Showing 1 to 20 of 14 Apps

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
  • $19.9-$200 / Month
  • Free Plan Available
  • 3 Days Free Trial
6.6
19 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.8
11 Reviews

Build FAQ & Documentation pages for your store & boost sales.

Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool

Add Question Answer on Product page as well as custom page

Efficient q&a management
Empower customers
Build trust
Elevate satisfaction
Industry authority
  • $2.99-$6.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.8
173 Reviews

Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.
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Boost sales
Knowledge base
Multi-language
Seo-friendly faq
Add faqs
Faq schema
  • $3 / Month
  • Free Plan Available
7.8
10 Reviews

Never miss a lead. Deliver the Best Support.

Mobile app
Knowledge base
Customer feedback
Canned responses
Instant connection
Agents dashboard

Your store's knowledge, how-to guides & processes in one place

Single information hub
Rich text articles
Logical organization
  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
7.8
1 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers

QuickFAQs: Your Gateway to In-Depth Knowledge on OC Products

User-friendly interface
Design customization
Unlimited faqs

AI-powered empathetic chatbot for websites to resolve queries.

24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement

Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases

An AI integrated chatbot connected to your store!

Ai-driven instant responses
Dynamic faq knowledge base
Voice-to-voice functionality
Store information retrieval

Accelerate sales with LLM-powered Store Assistant

Multi-language support
Conversation analytics
Llm-powered assistant
User intent interpretation
Relevant product suggestions
Increased seller-buyer interaction

Organize your information Show more

Fabext Wiki is an innovative app designed to integrate seamlessly with your Shopify admin, providing a robust and centralized hub for all your essential business information. It empowers Shopify users to create, organize, and manage their team’s knowledge with ease, enhancing workflow efficiency. With a full-featured visual editor, users can effortlessly create and organize wiki pages, making it easy to store critical processes and company protocols. The app ensures effective team collaboration by offering a shared workspace, fostering a more connected and informed work environment. Additionally, Fabext Wiki enables users to attach wiki pages to other entities like products or collections, ensuring information is easily accessible and contextually relevant. This app transforms your Shopify admin into a well-structured information center, streamlining communication and knowledge sharing across your organization.
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Visual editor
Shared workspace
Page attachments
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.8
11 Reviews

Build FAQ & Documentation pages for your store & boost sales.

Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool

Your store's knowledge, how-to guides & processes in one place

Single information hub
Rich text articles
Logical organization

Helpdesk, Live Chat & WhatsApp: All-in-one support.

Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses

Organize your information Show more

Fabext Wiki is an innovative app designed to integrate seamlessly with your Shopify admin, providing a robust and centralized hub for all your essential business information. It empowers Shopify users to create, organize, and manage their team’s knowledge with ease, enhancing workflow efficiency. With a full-featured visual editor, users can effortlessly create and organize wiki pages, making it easy to store critical processes and company protocols. The app ensures effective team collaboration by offering a shared workspace, fostering a more connected and informed work environment. Additionally, Fabext Wiki enables users to attach wiki pages to other entities like products or collections, ensuring information is easily accessible and contextually relevant. This app transforms your Shopify admin into a well-structured information center, streamlining communication and knowledge sharing across your organization.
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Visual editor
Shared workspace
Page attachments
  • $3-$7 / Month
6.6
2 Reviews

AI-powered FAQ creation for easy setup, customization, and enhanced SEO. Show more

Simple FAQs is a versatile app designed to streamline customer support by providing a comprehensive FAQ section for your website. This feature-rich tool allows you to set up and customize an informative FAQ section in minutes, offering a variety of layout styles and customizable options to align with your brand’s aesthetic. Leveraging AI technology, Simple FAQs automatically generates and updates FAQs by extracting relevant content from your site, ensuring that users always receive the most accurate and current information effortlessly. In addition to enhancing user experience, the app significantly boosts your site's SEO, improving search engine visibility and making it easier for potential customers to discover your offerings online. It's optimized for both desktop and mobile devices, ensuring a seamless browsing experience for all users. By addressing common customer queries upfront, Simple FAQs effectively reduces the burden on your customer support team, saving valuable time and resources.
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Easy customization
Seo enhancement
Automatic updates
Mobile optimization
Ai-powered creation
  • $9.99-$19.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.8
1,495 Reviews

Your all-in-one form app for custom forms, registration forms Show more

Powerful Contact Form Builder is a versatile tool designed to help you create professional forms with ease, requiring no coding skills. Seamlessly integrate with popular third-party applications like Mailchimp, Klaviyo, Omnisend, Sendinblue, and Google Calendar to streamline your workflow. Effortlessly add custom forms to any page, from product and collection pages to the homepage and cart page, enhancing your website’s capabilities. Enable your customers to upload files or images within their form submissions, simplifying data collection. With Globo Form Builder, setting up forms with complex needs, including file uploads, is straightforward. Customize registration forms with unique fields tailored to your specific requirements for more personalized data acquisition. Enhance your contact, feedback, and order processes with features such as captcha, conditional logic, and automated email responses.
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Autoresponder emails
Conditional logic
3rd party integrations
File upload
Custom fields
Custom forms