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TomBot logo

TomBot

Develop by Shopify

$49-$199

/ Month
Free plan available 30 Days Free Trial

Meet TomBot, Your New Best Bud

Answer questions
Instant communication
Avoid abandoned carts
Capture buyer intent
Claim Offer
Install App

About TomBot

Launched Aug 11, 2020

Categories

Chat Workflow automation

Built by Shopify

Address

325 Front Street West, 4th Floor Lazer Office, Toronto, ON, M5V2Y1, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

# How it works TomBot is an easy-to-use smart bot assistant designed for e-commerce web shops. Using TomBot you can instantly answer questions, provide customer service, capture buyer intent, and avoid abandoned carts. TomBot's value-add to the customer is paramount to building state-of-the-art shopping experiences for online consumers today. The main benefits of TomBot are: 1. Instant communications with your brand 2. Address problems and answer questions in a snap 3. Give customers an...

# How it works TomBot is an easy-to-use smart bot assistant designed for e-commerce web shops. Using TomBot you can instantly answer questions, provide customer service, capture buyer intent, and avoid abandoned carts. TomBot's value-add to the customer is paramount to building state-of-the-art shopping experiences for online consumers today. The main benefits of TomBot are: 1. Instant communications with your brand 2. Address problems and answer questions in a snap 3. Give customers an... more

Pros

  • Instant communication with the brand
  • Efficiently addresses problems and answers questions
  • Helps capture buyer intent
  • Reduces abandoned carts
  • Adds value to customers by enhancing the shopping experience
  • Easy to use for e-commerce web shops

Cons

  • Potential for miscommunication or error in responses
  • Dependant on integration with e-commerce platforms
  • May require some initial setup and configuration
  • Limited to predefined responses and cannot handle complex inquiries
  • Concerns over privacy and data security of customer interactions
  • Possible technical issues or bugs that need constant updates

Key Features

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