7.1
POWR: Customer Support Request logo

POWR: Customer Support Request

Develop by POWR.io

$9.99-$89.99

/ Month

Simplify your customer support & customer service inquiries

Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
3 Reviews
7.1

About POWR: Customer Support Request

Launched Jul 13, 2014

Categories

Built by POWR.io

Email :

[email protected]

Address

44 Tehama Street, San Francisco, CA, 94105, US

Website Privacy policy Tutorial FAQ Document
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Description

Simplify how you handle your customer support requests. Easier and quicker customer service is here.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. more
  • Set up instant submission alerts and custom auto-responder emails
  • Centralize all support requests in a dedicated dashboard
  • Use conditional logic to segment customers appropriately
  • Set up advanced submission controls to customize support request flow
  • Connect to Zendesk, Salesforce, or other CRM/helpdesk software

Pros

  • Simplifies customer support and service inquiries
  • Cost-effective compared to traditional helpdesk software
  • Ease of use and setup, no need for complex CRM systems
  • Integration capabilities with Zendesk, Salesforce, and other CRM/helpdesk software
  • Allows instant submission alerts and custom auto-responder emails
  • Centralizes all support requests in a dedicated dashboard
  • Conditional logic to segment customers appropriately
  • Advanced submission controls to customize support request flow

Cons

  • Limited advanced features compared to full-scale helpdesk software
  • Potential dependency on third-party integrations for some functionality
  • May not be sufficient for larger organizations with high volume of support requests
  • Relies on the robustness and reliability of integrations with other software

Rating and Reviews

The Diy Gang Store

Nov 13, 2016  on Shopify

Alternative to the big name players - not fantastic but not bad

Becky Winston

Jul 28, 2015  on Shopify

Good program gives a lot of great options to chose from and easy to use

Carp Universe

Apr 26, 2015  on Shopify

Really good piece of kit. Looks really professional would recommend it to anyone

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