Great app for answering basic customer questions when the folks who work at our small business are, understandably, asleep. They're always adding new features and we're excited to try some of the action flows that will facilitate things like cancellation or address changing for our customers!

Great customer service - had an issue after install and the team took care of it over the weekend. Really intuitive product.

We love RepAI. We tried a few other AI bots before we settled on RepAI and we settled on Rep for a few different reasons (pricing, ease of use, and mainly the helpful fullness of the team). We had talks with a few other of the "popular" guys (one starts with a Z *wink wink*), and they wanted us to commit to a year long contract without a free trial (what?!). The team at Rep has been super helpful from Adam on the sales team, Yoav the CEO jumping in and helping when we had some trouble setting up an A/B test, to Dafi who is our Client Success Manager that I meet with frequently who is constantly helping us with new ways to optimize our account. Like Rep claims, it pays for itself and should be a no brainer if you are looking for an AI chatbot to add to your stack!

shopify kee charging after uninstalled. No refund!! So , be careful with this app. Shopify bill and charge you, but the app is not part of shopify. If you have any problem with the charges, you need to go to RepAi, they don't fix and send you again to Shopify... At the end, no one is responsible for the charges, and you lose your money.

Best app for the money, for sure! It's easy to use and helps my customers (I think). It saves me a lot of time. It's only too bad that you can actually get some of the more personalized features at the €299 per month mark. That's something I cannot afford, which is too bad. Other than that it's the perfect app for your store.

We are very pleased with the assitance we receive from our account Reps. They are always willing to help us implement flows and answer all of our questions. This app has also helped minimize customer service questions to our customer service team which saves a lot of time and payroll. The chatbot ai has been amazing in its ability to learn and adapt within its environment. The on boarding process was simple and any assistance we needed was provided.

Game-Changer for Customer Communication and Conversion Rates! Rep.ai has been an absolute game-changer for my business! Since integrating this app with my Shopify store, I've noticed a significant improvement in how I communicate with customers and leads. The AI-driven responses are incredibly accurate and timely, ensuring that my customers always feel heard and valued, no matter when they reach out. What truly sets Rep.ai apart is its ability to handle multiple conversations simultaneously without missing a beat. This has been crucial for managing my growing customer base. The app's seamless integration with Shopify also means I can track customer interactions and conversions effortlessly, all from one dashboard. But the best part? The impact on my conversion rates has been phenomenal! By providing instant and personalized responses, Rep.ai has helped me turn curious visitors into loyal customers. My sales have definitely seen a boost since I started using this app. If you're looking for a reliable, efficient, and user-friendly solution to enhance customer engagement and boost your sales, Rep.ai is the way to go. Highly recommended!

Impressive tool with a comprehensive feature set that continues to surprise us even after months of use. The standout benefit is its ability to convert customers automatically, which has already shown tangible results for our business. What truly sets Rep apart is their exceptional support team. They consistently provide quick responses and valuable assistance, demonstrating a commitment to customer success. While we're still exploring all of Rep's capabilities, our experience so far has been overwhelmingly positive. The combination of robust functionality and top-notch support makes Rep a solid choice for businesses looking to enhance their customer conversion process. Pros: - Extensive feature set - Automated customer conversion - Excellent, responsive support team Cons: - Learning curve due to numerous features

I recently tried out this app and I have to say, I was initially hesitant due to its high price. However, after using it during the trial period, I can confidently say that it pays for itself in no time. This app is like having an extra staff member on hand, it's that helpful.

Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.