6.7
POWR: Customer Support Request logo

POWR: Customer Support Request

Develop by POWR.io
  • Built for Shopify
  • Free App

    Simplify your customer support & customer service inquiries

    Conditional logic
    Centralized dashboard
    Crm integration
    Instant alerts
    Custom auto-responder
    Advanced controls
    3 Reviews
    6.7

    About POWR: Customer Support Request

    Launched Jul 14, 2014

    Categories

    Built by POWR.io

    Email :

    [email protected]

    Address

    44 Tehama Street, San Francisco, CA, 94105, US

    Website Privacy policy Tutorial FAQ Document
    BON: Loyalty Rewards Referrals logo
    (1,488 Reviews)
    $25-$349 / Month
    • Free Plan Available
    • Verified
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Description

    Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

    Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. more
    • Set up instant submission alerts and custom auto-responder emails
    • Centralize all support requests in a dedicated dashboard
    • Use conditional logic to segment customers appropriately
    • Set up advanced submission controls to customize support request flow
    • Connect to Zendesk, Salesforce, or other CRM/helpdesk software

    Pros

    • Simplifies customer support and service inquiries
    • Cost-effective compared to traditional helpdesk software
    • Ease of use and setup, no need for complex CRM systems
    • Integration capabilities with Zendesk, Salesforce, and other CRM/helpdesk software
    • Allows instant submission alerts and custom auto-responder emails
    • Centralizes all support requests in a dedicated dashboard
    • Conditional logic to segment customers appropriately
    • Advanced submission controls to customize support request flow

    Cons

    • Limited advanced features compared to full-scale helpdesk software
    • Potential dependency on third-party integrations for some functionality
    • May not be sufficient for larger organizations with high volume of support requests
    • Relies on the robustness and reliability of integrations with other software

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