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POWR: Customer Support Request logo

POWR: Customer Support Request

Develop by POWR.io

$9.99-$89.99

/ Month
Free plan available

Simplify your customer support & customer service inquiries

Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls

About POWR: Customer Support Request

Launched Jul 13, 2014

Categories

Built by POWR.io

Email :

[email protected]

Address

44 Tehama Street, San Francisco, CA, 94105, US

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Description

Simplify how you handle your customer support requests. Easier and quicker customer service is here.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. more
  • Set up instant submission alerts and custom auto-responder emails
  • Centralize all support requests in a dedicated dashboard
  • Use conditional logic to segment customers appropriately
  • Set up advanced submission controls to customize support request flow
  • Connect to Zendesk, Salesforce, or other CRM/helpdesk software

Pros

  • Simplifies customer support and service inquiries
  • Cost-effective compared to traditional helpdesk software
  • Ease of use and setup, no need for complex CRM systems
  • Integration capabilities with Zendesk, Salesforce, and other CRM/helpdesk software
  • Allows instant submission alerts and custom auto-responder emails
  • Centralizes all support requests in a dedicated dashboard
  • Conditional logic to segment customers appropriately
  • Advanced submission controls to customize support request flow

Cons

  • Limited advanced features compared to full-scale helpdesk software
  • Potential dependency on third-party integrations for some functionality
  • May not be sufficient for larger organizations with high volume of support requests
  • Relies on the robustness and reliability of integrations with other software

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