Shopify Customer service apps 2025

WDT FAQs and | Help Center

$2.99 / Month

Beautiful FAQ page, support page & product FAQs and more.. Show more

The WDT FAQs & Help Center app is a dynamic tool designed to enhance your store's online presence with modern FAQ pages and engaging video galleries. Tailored from a user-first perspective, this app allows for easy management and customization of colors and themes, aligning seamlessly with your store's brand and style. It supports both YouTube and Vimeo for video galleries, ensuring versatility in your multimedia displays. The app also accommodates multiple FAQs and video galleries on a single page, offering a comprehensive solution for content organization. Additionally, it features a Customer Service Popup Widget that elevates customer support, making it more accessible and efficient. Should you encounter any setup challenges, our dedicated support team is readily available to assist you, ensuring a smooth user experience.

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Youtube/vimeo support

Popup widget

Modern faq pages

Video galleries

Customizable color theme

Multiple faqs

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Leo: AI Phone Assistants 24/7

8.2

2 Reviews

AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.

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24/7 ai calls

Order status checks

Stock inquiries handling

Human-like voice

Call transcripts

Call transfers

QuickChat: WhatsApp Button

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Connect directly with customers on WhatsApp. Show more

QuickChat: WhatsApp Button is a seamless app designed to revolutionize your customer service experience. By integrating a WhatsApp Chat Button into your store, you can connect with customers on WhatsApp instantly, eliminating the delays of traditional communication methods like email. The app facilitates real-time interactions, allowing you to provide prompt support, address queries, and expedite deal closures. Its setup is quick and hassle-free, ensuring you can focus on engaging with your customers without worrying about complicated installations. The app boasts a neat and simple design that blends effortlessly with all major website themes, maintaining your site's aesthetic appeal while enhancing functionality. With QuickChat, you can streamline communication and elevate customer satisfaction to new heights.

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Quick setup

Real-time support

Simple design

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

Cusbo ‑ Helpdesk & Live Chat

$12-$500 / Month

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Manage all communications in one place and drive sales Show more

Cusbo - Helpdesk & Live Chat is a powerful tool designed to enhance business growth through outstanding customer relationships and exceptional support service. By consolidating all communication channels into a single interface, Cusbo allows for seamless interaction with clients via their preferred platforms, ensuring that customer engagement is personalized and effective. The app leverages automation to optimize communication processes, helping businesses work smarter by reducing manual tasks. With features like scheduled messages, businesses can easily send targeted, personalized messages to improve engagement and drive revenue. Cusbo enables proactive problem-solving and sales through live chat, allowing agents to preview carts, check order histories, and recommend products in real-time. Additionally, it integrates chats from various social media platforms, messengers, and live chat into one convenient location, streamlining communication management. Utilizing marketing tools within the app can further boost sales and convert valuable visitors into loyal customers.

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Social media integration

Product recommendations

Live chat

Order history

Boost sales

Cart preview

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11za ‑ WABA API

8.2

1 Reviews

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It helps you integrate WhatsApp Business API on your store Show more

11za ‑ WABA API is a comprehensive WhatsApp marketing platform designed to elevate your omnichannel strategy. It enables businesses to seamlessly recover abandoned carts, send targeted broadcasts, and automate order updates, enhancing customer engagement and satisfaction. With advanced AI chatbots, the app facilitates efficient customer support, while the shared team inbox streamlines workflow management. 11za helps reduce the risks associated with cash-on-delivery orders and builds brand trust by earning the coveted WhatsApp Green Tick. Businesses can leverage the platform to showcase products effortlessly using the WhatsApp Catalog and connect with customers through customizable chat widgets. By integrating 11za, you enhance customer interactions on a platform they love, ultimately driving sales and increasing engagement.

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Recover abandoned carts

Customizable chat widgets

Shared team inbox

Auto-replies

Whatsapp catalog

Targeted broadcasts

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Gladly

$180-$210 / Month

7.7

27 Reviews

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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.

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Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

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Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

BlissScale support widgets

$4.99-$24.99 / Month

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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.

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Customizable designs

Responsive layout

Multiple profiles

Scheduling supported

Pre-filled messages

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Nod Chat: Personalized AI Bot

$8-$50 / Month

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Auto Customer Service with AI-driven Chatbot and Live Chat Show more

Nod Chat: AI Driven Chatbot is your go-to app for elevating customer service through cutting-edge AI technology. Designed to empower merchants, this chatbot redefines customer interactions by providing instant and accurate responses around the clock. By simulating human-like conversations, Nod Chat offers a natural and seamless communication experience that boosts efficiency and satisfaction. The AI model is fully customizable, allowing businesses to train it according to specific needs for better adaptability. Say goodbye to overwhelming customer queries as the app handles them with knowledgeable support, enhancing the overall customer experience. Start transforming your service today with Nod Chat and stay ahead in customer satisfaction.

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Human-like interactions

24/7 instant responses

Customizable ai training

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Maisie AI Chatbots & Live Chat

$29-$109 / Month

7.9

14 Reviews

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Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

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Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

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Sense WhatsApp

$15.9 / Month

9.1

22 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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HelpWave AI

$30-$500 / Month

9.1

5 Reviews

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Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.

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Product recommendations

Brand enhancement

Live chat interaction

Personalized sales pitch

Instant faq response

Detailed interaction stats

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DiscountX: Stack Combine Popup

$4.49-$7.99 / Month

8.2

5 Reviews

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Apply and stack your discount codes in cart drawer and popup! Show more

DiscountX: Stack Combine Popup is an innovative app designed to enhance sales and customer satisfaction by allowing users to apply and combine multiple discount codes directly within their shopping cart. This feature empowers users to enter various codes, automatically summing the discount amounts without needing to proceed to checkout, streamlining the shopping experience. The app is highly customizable to meet diverse seller needs, offering features like restriction settings, exclusion options, detailed statistics, and pop-up notifications. Its user-friendly interface supports multiple languages and allows custom CSS and JS adjustments, ensuring seamless integration with existing platforms. Notably, DiscountX prioritizes user privacy by not storing any personal data, making it a secure choice for retailers aiming to boost conversion rates and customer loyalty. With these robust tools, sellers can effectively manage promotions and deliver an exceptional shopping experience tailored to their business goals.

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Discount popup

Cart drawer

Apply discounts

Stack codes

Sum discounts

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TargetPilot: AI Skyrockets GMV

$19.9-$169.9 / Month

8.2

8 Reviews

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AI-Powered Shopping Copilot to skyrocket GMV Show more

TargetPilot‑AI Shop Copilot is an innovative e-commerce platform powered by artificial intelligence, designed to transform how online stores engage with their customers. It provides a personalized shopping experience by equipping brands with an AI shopping assistant that acts as a personal online sales advisor and 24/7 customer service representative. This AI tool not only fosters deeper customer engagement but also drives sales by offering tailored recommendations and seamless support at any time. TargetPilot's integration capabilities ensure smooth incorporation into existing systems, while its robust analytics offer insights into consumer behavior and preferences. The platform also emphasizes compliance and safety, ensuring that all interactions adhere to relevant regulations and protect consumer data. In doing so, TargetPilot empowers online stores to deliver unique, user-centric shopping journeys that cater to individual needs.

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Seamless integration

Customer engagement

Boosts sales

Deep analytics

Ai shopping assistant

Personalized journeys

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

7.4

6 Reviews

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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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WebBoar AI Smartbot

$19.95 / Month

8.2

4 Reviews

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Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

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Real-time communication

Event scheduling

Personalized suggestions

Instant order statuses

Tracking urls

Always-on faq

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WhatsApp Chat & Abandoned Cart

$4.99 / Month

(4.3/5)

127 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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Aero Form Builder

$4.99 / Month

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Build contact form to collect leads, improve customer service Show more

Aero Contact Form Builder is a user-friendly application that allows you to create custom forms effortlessly using a no-code form builder interface. This powerful tool enables you to design and implement contact forms in just minutes, making it easier to compile contact lists and enhance customer service. With automated communication features, you can receive instant alerts for new submissions, ensuring you never miss an opportunity to engage with your audience. The app provides efficient management of form submissions and allows you to add custom fields, catering to all your specific form-building needs. Aero Contact Form Builder supports various essential form elements, including checkboxes and radio buttons, offering flexibility and functionality. Additionally, it provides instant submission error or success messages, improving user experience and encouraging trust. Whether displayed on a contact page or embedded elsewhere, Aero Contact Form Builder streamlines the process of gathering and managing customer information effectively.

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Custom fields

Instant alerts

No-code form builder

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SupportGPT - Email Support AI

AI-Powered Email Support for E-commerce Success Show more

SupportGPT - Email Support AI is an innovative app designed to enhance your customer service experience by seamlessly managing all incoming queries. Once integrated with your store, it leverages the power of GPT-4o to categorize and enable automated responses, effectively streamlining your workflow. Users can effortlessly review and send responses, with the added ability to customize them to align with their brand's voice and address a range of issues such as shipping, refunds, product details, and promotions. This tool not only improves response time but also boosts customer satisfaction by reducing workload and minimizing employee expenses. SupportGPT empowers you to prioritize impactful tickets, ensuring critical queries are addressed swiftly. Experience a significant enhancement in efficiency and customer interactions with this AI-driven solution.

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Automated responses

Reduced workload

Categorized tickets

Customizable replies

Improved response time

Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 72 Apps

WDT FAQs and | Help Center

Leo: AI Phone Assistants 24/7

QuickChat: WhatsApp Button

Kedra Live Chat & AI Chatbot

Cusbo ‑ Helpdesk & Live Chat

11za ‑ WABA API

Gladly

Skyla ChatGPT Customer Service

BlissScale support widgets

Nod Chat: Personalized AI Bot

Maisie AI Chatbots & Live Chat

Sense WhatsApp

HelpWave AI

DiscountX: Stack Combine Popup

TargetPilot: AI Skyrockets GMV

Chative ‑ Live chat & Chatbot

WebBoar AI Smartbot

WhatsApp Chat & Abandoned Cart

Aero Form Builder

SupportGPT - Email Support AI