Shopify Customer service apps 2025

Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

Cusbo ‑ Helpdesk & Live Chat

$12-$500 / Month

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Manage all communications in one place and drive sales Show more

Cusbo - Helpdesk & Live Chat is a powerful tool designed to enhance business growth through outstanding customer relationships and exceptional support service. By consolidating all communication channels into a single interface, Cusbo allows for seamless interaction with clients via their preferred platforms, ensuring that customer engagement is personalized and effective. The app leverages automation to optimize communication processes, helping businesses work smarter by reducing manual tasks. With features like scheduled messages, businesses can easily send targeted, personalized messages to improve engagement and drive revenue. Cusbo enables proactive problem-solving and sales through live chat, allowing agents to preview carts, check order histories, and recommend products in real-time. Additionally, it integrates chats from various social media platforms, messengers, and live chat into one convenient location, streamlining communication management. Utilizing marketing tools within the app can further boost sales and convert valuable visitors into loyal customers.

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Social media integration

Product recommendations

Live chat

Order history

Boost sales

Cart preview

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Onepilot

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Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.

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24/7 support

Order details retrieval

Ticket processing integration

Unified ticket center

Access knowledge bases

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Booster: Instant Chat Button

9.1

3 Reviews

Instant WhatsApp connection for seamless customer service and boosted sales. Show more

TechyBooster: WhatsApp Chat is designed to revolutionize your customer service experience by facilitating instant communication between you and your customers. This app integrates seamlessly with your store, adding a customizable WhatsApp chat button that enables direct interaction. Customers can simply click the button to be redirected to WhatsApp, ensuring they connect with your service team without any hassle. The app supports full customization, allowing you to design the chat button to align perfectly with your store's branding. Additionally, it is both mobile and desktop responsive, guaranteeing flawless operation across all devices. By providing enhanced customer support, TechyBooster helps improve customer satisfaction and potentially boosts sales. Moreover, with analytics tracking, you can monitor button clicks and assess the performance of your customer engagement strategies.

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Analytics tracking

Enhanced customer support

Instant whatsapp chat

Full customization

Mobile & desktop responsive

Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

QuickChat: WhatsApp Button

(2/5)

1 Reviews

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Connect directly with customers on WhatsApp. Show more

QuickChat: WhatsApp Button is a seamless app designed to revolutionize your customer service experience. By integrating a WhatsApp Chat Button into your store, you can connect with customers on WhatsApp instantly, eliminating the delays of traditional communication methods like email. The app facilitates real-time interactions, allowing you to provide prompt support, address queries, and expedite deal closures. Its setup is quick and hassle-free, ensuring you can focus on engaging with your customers without worrying about complicated installations. The app boasts a neat and simple design that blends effortlessly with all major website themes, maintaining your site's aesthetic appeal while enhancing functionality. With QuickChat, you can streamline communication and elevate customer satisfaction to new heights.

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Quick setup

Real-time support

Simple design

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Verify

$25-$150 / Month

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AI chatbot automates customer service, manages orders, and answers FAQs. Show more

Verify es una innovadora aplicación que incorpora un chatbot con inteligencia artificial para optimizar la atención al cliente. Diseñada para responder automáticamente a preguntas frecuentes en tiempo real, mejora significativamente la eficiencia en la gestión de consultas y pedidos. Los comerciantes pueden mostrar información actualizada de productos, como stock y precios, directamente en el chat, brindando una experiencia fluida y rápida a sus clientes. Además, la aplicación permite gestionar pedidos y resolver dudas sin salir del entorno del chat, ahorrando tiempo tanto a los comerciantes como a los clientes. Con Verify, las empresas pueden concentrarse en otras áreas críticas mientras aseguran una interacción de calidad y accesible para sus usuarios. Esta herramienta resulta esencial para quienes buscan mejorar el servicio al cliente y aumentar la satisfacción de su audiencia.

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Order management

Instant faq responses

Ai chatbot automation

Real-time product display

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

(1/5)

1 Reviews

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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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Aero Form Builder

$4.99 / Month

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Build contact form to collect leads, improve customer service Show more

Aero Contact Form Builder is a user-friendly application that allows you to create custom forms effortlessly using a no-code form builder interface. This powerful tool enables you to design and implement contact forms in just minutes, making it easier to compile contact lists and enhance customer service. With automated communication features, you can receive instant alerts for new submissions, ensuring you never miss an opportunity to engage with your audience. The app provides efficient management of form submissions and allows you to add custom fields, catering to all your specific form-building needs. Aero Contact Form Builder supports various essential form elements, including checkboxes and radio buttons, offering flexibility and functionality. Additionally, it provides instant submission error or success messages, improving user experience and encouraging trust. Whether displayed on a contact page or embedded elsewhere, Aero Contact Form Builder streamlines the process of gathering and managing customer information effectively.

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Custom fields

Instant alerts

No-code form builder

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HelpIQ‑AI Customer Support

$21-$61 / Month

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

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OnChat

8.2

1 Reviews

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Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.

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Automated responses

24/7 availability

Improved efficiency

Human-like conversations

Easy chatbot creation

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Miduoke

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All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.

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Cross-channel tracking

Automatic translation

Historical records

Ai customer service

Crm management

Dialogue distribution

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HelpWave AI

$60 / Month

8.2

5 Reviews

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Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.

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Product recommendations

Brand enhancement

Live chat interaction

Personalized sales pitch

Instant faq response

Detailed interaction stats

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WDT FAQs and | Help Center

$2.99 / Month

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Beautiful FAQ page, support page & product FAQs and more.. Show more

The WDT FAQs & Help Center app is a dynamic tool designed to enhance your store's online presence with modern FAQ pages and engaging video galleries. Tailored from a user-first perspective, this app allows for easy management and customization of colors and themes, aligning seamlessly with your store's brand and style. It supports both YouTube and Vimeo for video galleries, ensuring versatility in your multimedia displays. The app also accommodates multiple FAQs and video galleries on a single page, offering a comprehensive solution for content organization. Additionally, it features a Customer Service Popup Widget that elevates customer support, making it more accessible and efficient. Should you encounter any setup challenges, our dedicated support team is readily available to assist you, ensuring a smooth user experience.

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Youtube/vimeo support

Popup widget

Modern faq pages

Video galleries

Customizable color theme

Multiple faqs

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Synibox for Customer Services

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"Streamline customer support with real-time data and multi-language services." Show more

Synibox for Customer Services is a cutting-edge application designed to transform your customer support operations with seamless integration to your support email and Shopify store. By leveraging real-time data from product sheets, ongoing promotions, and customer order information, Synibox delivers precise and pertinent responses to inquiries. It enhances customer service by automatically tracking parcels through major carriers like DHL and UPS, reducing the need for manual intervention. With the ability to automate up to 90% of email responses, Synibox processes up to 180 queries per hour efficiently and operates around the clock, ensuring your business is always responsive. Furthermore, it supports communication in over 10 languages, catering to a global client base effortlessly. Stay tuned for upcoming features such as Synibox Live Chat and social media interaction management, which promise to expand its capabilities even further.

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Multi-language support

Email automation

Parcel tracking

Real-time data

24/7 operation

Direct store connection

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Prime FAQ And Help Center

1 Reviews

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Prime FAQ & HelpCenter - Streamline Customer Support Show more

Prime FAQ And Help Center is an intuitive app designed to streamline customer service by providing a comprehensive support experience. This all-in-one tool seamlessly integrates FAQs, order tracking, and multiple contact options, including WhatsApp live chat and social channels, into a single, user-friendly widget. Businesses can enhance customer satisfaction by offering quick, automated responses to common queries, minimizing response times, and cutting down on customer service costs. In addition to improving efficiency, the app also contributes to enhancing store credibility and SEO ranking through its dedicated FAQ page. Installation is hassle-free, with a no-coding, one-click setup, allowing instant deployment. Users can utilize prebuilt FAQs or customize them, while the built-in contact form with Captcha ensures organized and secure customer inquiries. By choosing Prime FAQ And Help Center, you can fully upgrade your store’s customer support infrastructure and elevate the overall shopping experience.

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Order tracking

Prebuilt faqs

Contact form

Whatsapp chat

Social channels

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Aurum: WhatsApp Chat Connect

$1 / Month

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Easily integrate WhatsApp for direct customer chat on Shopify. Show more

Aurum: WhatsApp Chat Connect is a user-friendly app designed to enhance customer interaction on your Shopify store. By seamlessly integrating a WhatsApp button, it allows merchants to engage directly with their customers, providing a personal touch to customer service. The app stands out for its simplicity, requiring no coding skills, making it accessible for anyone to set up in just a few clicks. Ideal for businesses looking to strengthen customer relationships, Aurum: WhatsApp Chat Connect ensures that you can easily address inquiries, resolve issues, and foster a more responsive shopping experience. Enhance your store's communication capabilities and provide exceptional service with minimal effort.

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No coding required

Whatsapp integration

Direct customer chat

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Brandwise: AI Customer Service

$49-$269 / Month

8.2

1 Reviews

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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.

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In-depth analytics

Automatic ticket resolution

Unified inbox management

Ai comment moderation

Order and shipping access

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Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 79 Apps

Kedra Live Chat & AI Chatbot

Cusbo ‑ Helpdesk & Live Chat

Onepilot

Booster: Instant Chat Button

Skyla ChatGPT Customer Service

QuickChat: WhatsApp Button

Verify

Instadesk‑Live Chat&AI Chatbot

Chative ‑ Live chat & Chatbot

Aero Form Builder

HelpIQ‑AI Customer Support

OnChat

Miduoke

HelpWave AI

WDT FAQs and | Help Center

Synibox for Customer Services

Prime FAQ And Help Center

Aurum: WhatsApp Chat Connect

ARCS Support Ticketing System

Brandwise: AI Customer Service