Kedra Live Chat & AI Chatbot

Develop by Shopify

$9.99-$39.99

/ Month

Free plan available

Verified

Build premium customer experience with AI-Driven Live Chat

Real-time messaging

Ai chatbot integration

Customer behavior tracking

About Kedra Live Chat & AI Chatbot

Launched Apr 01, 2024

Built by Shopify

Address

Aranem Tech Solutions LLC-FZ, Meydan Grandstand, 6th floor Meydan Road, Nad Al Sheba, Dubai, DU, 9305, AE

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Provide outstanding customer service with Kedra Live Chat & AI Chatbot

Kedra Chat seamlessly adds a live chat and AI chatbot widget to your store. Respond to customer inquiries directly within your Shopify admin panel, and customize the widget's appearance to perfectly match your brand. Gain valuable insights through chat analytics, including customer location and device type. The AI bot can recommend products and guide customers through your store, boosting sales and improving customer satisfaction. Kedra Chat empowers you to deliver exceptional customer service.

Live Chat & AI Bot functionalities
Get analytics about your customers
Design chat widget to fit your brand with widget customizer
Multi-language AI Bot replies
Various Contact us methods (WhatsApp, Messenger, Instagram, Email, Phone call)

Pros

Seamlessly adds a live chat and AI chatbot widget to your Shopify store
Allows responses to customer inquiries directly within the Shopify admin panel
Customization of widget appearance to perfectly match your brand
Provides valuable insights through chat analytics, including customer location and device type
AI bot recommends products and guides customers through the store, boosting sales
Improves customer satisfaction
Multi-language AI bot replies enhance accessibility
Various contact methods (WhatsApp, Messenger, Instagram, Email, Phone call) make it versatile

Cons

May require time to set up and customize the widget to fit brand appearance
Potential reliance on AI bot might lead to occasional inaccuracies in product recommendations
The real-time analytics and insights might require some learning curve for effective use
Integration with multiple contact methods could require additional configuration

Top Helpful Reviews

SELECTIFY

Apr 19, 2024 on Shopify

Kedra Chat's live chat feature likely helps you build stronger relationships with your customers by offering them immediate assistance and personalized support. Improves sales conversion. 5 stars

moda market

Apr 19, 2024 on Shopify

As a new Shopify user, I find this app very helpful. it saves a lot of my time answering messages. bestt app

Tech Store

Apr 17, 2024 on Shopify

Kedra Chat has streamlined our customer interactions and saved us valuable time. live chat feature has made it easy for us to engage with customers in real-time.

Modern Oasis

Apr 17, 2024 on Shopify

Customizing Kedra Chat's widget was easy, and it now looks like an integral part of our website. Widget customizer is handy!

elegance corner

Apr 16, 2024 on Shopify

Kedra Chat has been amazing for my online shop! It's super easy to use. And I love that I can see where my customers are from and what devices they're using.

tool tech

Apr 14, 2024 on Shopify

It's made my customer service better and boosted my sales. If you're a Shopify store owner, I highly recommend Kedra Chat!

Utensil Universe

Apr 14, 2024 on Shopify

The customization options for the widget ensure that it perfectly matches our brand. The chat analytics provide valuable insights into our customer base, helping us tailor our offerings better.

Visvol

Apr 13, 2024 on Shopify

This app is doing miracles to my shopify store. so happy with the widgets and valuable insights. so glad that i found this app. highly highly recommended. loving it!

Zen Beano

Apr 12, 2024 on Shopify

The widget looks great, and the AI bot's recommendations have definitely boosted my sales. Love it! kedra rocksss

Lip Lux