Shopify Customer service apps 2025

Refly

$49-$249 / Month

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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Sense WhatsApp

$15.9 / Month

8.2

7 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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TechyBooster: WhatsApp Button

Boost sales with instant, customizable WhatsApp chat for seamless customer service. Show more

Transform your customer service experience with the TechyBooster: WhatsApp Button app. This innovative tool allows customers to connect with you instantly through WhatsApp, directly from your online store. By adding a customizable WhatsApp chat button, you enable seamless communication that can significantly boost your sales. The button design is fully customizable, allowing you to match it perfectly with your store's branding. With mobile and desktop responsiveness, it ensures flawless operation across all devices. Enhance customer support by providing swift and convenient assistance, while also benefiting from analytics tracking to measure the button's performance and effectiveness. Embrace a new level of customer engagement with TechyBooster's user-friendly solution.

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Analytics tracking

Mobile responsive

Instant whatsapp chat

Full customization

Enhanced support

Booster: WhatsApp Chat Button

9.1

3 Reviews

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Instant WhatsApp connection for seamless customer service and boosted sales. Show more

TechyBooster: WhatsApp Chat is designed to revolutionize your customer service experience by facilitating instant communication between you and your customers. This app integrates seamlessly with your store, adding a customizable WhatsApp chat button that enables direct interaction. Customers can simply click the button to be redirected to WhatsApp, ensuring they connect with your service team without any hassle. The app supports full customization, allowing you to design the chat button to align perfectly with your store's branding. Additionally, it is both mobile and desktop responsive, guaranteeing flawless operation across all devices. By providing enhanced customer support, TechyBooster helps improve customer satisfaction and potentially boosts sales. Moreover, with analytics tracking, you can monitor button clicks and assess the performance of your customer engagement strategies.

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Analytics tracking

Enhanced customer support

Instant whatsapp chat

Full customization

Mobile & desktop responsive

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Sticky Toolbar

$7 / Month

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Get more conversions and sales Show more

Sticky Toolbar is an innovative app designed to enhance user experience by providing a custom toolbar that remains visible even as users scroll down a page. This ensures that your customers have quick and easy access to essential features like shopping carts, login portals, and customer service without needing to navigate back to the top. The app’s customizable design allows you to tailor the toolbar to seamlessly match the aesthetics of your website, maintaining brand consistency. By streamlining navigation, Sticky Toolbar helps facilitate faster and more efficient purchasing decisions, improving the overall shopping experience. Users will enjoy the convenience of accessing any part of your site effortlessly, making their visit smoother and more engaging. With Sticky Toolbar, enhance customer interactions and keep vital information at their fingertips at all times.

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Customizable design

Quick access

Custom toolbar

Persistent navigation

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Onepilot

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Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.

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24/7 support

Order details retrieval

Ticket processing integration

Unified ticket center

Access knowledge bases

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SaleSmartly：Omnichannel chat

$9 / Month

8.2

12 Reviews

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One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.

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Omnichannel integration

Unified interface

Social media chats

Centralized communication

Quick serve feature

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Meet‑bot

9.1

11 Reviews

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WhatsApp渠道互动+营销消息群发+智能客服机器人 Show more

Meet-bot is an innovative application designed to streamline the meeting scheduling and management process for both individuals and teams. With its intuitive interface and intelligent features, Meet-bot automates the tedious tasks of coordinating calendars, sending out invitations, and setting reminders. The app can integrate seamlessly with popular calendar platforms like Google Calendar and Outlook, ensuring that all your events are synchronized across devices. Meet-bot also offers smart suggestions for optimal meeting times based on participants’ availability, minimizing back-and-forth communication. Additionally, it provides tools for recording meeting minutes and action items, making it easier to track progress and follow up on commitments. Whether you're managing small team huddles or large corporate meetings, Meet-bot is your go-to assistant for efficient and effective collaboration.

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Customer interaction

Marketing messages

Smart chatbot

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DiscountX: Stack Combine Popup

$4.49-$7.99 / Month

8.2

3 Reviews

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Apply and stack your discount codes in cart drawer and popup! Show more

DiscountX: Stack Combine Popup is an innovative app designed to enhance sales and customer satisfaction by allowing users to apply and combine multiple discount codes directly within their shopping cart. This feature empowers users to enter various codes, automatically summing the discount amounts without needing to proceed to checkout, streamlining the shopping experience. The app is highly customizable to meet diverse seller needs, offering features like restriction settings, exclusion options, detailed statistics, and pop-up notifications. Its user-friendly interface supports multiple languages and allows custom CSS and JS adjustments, ensuring seamless integration with existing platforms. Notably, DiscountX prioritizes user privacy by not storing any personal data, making it a secure choice for retailers aiming to boost conversion rates and customer loyalty. With these robust tools, sellers can effectively manage promotions and deliver an exceptional shopping experience tailored to their business goals.

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Discount popup

Cart drawer

Apply discounts

Stack codes

Sum discounts

Install App

WDT FAQs and | Help Center

$2.99 / Month

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Beautiful FAQ page, support page & product FAQs and more.. Show more

The WDT FAQs & Help Center app is a dynamic tool designed to enhance your store's online presence with modern FAQ pages and engaging video galleries. Tailored from a user-first perspective, this app allows for easy management and customization of colors and themes, aligning seamlessly with your store's brand and style. It supports both YouTube and Vimeo for video galleries, ensuring versatility in your multimedia displays. The app also accommodates multiple FAQs and video galleries on a single page, offering a comprehensive solution for content organization. Additionally, it features a Customer Service Popup Widget that elevates customer support, making it more accessible and efficient. Should you encounter any setup challenges, our dedicated support team is readily available to assist you, ensuring a smooth user experience.

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Youtube/vimeo support

Popup widget

Modern faq pages

Video galleries

Customizable color theme

Multiple faqs

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WACRM: WhatsApp CRM, LiveChat

$12-$120 / Month

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LiveChat and WhatsApp with Integrated CRM Show more

WACRM: WhatsApp CRM, LiveChat is an innovative app designed to elevate your customer service interactions. It offers customizable live chat widgets that allow businesses to engage with website visitors instantly and efficiently. By integrating multiple communication channels, including WhatsApp, WACRM ensures that all customer interactions are potentially transformative experiences. Users can maintain an active contact database enabling personalized follow-ups, which enhance customer satisfaction and loyalty. The app seamlessly integrates with existing client databases, and its comprehensive dashboard provides valuable performance insights. To further streamline processes, WACRM includes predefined responses and offers premium features such as contact data exports, custom workflows, ChatGPT integration, and WhatsApp Business API for efficient bulk messaging. With a unified interface for managing multiple WhatsApp numbers, it is an essential tool for businesses aiming to optimize their customer engagement strategies.

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Predefined responses

Performance dashboard

Whatsapp integration

Chatgpt integration

Bulk messaging

Custom workflows

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SB: Help Center, FAQ Page Tabs

$5.99-$49.99 / Month

6.7

332 Reviews

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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

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HelpIQ‑AI Customer Support

$21-$61 / Month

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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BlissScale support widgets

$4.99-$24.99 / Month

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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.

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Customizable designs

Responsive layout

Multiple profiles

Scheduling supported

Pre-filled messages

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Xorosoft ERP

8.2

14 Reviews

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Cloud ERP tailored for eCommerce, retail & wholesale Show more

Xorosoft ERP is a comprehensive enterprise resource planning solution designed for businesses that have outgrown basic accounting software and are looking to optimize their operations. This platform is particularly beneficial for eCommerce and wholesale merchants, providing a unified system that integrates essential business functions such as order management, inventory management, warehousing, purchasing, manufacturing, financial management, and customer service. XoroERP enhances operational efficiency and profitability by offering real-time synchronization of orders, payments, products, refunds, and shipping confirmations, while also supporting up to 10 inventory levels. The platform simplifies financial operations with automatic payout synchronization, reducing manual efforts, and ensures seamless international transactions through Shopify Markets with multi-currency support. Additionally, XoroERP facilitates automatic gift card synchronization, providing a holistic approach to managing and growing your business.

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Inventory management

Order management

Real-time sync

Automatic payouts

Gift card sync

International currency

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Prime FAQ And Help Center

1 Reviews

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Prime FAQ & HelpCenter - Streamline Customer Support Show more

Prime FAQ And Help Center is an intuitive app designed to streamline customer service by providing a comprehensive support experience. This all-in-one tool seamlessly integrates FAQs, order tracking, and multiple contact options, including WhatsApp live chat and social channels, into a single, user-friendly widget. Businesses can enhance customer satisfaction by offering quick, automated responses to common queries, minimizing response times, and cutting down on customer service costs. In addition to improving efficiency, the app also contributes to enhancing store credibility and SEO ranking through its dedicated FAQ page. Installation is hassle-free, with a no-coding, one-click setup, allowing instant deployment. Users can utilize prebuilt FAQs or customize them, while the built-in contact form with Captcha ensures organized and secure customer inquiries. By choosing Prime FAQ And Help Center, you can fully upgrade your store’s customer support infrastructure and elevate the overall shopping experience.

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Order tracking

Prebuilt faqs

Contact form

Whatsapp chat

Social channels

Install App

QuickChat: WhatsApp Button

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Connect directly with customers on WhatsApp. Show more

QuickChat: WhatsApp Button is a seamless app designed to revolutionize your customer service experience. By integrating a WhatsApp Chat Button into your store, you can connect with customers on WhatsApp instantly, eliminating the delays of traditional communication methods like email. The app facilitates real-time interactions, allowing you to provide prompt support, address queries, and expedite deal closures. Its setup is quick and hassle-free, ensuring you can focus on engaging with your customers without worrying about complicated installations. The app boasts a neat and simple design that blends effortlessly with all major website themes, maintaining your site's aesthetic appeal while enhancing functionality. With QuickChat, you can streamline communication and elevate customer satisfaction to new heights.

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Quick setup

Real-time support

Simple design

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Maisie AI Chatbots & Live Chat

$29-$109 / Month

8

8 Reviews

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Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

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Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

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TargetPilot: AI Skyrockets GMV

$19.9-$169.9 / Month

8.2

8 Reviews

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AI-Powered Shopping Copilot to skyrocket GMV Show more

TargetPilot‑AI Shop Copilot is an innovative e-commerce platform powered by artificial intelligence, designed to transform how online stores engage with their customers. It provides a personalized shopping experience by equipping brands with an AI shopping assistant that acts as a personal online sales advisor and 24/7 customer service representative. This AI tool not only fosters deeper customer engagement but also drives sales by offering tailored recommendations and seamless support at any time. TargetPilot's integration capabilities ensure smooth incorporation into existing systems, while its robust analytics offer insights into consumer behavior and preferences. The platform also emphasizes compliance and safety, ensuring that all interactions adhere to relevant regulations and protect consumer data. In doing so, TargetPilot empowers online stores to deliver unique, user-centric shopping journeys that cater to individual needs.

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Seamless integration

Customer engagement

Boosts sales

Deep analytics

Ai shopping assistant

Personalized journeys

Install App

Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 78 Apps

Refly

Sense WhatsApp

TechyBooster: WhatsApp Button

Booster: WhatsApp Chat Button

Sticky Toolbar

Onepilot

SaleSmartly：Omnichannel chat

Meet‑bot

DiscountX: Stack Combine Popup

WDT FAQs and | Help Center

WACRM: WhatsApp CRM, LiveChat

SB: Help Center, FAQ Page Tabs

HelpIQ‑AI Customer Support

3Dsellers ‑ CRM & Helpdesk

BlissScale support widgets

Xorosoft ERP

Prime FAQ And Help Center

QuickChat: WhatsApp Button

Maisie AI Chatbots & Live Chat

TargetPilot: AI Skyrockets GMV