Shopify Customer service apps 2026

HeiChat: ChatGPT Sales Chatbot

$29.9-$299 / Month

8

74 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

Show less

Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

Install App

Nod Chat: Personalized AI Bot

$8-$50 / Month

Claim Offer

Auto Customer Service with AI-driven Chatbot and Live Chat Show more

Nod Chat: AI Driven Chatbot is your go-to app for elevating customer service through cutting-edge AI technology. Designed to empower merchants, this chatbot redefines customer interactions by providing instant and accurate responses around the clock. By simulating human-like conversations, Nod Chat offers a natural and seamless communication experience that boosts efficiency and satisfaction. The AI model is fully customizable, allowing businesses to train it according to specific needs for better adaptability. Say goodbye to overwhelming customer queries as the app handles them with knowledgeable support, enhancing the overall customer experience. Start transforming your service today with Nod Chat and stay ahead in customer satisfaction.

Show less

Human-like interactions

24/7 instant responses

Customizable ai training

Install App

11za ‑ WABA API

1 Reviews

Claim Offer

It helps you integrate WhatsApp Business API on your store Show more

11za ‑ WABA API is a comprehensive WhatsApp marketing platform designed to elevate your omnichannel strategy. It enables businesses to seamlessly recover abandoned carts, send targeted broadcasts, and automate order updates, enhancing customer engagement and satisfaction. With advanced AI chatbots, the app facilitates efficient customer support, while the shared team inbox streamlines workflow management. 11za helps reduce the risks associated with cash-on-delivery orders and builds brand trust by earning the coveted WhatsApp Green Tick. Businesses can leverage the platform to showcase products effortlessly using the WhatsApp Catalog and connect with customers through customizable chat widgets. By integrating 11za, you enhance customer interactions on a platform they love, ultimately driving sales and increasing engagement.

Show less

Recover abandoned carts

Customizable chat widgets

Shared team inbox

Auto-replies

Whatsapp catalog

Targeted broadcasts

Install App

Qpien ‑ Helpdesk & Live Chat

$24-$84 / Month

Claim Offer

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.

Show less

Quick shopify integration

Centralized management

Live chat integration

Boost sales

Omni-channel support

Whatsapp support

Install App

WDT FAQs and | Help Center

$2.99 / Month

Claim Offer

Beautiful FAQ page, support page & product FAQs and more.. Show more

The WDT FAQs & Help Center app is a dynamic tool designed to enhance your store's online presence with modern FAQ pages and engaging video galleries. Tailored from a user-first perspective, this app allows for easy management and customization of colors and themes, aligning seamlessly with your store's brand and style. It supports both YouTube and Vimeo for video galleries, ensuring versatility in your multimedia displays. The app also accommodates multiple FAQs and video galleries on a single page, offering a comprehensive solution for content organization. Additionally, it features a Customer Service Popup Widget that elevates customer support, making it more accessible and efficient. Should you encounter any setup challenges, our dedicated support team is readily available to assist you, ensuring a smooth user experience.

Show less

Youtube/vimeo support

Popup widget

Modern faq pages

Video galleries

Customizable color theme

Multiple faqs

Install App

Atlasmic Live Chat & Helpdesk

$99 / Month

2 Reviews

Claim Offer

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.

Show less

Quick setup

Order tracking

Analytics

Live chat

Contact form

Inbound marketing

Install App

Zenor AI Assistant

$20-$200 / Month

1 Reviews

Claim Offer

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.

Show less

Seamless integration

Personalized recommendations

Order tracking

Intelligent automation

Scalable service

Instant responses

Install App

SmartBot: Leading AI Chatbot

$30-$300 / Month

7.9

361 Reviews

Claim Offer

AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

Show less

Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

Install App

Refly

$49-$249 / Month

Claim Offer

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

Show less

Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

Install App

ReadyBotOne 1‑Click AI Chatbot

$5.99-$24.99 / Month

Claim Offer

AI chatbot for 24/7 support, reducing costs and boosting sales Show more

Ready Bot One: 1‑Click Chatbot is a powerful tool designed for Shopify merchants looking to enhance their customer service while reducing operational costs. This AI-driven chatbot provides round-the-clock support, instantly and accurately responding to customer inquiries. By offering features such as real-time order tracking, automated product recommendations, and managing cancellations and returns, it streamlines everyday operations, leaving your team free to tackle more complex tasks. Ready Bot One integrates seamlessly with platforms like Klaviyo, Gorgias, Zendesk, and Helpscout, ensuring a smooth workflow. It can also transfer interactions to human agents when necessary, maintaining a seamless customer experience. The app includes an analytics dashboard that offers insights into customer interactions, enabling merchants to continuously improve their service. With its capability to deliver faster responses, Ready Bot One significantly boosts customer satisfaction and augments sales efforts.

Show less

Product recommendations

Order tracking

Analytics dashboard

24/7 support

Instant answers

Cancel/return automation

Install App

Maisie AI Chatbots & Live Chat

$29-$109 / Month

8

8 Reviews

Claim Offer

Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

Show less

Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

Install App

tolk.ai | Chatbot intelligent

Claim Offer

Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.

Show less

24/7 support

Instant response

Any channel

Install App

Miduoke

Claim Offer

All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.

Show less

Cross-channel tracking

Automatic translation

Historical records

Ai customer service

Crm management

Dialogue distribution

Install App

DiscountX: Stack Combine Popup

$4.49-$7.99 / Month

8.2

3 Reviews

Claim Offer

Apply and stack your discount codes in cart drawer and popup! Show more

DiscountX: Stack Combine Popup is an innovative app designed to enhance sales and customer satisfaction by allowing users to apply and combine multiple discount codes directly within their shopping cart. This feature empowers users to enter various codes, automatically summing the discount amounts without needing to proceed to checkout, streamlining the shopping experience. The app is highly customizable to meet diverse seller needs, offering features like restriction settings, exclusion options, detailed statistics, and pop-up notifications. Its user-friendly interface supports multiple languages and allows custom CSS and JS adjustments, ensuring seamless integration with existing platforms. Notably, DiscountX prioritizes user privacy by not storing any personal data, making it a secure choice for retailers aiming to boost conversion rates and customer loyalty. With these robust tools, sellers can effectively manage promotions and deliver an exceptional shopping experience tailored to their business goals.

Show less

Discount popup

Cart drawer

Apply discounts

Stack codes

Sum discounts

Install App

Retain AI: Winback emails

8.2

15 Reviews

Claim Offer

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.

Show less

Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

Install App

WebBoar AI Smartbot

$19.95 / Month

8.2

4 Reviews

Claim Offer

Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

Show less

Real-time communication

Event scheduling

Personalized suggestions

Instant order statuses

Tracking urls

Always-on faq

Install App

Order Tracking & Chatbot

Claim Offer

Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

Show less

Real-time order tracking

Chat widget integration

Return requests handling

Dispute management

Install App

Synibox for Customer Services

Claim Offer

"Streamline customer support with real-time data and multi-language services." Show more

Synibox for Customer Services is a cutting-edge application designed to transform your customer support operations with seamless integration to your support email and Shopify store. By leveraging real-time data from product sheets, ongoing promotions, and customer order information, Synibox delivers precise and pertinent responses to inquiries. It enhances customer service by automatically tracking parcels through major carriers like DHL and UPS, reducing the need for manual intervention. With the ability to automate up to 90% of email responses, Synibox processes up to 180 queries per hour efficiently and operates around the clock, ensuring your business is always responsive. Furthermore, it supports communication in over 10 languages, catering to a global client base effortlessly. Stay tuned for upcoming features such as Synibox Live Chat and social media interaction management, which promise to expand its capabilities even further.

Show less

Multi-language support

Email automation

Parcel tracking

Real-time data

24/7 operation

Direct store connection

Install App

HelpWave AI

$70 / Month

8.2

6 Reviews

Claim Offer

Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.

Show less

Product recommendations

Brand enhancement

Live chat interaction

Personalized sales pitch

Instant faq response

Detailed interaction stats

Install App

Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

Show less

Real-time messaging

Ai chatbot integration

Customer behavior tracking

Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 79 Apps

HeiChat: ChatGPT Sales Chatbot

Nod Chat: Personalized AI Bot

11za ‑ WABA API

Qpien ‑ Helpdesk & Live Chat

WDT FAQs and | Help Center

Atlasmic Live Chat & Helpdesk

Zenor AI Assistant

SmartBot: Leading AI Chatbot

Refly

ReadyBotOne 1‑Click AI Chatbot

Maisie AI Chatbots & Live Chat

tolk.ai | Chatbot intelligent

Miduoke

DiscountX: Stack Combine Popup

Retain AI: Winback emails

WebBoar AI Smartbot

Order Tracking & Chatbot

Synibox for Customer Services

HelpWave AI

Kedra Live Chat & AI Chatbot