Shopify Customer service apps 2025

Koda Chat ‑ AI Chatbot

$30-$90 / Month

8.2

1 Reviews

AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly. Show more

Koda Chat ‑ AI Shop Assistant revolutionizes customer service for Shopify store owners, providing an efficient and automated solution to handle inquiries. This AI-driven chatbot is capable of managing common questions, tracking orders, and making personalized product recommendations, eliminating the need for a large customer support team. By learning a store's products and policies, it delivers instant assistance and ensures customer engagement around the clock, allowing merchants to focus on other aspects of their business growth. Powered by ChatGPT, Koda Chat offers human-like interactions and accurate responses, enhancing the shopping experience. Its seamless integration with Shopify ensures that it works flawlessly with product catalogs and store pages. Additionally, the AI assistant supports multiple languages through real-time translation, making it an invaluable tool for global sales.

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Seamless integration

Product recommendations

Ai-powered chatbot

Order tracking

Multi-language translation

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dixa

$109-$215 / Month

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Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.

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Workflow automation

Shopify integration

Omnichannel support

Ai automation

Unified agent workspace

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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ProspectConnect

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Seamless integration,intuitive management with ProspectConnect Show more

ProspectConnect is a dynamic app tailored for businesses of any scale, focusing on seamless software integration to streamline operations. It's designed to efficiently manage prospects and customers while on-the-go, providing effortless access to leads, data, and appointments from any location. The app's strength lies in its capability to integrate with a wide range of popular applications such as CRM systems, email marketing tools, and social media platforms. This integration facilitates optimised workflows, enhanced connectivity, and swift adaptability to business needs. Users benefit from features like omnichannel support for tracking conversations and improving lead efficiency, as well as tools to automate workflows, manage sales, and analyze detailed reports. Additionally, ProspectConnect supports the automation of marketing campaigns, customer service tasks, and Shopify product management, enhancing order automation and communication. With workflow triggers for various order stages, it ensures businesses maintain smooth operations and responsiveness.

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Workflow automation

Seamless integration

Marketing automation

Sales tracking

Order automation

Report analysis

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LEEEP（リープ）‑ インスタグラム投稿や動画を簡単掲載

$2000-$9600 / Month

8.2

6 Reviews

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Instagram feed makes for a special buying experience. Show more

LEEEP ‑ Instagram feed & video is a versatile application designed to effortlessly enhance your website's content and user experience. With its no-code interface, users can seamlessly integrate a variety of content, including Instagram posts, videos, and staff updates, directly onto their site. This tool enables users to elevate their site's allure, thus potentially boosting conversion rates (CVR) and driving increased sales. LEEEP allows the easy collection and posting of Instagram content, ensuring your site continually features fresh and engaging media. The app also optimizes video content for smooth performance, ensuring that your site remains fast and responsive. Furthermore, the application supports store staff by streamlining web-based customer service, ultimately leading to more efficient interactions. Detailed analytics on sales via content provide valuable insights, helping businesses refine their strategies for greater success.

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Post instagram content

Easy video posting

Customer experience enhancement

Detailed sales analysis

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AskDolphin: Live Chat & AI

$19-$319 / Month

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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

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Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

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Sherpa

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Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.

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Personalized interactions

24/7 availability

Dispute reduction

Instant support

Accurate answers

Store data integration

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

3 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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tolk.ai | Chatbot intelligent

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Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.

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24/7 support

Instant response

Any channel

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Gladly: AI‑Powered CX Platform

$180-$210 / Month

7.9

26 Reviews

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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.

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Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

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chatbee

$19.99-$59.99 / Month

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Smart Chat for Retail Engage Customers with Brand Expertise Show more

Chatbee is a groundbreaking app designed to transform your customer service experience without the hassle of complex setups. Simply install it, and it's ready to go, melding effortlessly into your existing systems. This app excels at handling customer inquiries related to orders, returns, and shipping with unmatched efficiency, ensuring each interaction is informed and accurate. By integrating seamlessly with your store, Chatbee offers precise, personalized responses that reflect your brand's unique voice and insights. Its innovative auto-learning feature keeps the bot updated with your latest product FAQs, ensuring your customers always receive current information. Enhance customer satisfaction with Chatbee's ability to conduct brand-specific dialogues that authentically represent your brand tone and values. Embrace the future of customer support with Chatbee's zero-effort, yet highly effective, service solution.

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Zero-effort setup

Order insight chatbot

Auto-learn product faq

Brand-specific dialogues

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Integración Adereso

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Convierte a tus agentes de soporte en vendedores Show more

Integración Adereso es una innovadora aplicación diseñada para optimizar la experiencia de atención al cliente en tiendas Shopify. Al vincular tu cuenta de Adereso, esta herramienta permite a las empresas conectar sus canales de comunicación, como WhatsApp y correo electrónico, directamente con su tienda en línea. Esto facilita una atención más rápida y personalizada para los clientes, ya que proporciona a los agentes de servicio al cliente la información necesaria para ofrecer un soporte eficaz. Los agentes pueden transformarse en vendedores al tener acceso inmediato al contexto del cliente, incluyendo el total de pedidos y el monto total. Esta integración mejora significativamente la eficiencia del servicio al cliente, promoviendo una mayor satisfacción y lealtad del cliente. Además, ayuda a los equipos de atención a maximizar las oportunidades de ventas mediante interacciones informadas y relevantes.

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Order history

Customer insights

Multichannel integration

Personalized support

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Verify

$10-$150 / Month

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AI chatbot automates customer service, manages orders, and answers FAQs. Show more

Verify es una innovadora aplicación que incorpora un chatbot con inteligencia artificial para optimizar la atención al cliente. Diseñada para responder automáticamente a preguntas frecuentes en tiempo real, mejora significativamente la eficiencia en la gestión de consultas y pedidos. Los comerciantes pueden mostrar información actualizada de productos, como stock y precios, directamente en el chat, brindando una experiencia fluida y rápida a sus clientes. Además, la aplicación permite gestionar pedidos y resolver dudas sin salir del entorno del chat, ahorrando tiempo tanto a los comerciantes como a los clientes. Con Verify, las empresas pueden concentrarse en otras áreas críticas mientras aseguran una interacción de calidad y accesible para sus usuarios. Esta herramienta resulta esencial para quienes buscan mejorar el servicio al cliente y aumentar la satisfacción de su audiencia.

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Order management

Instant faq responses

Ai chatbot automation

Real-time product display

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Synibox for Customer Services

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"Streamline customer support with real-time data and multi-language services." Show more

Synibox for Customer Services is a cutting-edge application designed to transform your customer support operations with seamless integration to your support email and Shopify store. By leveraging real-time data from product sheets, ongoing promotions, and customer order information, Synibox delivers precise and pertinent responses to inquiries. It enhances customer service by automatically tracking parcels through major carriers like DHL and UPS, reducing the need for manual intervention. With the ability to automate up to 90% of email responses, Synibox processes up to 180 queries per hour efficiently and operates around the clock, ensuring your business is always responsive. Furthermore, it supports communication in over 10 languages, catering to a global client base effortlessly. Stay tuned for upcoming features such as Synibox Live Chat and social media interaction management, which promise to expand its capabilities even further.

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Multi-language support

Email automation

Parcel tracking

Real-time data

24/7 operation

Direct store connection

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24/7 AI Phone Customer Support

$39-$99 / Month

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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.

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Ai-powered responses

Shipment tracking

Order status updates

Faq handling

24/7 phone service

Custom phone number

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SupportGPT - Email Support AI

AI-Powered Email Support for E-commerce Success Show more

SupportGPT - Email Support AI is an innovative app designed to enhance your customer service experience by seamlessly managing all incoming queries. Once integrated with your store, it leverages the power of GPT-4o to categorize and enable automated responses, effectively streamlining your workflow. Users can effortlessly review and send responses, with the added ability to customize them to align with their brand's voice and address a range of issues such as shipping, refunds, product details, and promotions. This tool not only improves response time but also boosts customer satisfaction by reducing workload and minimizing employee expenses. SupportGPT empowers you to prioritize impactful tickets, ensuring critical queries are addressed swiftly. Experience a significant enhancement in efficiency and customer interactions with this AI-driven solution.

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Automated responses

Reduced workload

Categorized tickets

Customizable replies

Improved response time

Aurum: WhatsApp Chat Connect

$1 / Month

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Easily integrate WhatsApp for direct customer chat on Shopify. Show more

Aurum: WhatsApp Chat Connect is a user-friendly app designed to enhance customer interaction on your Shopify store. By seamlessly integrating a WhatsApp button, it allows merchants to engage directly with their customers, providing a personal touch to customer service. The app stands out for its simplicity, requiring no coding skills, making it accessible for anyone to set up in just a few clicks. Ideal for businesses looking to strengthen customer relationships, Aurum: WhatsApp Chat Connect ensures that you can easily address inquiries, resolve issues, and foster a more responsive shopping experience. Enhance your store's communication capabilities and provide exceptional service with minimal effort.

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No coding required

Whatsapp integration

Direct customer chat

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Text Global

$24.95-$119.95 / Month

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Direct messaging made easy Show more

Text Global is a powerful app designed for UK-based online retailers looking to boost their sales and enhance customer service through automated SMS campaigns. By integrating seamlessly with Shopify, it allows businesses to effortlessly synchronize customer data, eliminating time-consuming manual processes. Retailers can create automated SMS triggers for various scenarios, such as order confirmations, fulfillment notifications, abandoned checkout reminders, and new customer welcomes, all contributing to stronger customer relationships. The app also offers a multi-channel Enterprise Platform for executing ad hoc bulk marketing campaigns, ensuring flexibility and scalability. Text Global is committed to simplifying marketing and service efforts, enabling businesses to focus on growth. Whether the goal is to increase sales or improve customer engagement, Text Global offers the tools to make it happen efficiently.

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Bulk marketing campaigns

Order confirmation updates

Automated sms triggers

Shopify data sync

Order fulfillment alerts

Checkout abandonment alerts

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Retain AI: Winback emails

8.2

14 Reviews

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Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.

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Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

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Zendesk

$55-$150 / Month

(3/5)

90 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 78 Apps

Koda Chat ‑ AI Chatbot

dixa

WildGoose Live Chat

ProspectConnect

LEEEP（リープ）‑ インスタグラム投稿や動画を簡単掲載

AskDolphin: Live Chat & AI

Sherpa

Talkvisor AI Chatbot Live Chat

tolk.ai | Chatbot intelligent

Gladly: AI‑Powered CX Platform

chatbee

Integración Adereso

Verify

Synibox for Customer Services

24/7 AI Phone Customer Support

SupportGPT - Email Support AI

Aurum: WhatsApp Chat Connect

Text Global

Retain AI: Winback emails

Zendesk