customer inquiries. Since I started installing and testing in October last year, I have completely let AI handle my customer service. Besides English, I have clients who speak Arabic and French, and HeiChat can handle them very well. 5-star recommendation.

Mr Resin

Mar 12, 2025  on Shopify

Giving one star because it is imposible to locate a way to contact with customer service. You really need to provide a solution for customers in need to contact either you, specially since we are paying a membership…

Kronic Shop

Mar 08, 2025  on Shopify

Since installing Heichat, my customer service work has changed. I now only spend 5 minutes a day monitoring the chatbot's conversations with customers, and each chat is meticulously tagged, allowing me to focus only on the parts that matter to me. Recently, their AI can also automatically analyze tickets, which is great.

Refinesecret.com

Mar 07, 2025  on Shopify

This app is truly amazing! Not only is the quality of the responses from the start exceptionally high, but the customer service is next level. Dave are quick to reply and efficient at fixing issues or adding suggested features. Sincerely, it’s one of the best apps we've tried in the Shopify App Store and we’ve tested a lot!

ChatGPT‑AI Product Description logo
(299 Reviews)
$14.9-$99 / Month
  • Free Plan Available

Generate SEO Friendly Product Descriptions With ChatGPT...

Verifast AI Chatbot +Sales Bot logo
(52 Reviews)
$59-$119 / Month
  • Free Plan Available

Provide personalised interaction to customers with AI

Juphy: AI Chatbot & ChatGPT logo
(35 Reviews)
$49-$199 / Month
  • Free Plan Available

24/7 AI Chatbot for after-hours sales and support

Relish AI Chatbot + ChatGPT logo
(25 Reviews)
$9-$99 / Month
  • Free Plan Available

Automate Customer Support, Instant FAQ in Chat, Live Chat

More App like this

SmartBot: Leading AI Chatbot logo
(413 Reviews)
$30-$300 / Month
  • Free Plan Available

AI Chat Innovation: Enhancing Sales and Improving Service

Moose: Live Chat FAQ Whatsapp logo
(293 Reviews)
  • Free Plan Available

Advanced Helpdesk: FAQ builder, help center, support widget...

Live Chat & AI ChatGPT : Orka logo
(22 Reviews)
$9.99-$299 / Month
  • Free Plan Available

"Real-time chat boosts engagement and converts visitors...

Chattly | Customer Chatbot AI logo
(7 Reviews)
$4.9-$19.9 / Month
  • Free Plan Available

Automate and improve your customer support using AI

Scroll to Top