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Showing 1 to 20 of 14 Apps

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.6
80 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
  • $2.99-$6.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
7.6
263 Reviews

Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.
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Boost sales
Knowledge base
Multi-language
Seo-friendly faq
Add faqs
Faq schema
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
26 Reviews

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.
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Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool
  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(2.2/5)
2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers

Accelerate sales with LLM-powered Store Assistant Show more

TapAsko is an innovative LLM-powered store assistant designed to enhance customer shopping experiences by leveraging the store's existing database. It effectively interprets user intents to deliver precise and relevant product suggestions, thereby streamlining the buyer's journey and accelerating conversion rates. TapAsko stands out with its "Pay As You Go" pricing model, ensuring cost-effectiveness by charging only for message generation. The app fosters AI-driven interactions, turning potential browsers into confirmed buyers through intelligent engagement. Its expandable knowledge feature allows for the easy integration of new data, enriching the assistant's ability to answer a wider range of customer inquiries. The Chat Control Center offers valuable insights by enabling sellers to analyze customer conversations and refine interactions. Additionally, with support for 50 languages, TapAsko ensures seamless communication with a diverse, global customer base.
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Multi-language support
Conversation analytics
Llm-powered assistant
User intent interpretation
Relevant product suggestions
Increased seller-buyer interaction

Your store's knowledge, how-to guides & processes in one place Show more

Handbook ‑ Shop User Guide is a powerful tool designed to streamline access to your store’s operational knowledge directly within the Shopify admin. This app allows you to create comprehensive and visually engaging user guides packed with rich text, images, and videos, making it ideal for training staff and standardizing procedures. With Handbook, all your store's critical information is centralized in one place, ensuring it's easily accessible to your team when they need it most. The app offers a feature-rich platform to create structured, informative articles that act as a single source of truth for all your store’s processes and guidelines. Enjoy the ease of organizing your content in a logical, easy-to-navigate manner, which helps in maintaining consistency and efficiency across your operations. Whether it's troubleshooting, routine tasks, or best practices, Handbook ensures your team has the resources they need at their fingertips to run your store smoothly.
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Single information hub
Rich text articles
Logical organization
  • $6 / Month
  • Free Plan Available
9.1
12 Reviews

Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.
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Mobile app
Knowledge base
Customer feedback
Canned responses
Instant connection
Agents dashboard

Add Question Answer on Product page as well as custom page Show more

Qe: Product Enquiry Hub (Q/A) is designed to empower customers with a seamless question-and-answer experience, making it easy for them to find solutions to their queries. This innovative tool enhances product understanding, reduces the need for support tickets, and helps build trust with your audience. By efficiently managing inquiries through a comprehensive knowledge base, businesses can significantly boost their sales. Qe also helps streamline operations, unlocking the full potential of your store by improving customer engagement and satisfaction. The app positions your store as an industry authority by establishing credibility and reliability with a robust FAQ system. It's an essential solution for businesses aiming to empower their customers and elevate the overall shopping experience.
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Efficient q&a management
Empower customers
Build trust
Elevate satisfaction
Industry authority

Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases
  • Free Plan Available
  • 5 Days Free Trial

QuickFAQs: Your Gateway to In-Depth Knowledge on OC Products Show more

OC Product FAQS is a comprehensive app designed to enhance your understanding and usage of OC products. With a user-friendly interface, it provides an extensive repository of information and support, making it an invaluable resource for both new and experienced users. The app allows for seamless design customization, ensuring that the FAQs align perfectly with your website's aesthetic. You can quickly and effortlessly add an unlimited number of FAQs to your site, offering your audience the clarity and assistance they need. Download now to unlock a wealth of tailored knowledge and elevate your OC product experience. Whether you're seeking to troubleshoot issues or simply optimize your product usage, OC Product FAQS is your go-to solution.
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User-friendly interface
Design customization
Unlimited faqs

An AI integrated chatbot connected to your store! Show more

AIXL‑AI‑CHATBOT, known as Shopsy, is an innovative chatbot designed to enhance store management with ease and precision. Unlike typical chatbots, Shopsy features a dynamic FAQ knowledge base that grows with your input, allowing you to upload specific questions and answers to tailor the bot to your business's unique needs. This adaptable system ensures that Shopsy becomes an essential tool for optimizing store operations. The app also excels at automating the retrieval of store information, streamlining management tasks, and boosting efficiency. Furthermore, Shopsy offers AI-driven instant responses, providing immediate and accurate answers to various queries. One of its standout features is the voice-to-voice functionality, enhancing user interaction and accessibility. Overall, Shopsy empowers merchants to manage their stores with greater ease and effectiveness.
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Ai-driven instant responses
Dynamic faq knowledge base
Voice-to-voice functionality
Store information retrieval

Organize your information Show more

Fabext Wiki is an innovative app designed to integrate seamlessly with your Shopify admin, providing a robust and centralized hub for all your essential business information. It empowers Shopify users to create, organize, and manage their team’s knowledge with ease, enhancing workflow efficiency. With a full-featured visual editor, users can effortlessly create and organize wiki pages, making it easy to store critical processes and company protocols. The app ensures effective team collaboration by offering a shared workspace, fostering a more connected and informed work environment. Additionally, Fabext Wiki enables users to attach wiki pages to other entities like products or collections, ensuring information is easily accessible and contextually relevant. This app transforms your Shopify admin into a well-structured information center, streamlining communication and knowledge sharing across your organization.
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Visual editor
Shared workspace
Page attachments
  • $59-$119 / Month
  • 7 Days Free Trial

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
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24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
26 Reviews

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.
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Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool

Your store's knowledge, how-to guides & processes in one place Show more

Handbook ‑ Shop User Guide is a powerful tool designed to streamline access to your store’s operational knowledge directly within the Shopify admin. This app allows you to create comprehensive and visually engaging user guides packed with rich text, images, and videos, making it ideal for training staff and standardizing procedures. With Handbook, all your store's critical information is centralized in one place, ensuring it's easily accessible to your team when they need it most. The app offers a feature-rich platform to create structured, informative articles that act as a single source of truth for all your store’s processes and guidelines. Enjoy the ease of organizing your content in a logical, easy-to-navigate manner, which helps in maintaining consistency and efficiency across your operations. Whether it's troubleshooting, routine tasks, or best practices, Handbook ensures your team has the resources they need at their fingertips to run your store smoothly.
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Single information hub
Rich text articles
Logical organization

Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses

Organize your information Show more

Fabext Wiki is an innovative app designed to integrate seamlessly with your Shopify admin, providing a robust and centralized hub for all your essential business information. It empowers Shopify users to create, organize, and manage their team’s knowledge with ease, enhancing workflow efficiency. With a full-featured visual editor, users can effortlessly create and organize wiki pages, making it easy to store critical processes and company protocols. The app ensures effective team collaboration by offering a shared workspace, fostering a more connected and informed work environment. Additionally, Fabext Wiki enables users to attach wiki pages to other entities like products or collections, ensuring information is easily accessible and contextually relevant. This app transforms your Shopify admin into a well-structured information center, streamlining communication and knowledge sharing across your organization.
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Visual editor
Shared workspace
Page attachments

AI-powered FAQ creation for easy setup, customization, and enhanced SEO. Show more

Simple FAQs is a versatile app designed to streamline customer support by providing a comprehensive FAQ section for your website. This feature-rich tool allows you to set up and customize an informative FAQ section in minutes, offering a variety of layout styles and customizable options to align with your brand’s aesthetic. Leveraging AI technology, Simple FAQs automatically generates and updates FAQs by extracting relevant content from your site, ensuring that users always receive the most accurate and current information effortlessly. In addition to enhancing user experience, the app significantly boosts your site's SEO, improving search engine visibility and making it easier for potential customers to discover your offerings online. It's optimized for both desktop and mobile devices, ensuring a seamless browsing experience for all users. By addressing common customer queries upfront, Simple FAQs effectively reduces the burden on your customer support team, saving valuable time and resources.
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Easy customization
Seo enhancement
Automatic updates
Mobile optimization
Ai-powered creation
  • $39-$599 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.2
24 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.
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Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout
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