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Showing 40 to 60 of 79 Apps
Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
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All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
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Order Tracking & Chatbot

Order Tracking & Chatbot

  • Free Plan Available
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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.
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Real-time order tracking
Chat widget integration
Return requests handling
Dispute management
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TomBot

TomBot

  • $49-$199 / Month
  • Free Plan Available
  • 30 Days Free Trial
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Meet TomBot, Your New Best Bud Show more

TomBot is a user-friendly smart bot assistant tailored specifically for e-commerce websites. It facilitates instant communication between brands and customers, rapidly addressing inquiries and resolving issues to enhance the online shopping experience. By providing seamless customer service, TomBot helps capture buyer intent and reduces the incidence of abandoned shopping carts, driving higher conversion rates. Its value in creating state-of-the-art shopping experiences is crucial for modern online consumers. With TomBot, businesses can maintain a consistent and responsive brand presence, ensuring customer satisfaction and loyalty. The app revolutionizes how brands interact with their audience, making every shopping journey smooth and engaging.
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Answer questions
Instant communication
Avoid abandoned carts
Capture buyer intent
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Brandwise: AI Customer Service

Brandwise: AI Customer Service

  • $49-$269 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
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In-depth analytics
Automatic ticket resolution
Unified inbox management
Ai comment moderation
Order and shipping access
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Antalyze

Antalyze

  • $11.3-$75.32 / Month
  • Free Plan Available
9.1
4 Reviews
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"Enhance customer support with 24/7 AI and human helpdesk integration."

Real-time order tracking
Smart product recommendations
24/7 support availability
Ai order assistant
Automated multi-platform chat
Ai and human helpdesk
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WildGoose Live Chat

WildGoose Live Chat

  • Free Plan Available
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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
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Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration
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dixa

dixa

  • $109-$215 / Month
  • 14 Days Free Trial
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Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.
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Workflow automation
Shopify integration
Omnichannel support
Ai automation
Unified agent workspace
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Koda Chat ‑ AI Chatbot

Koda Chat ‑ AI Chatbot

  • $30-$90 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly. Show more

Koda Chat ‑ AI Shop Assistant revolutionizes customer service for Shopify store owners, providing an efficient and automated solution to handle inquiries. This AI-driven chatbot is capable of managing common questions, tracking orders, and making personalized product recommendations, eliminating the need for a large customer support team. By learning a store's products and policies, it delivers instant assistance and ensures customer engagement around the clock, allowing merchants to focus on other aspects of their business growth. Powered by ChatGPT, Koda Chat offers human-like interactions and accurate responses, enhancing the shopping experience. Its seamless integration with Shopify ensures that it works flawlessly with product catalogs and store pages. Additionally, the AI assistant supports multiple languages through real-time translation, making it an invaluable tool for global sales.
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Seamless integration
Product recommendations
Ai-powered chatbot
Order tracking
Multi-language translation
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chatbee

chatbee

  • $19.99-$59.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
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Smart Chat for Retail Engage Customers with Brand Expertise Show more

Chatbee is a groundbreaking app designed to transform your customer service experience without the hassle of complex setups. Simply install it, and it's ready to go, melding effortlessly into your existing systems. This app excels at handling customer inquiries related to orders, returns, and shipping with unmatched efficiency, ensuring each interaction is informed and accurate. By integrating seamlessly with your store, Chatbee offers precise, personalized responses that reflect your brand's unique voice and insights. Its innovative auto-learning feature keeps the bot updated with your latest product FAQs, ensuring your customers always receive current information. Enhance customer satisfaction with Chatbee's ability to conduct brand-specific dialogues that authentically represent your brand tone and values. Embrace the future of customer support with Chatbee's zero-effort, yet highly effective, service solution.
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Zero-effort setup
Order insight chatbot
Auto-learn product faq
Brand-specific dialogues
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tolk.ai | Chatbot intelligent

tolk.ai | Chatbot intelligent

  • Free Plan Available
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Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.
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24/7 support
Instant response
Any channel
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Zendesk

Zendesk

  • $55-$150 / Month
  • 14 Days Free Trial
(3.1/5)
90 Reviews
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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.
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Social media integration
Messaging integration
Email support
Omnichannel support
Chat support
Customer interactions
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Sticky Toolbar

Sticky Toolbar

  • $7 / Month
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Get more conversions and sales Show more

Sticky Toolbar is an innovative app designed to enhance user experience by providing a custom toolbar that remains visible even as users scroll down a page. This ensures that your customers have quick and easy access to essential features like shopping carts, login portals, and customer service without needing to navigate back to the top. The app’s customizable design allows you to tailor the toolbar to seamlessly match the aesthetics of your website, maintaining brand consistency. By streamlining navigation, Sticky Toolbar helps facilitate faster and more efficient purchasing decisions, improving the overall shopping experience. Users will enjoy the convenience of accessing any part of your site effortlessly, making their visit smoother and more engaging. With Sticky Toolbar, enhance customer interactions and keep vital information at their fingertips at all times.
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Customizable design
Quick access
Custom toolbar
Persistent navigation
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ReadyBotOne 1‑Click AI Chatbot

ReadyBotOne 1‑Click AI Chatbot

  • $5.99-$24.99 / Month
  • Free Plan Available
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AI chatbot for 24/7 support, reducing costs and boosting sales Show more

Ready Bot One: 1‑Click Chatbot is a powerful tool designed for Shopify merchants looking to enhance their customer service while reducing operational costs. This AI-driven chatbot provides round-the-clock support, instantly and accurately responding to customer inquiries. By offering features such as real-time order tracking, automated product recommendations, and managing cancellations and returns, it streamlines everyday operations, leaving your team free to tackle more complex tasks. Ready Bot One integrates seamlessly with platforms like Klaviyo, Gorgias, Zendesk, and Helpscout, ensuring a smooth workflow. It can also transfer interactions to human agents when necessary, maintaining a seamless customer experience. The app includes an analytics dashboard that offers insights into customer interactions, enabling merchants to continuously improve their service. With its capability to deliver faster responses, Ready Bot One significantly boosts customer satisfaction and augments sales efforts.
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Product recommendations
Order tracking
Analytics dashboard
24/7 support
Instant answers
Cancel/return automation
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BlissScale support widgets

BlissScale support widgets

  • $4.99-$24.99 / Month
  • Free Plan Available
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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages
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24/7 AI Phone Customer Support

24/7 AI Phone Customer Support

  • $39-$99 / Month
  • 5 Days Free Trial
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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
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Ai-powered responses
Shipment tracking
Order status updates
Faq handling
24/7 phone service
Custom phone number
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11za ‑ WABA API

11za ‑ WABA API

  • Free Plan Available
1 Reviews
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It helps you integrate WhatsApp Business API on your store Show more

11za ‑ WABA API is a comprehensive WhatsApp marketing platform designed to elevate your omnichannel strategy. It enables businesses to seamlessly recover abandoned carts, send targeted broadcasts, and automate order updates, enhancing customer engagement and satisfaction. With advanced AI chatbots, the app facilitates efficient customer support, while the shared team inbox streamlines workflow management. 11za helps reduce the risks associated with cash-on-delivery orders and builds brand trust by earning the coveted WhatsApp Green Tick. Businesses can leverage the platform to showcase products effortlessly using the WhatsApp Catalog and connect with customers through customizable chat widgets. By integrating 11za, you enhance customer interactions on a platform they love, ultimately driving sales and increasing engagement.
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Recover abandoned carts
Customizable chat widgets
Shared team inbox
Auto-replies
Whatsapp catalog
Targeted broadcasts
Install App
HelpZenith - Ticket & HelpDesk

HelpZenith - Ticket & HelpDesk

  • $10-$299 / Month
  • Free Plan Available
(1/5)
1 Reviews
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Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.
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Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket
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Text Global

Text Global

  • $24.95-$119.95 / Month
  • Free Plan Available
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Direct messaging made easy Show more

Text Global is a powerful app designed for UK-based online retailers looking to boost their sales and enhance customer service through automated SMS campaigns. By integrating seamlessly with Shopify, it allows businesses to effortlessly synchronize customer data, eliminating time-consuming manual processes. Retailers can create automated SMS triggers for various scenarios, such as order confirmations, fulfillment notifications, abandoned checkout reminders, and new customer welcomes, all contributing to stronger customer relationships. The app also offers a multi-channel Enterprise Platform for executing ad hoc bulk marketing campaigns, ensuring flexibility and scalability. Text Global is committed to simplifying marketing and service efforts, enabling businesses to focus on growth. Whether the goal is to increase sales or improve customer engagement, Text Global offers the tools to make it happen efficiently.
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Bulk marketing campaigns
Order confirmation updates
Automated sms triggers
Shopify data sync
Order fulfillment alerts
Checkout abandonment alerts
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AskDolphin: Live Chat & AI

AskDolphin: Live Chat & AI

  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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Multilingual support
Live chat
Product sync
Team management
Qr codes
Ai support
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YCloud: WA Chat & Marketing

YCloud: WA Chat & Marketing

  • $52-$532 / Month
  • Free Plan Available
8.2
1 Reviews
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No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.
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Qr codes
Unlimited agents
Bulk whatsapp messages
Whatsapp conversations
24/7 chatbot
Whatsapp links
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