Shopify Real-time communication apps 2025

The Botmode‑Helping D2C Growth

$13-$58 / Month

9.1

3 Reviews

Boost D2C growth with WhatsApp automation and AI chatbots. Show more

The Botmode app is designed to boost the growth of direct-to-consumer (D2C) brands by leveraging the power of WhatsApp automation. This innovative tool enhances communication, providing a seamless customer experience by automating tasks such as order updates, shipping notifications, and promotional messages. With its AI-powered chatbots, The Botmode offers 24/7 customer support, helping businesses recover abandoned carts and increase conversion rates. The app integrates effortlessly with platforms like Shopify, reducing return-to-origin (RTO) and customer acquisition costs (CAC) while delivering personalized experiences. By streamlining processes and engaging customers in real-time, The Botmode helps brands improve efficiency and drive sales growth.

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Shipping notifications

Ai chatbots

Platform integration

24/7 support

Cart recovery

Whatsapp automation

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EcomZ: Waz Widget Whatsapp

$5-$12 / Month

9.1

1 Reviews

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Enhance customer engagement with a customizable WhatsApp chat button. Show more

EcomZ: Waz Widget enhances your online store by integrating a customizable WhatsApp chat button, allowing for real-time interaction with your customers. This tool is designed to improve customer service and boost sales, featuring both floating and embedded button options for seamless accessibility. It supports one phone number and lets you customize both the display message for the button and the default message customers send, ensuring clear and engaging communication. Setting it up is effortless, requiring no coding skills, making it ideal for users of all levels. The app is a perfect solution for store owners looking to streamline customer interaction and provide instant support on product pages. With EcomZ: Waz Widget, engage more effectively with your audience and create a more interactive shopping experience.

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Real-time customer chat

Customizable whatsapp button

Floating and embedded buttons

Editable messages

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Tawkster Live Chat

$30-$60 / Month

9.1

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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Quick Phone Call Button

$0.99 / Month

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Floating call button for instant customer contact and theme customization. Show more

Quick Phone Call Button is a user-friendly app designed to enhance customer communication by adding a floating call button to your store. This feature allows customers to contact you directly with ease, promoting real-time interactions and improving customer support accessibility, especially for mobile users. With its fully customizable design options, you can adjust the button's layout, color, text, and position to seamlessly blend with your store's theme. The app also offers engaging animations such as ringing, bounce, or pulse effects to capture attention. Boasting a hassle-free setup, Quick Phone Call Button requires no coding skills, enabling you to go live within minutes. It is fully responsive, ensuring compatibility across desktop, tablet, and mobile devices, thereby maximizing reach and convenience for your customers.

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Customizable design

Real-time communication

Simple setup

Floating call button

Attention animations

Theme matching

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WooDelivery Merchant

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Streamline Shopify deliveries with WooDelivery: Integration, optimization, and real-time tracking. Show more

WooDelivery Merchant is a cutting-edge app designed to optimize the delivery management and order fulfillment processes for businesses using Shopify. By seamlessly synchronizing new orders from your Shopify store with WooDelivery, the app automates job assignments to the nearest available drivers and optimizes delivery routes, ensuring efficient and timely service. With features like real-time communication, live tracking, and in-store pickup, businesses can ensure a smooth delivery experience for their customers. Additionally, the app offers capabilities like capturing proof of delivery, generating shipping labels, and managing customer invoices, all from a user-friendly interface. WooDelivery Merchant also enables businesses to collect valuable customer feedback post-delivery and provides access to more than 50 add-ons to further enhance operational efficiency. To make full use of the app, businesses need to obtain an API key from their courier.

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Real-time tracking

Proof of delivery

Route optimization

In-store pickup

Shipping label

Automated job assignment

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PlainChat: WhatsApp Chat

9.1

1 Reviews

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

InstaReturns by ShipDelight

9.1

3 Reviews

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Manage Returns, Replacement, and Customer Communication. Show more

InstaReturns by ShipDelight is a comprehensive return management system designed to streamline the return process for businesses and their customers. Tailored to meet specific brand needs, it covers a vast array of Indian pincodes, ensuring reliable return pickups often on the same working day. The app seamlessly integrates with Shopify, automatically handling replacement orders, which relieves the burden of manual intervention. Businesses can enhance customer satisfaction through real-time communication via SMS and WhatsApp, keeping customers informed throughout the return journey. InstaReturns offers a personalized brand experience with customizable return reasons, aligning closely with brand expectations. The focus on a quality check return pickup service ensures smooth and efficient handling of returned goods, making it an indispensable tool for businesses in India.

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Real-time communication

Brand customization

Easy returns

Replacement orders

Full india coverage

Return reason customization

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LUNA: Chat Button

9.1

4 Reviews

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Instant WhatsApp chat for customer queries, customizable and easy to setup. Show more

LUNA: WhatsApp Chat Button is an innovative tool designed to enhance customer interaction by connecting businesses with their clientele in real-time. It simplifies communication by redirecting customers to a WhatsApp chat with your business, facilitating quick responses to product inquiries or purchase hesitations. Businesses can easily tailor the button's design, greeting message, and visibility, ensuring it aligns seamlessly with their brand aesthetics and store hours. The button's implementation requires minimal setup time, making it a convenient addition to any digital storefront. By offering a direct line of communication, LUNA enhances the customer experience, ultimately driving engagement and potentially increasing conversion rates. Whether for immediate support or fostering ongoing customer relationships, LUNA provides an efficient, user-friendly gateway to your business via WhatsApp.

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Customizable appearance

Instant whatsapp chat

Customizable button appearance

Pre-filled messages

Direct customer communication

Real-time connection

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Clerk Chat

$15-$25 / Month

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Bi-Directional SMS to maximize customer engagement Show more

Clerk Chat is a cutting-edge app designed to transform your customer interactions by harnessing the power of SMS and WhatsApp. It addresses the growing need for personalized, real-time communication, making it easier than ever to connect with your customers. Whether it's providing efficient customer support, sending timely order updates, or executing targeted marketing promotions, Clerk Chat offers a seamless and convenient platform. The app facilitates two-way SMS communication, leaving behind the era of one-sided conversations and enhancing customer engagement. With its personalized SMS customer support, you can tailor interactions to better meet customer needs and build stronger relationships. Additionally, Clerk Chat empowers businesses to run successful marketing campaigns by reaching out to customers with specific, targeted messages. This comprehensive tool is essential for any business looking to elevate their customer communication strategy.

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Whatsapp integration

Marketing campaigns

Order updates

Personalized support

Two-way sms

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OnAir: 1‑Click Online Calls

$9-$49 / Month

3 Reviews

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OnAir lets customers call you instantly via a unique link Show more

OnAir: 1‑Click Online Calls revolutionizes customer interaction on your Shopify store by enabling real-time communication with ease. This tool allows you to create a unique OnAir link (e.g., onair.io/yourname or onair.io/yourcompany) that seamlessly integrates a widget on your store. Customers can instantly initiate audio or video calls by clicking the widget, without the need to download any extra software, thus streamlining the communication process. You can also extend the link's use to social media profiles and email signatures for broader connectivity. OnAir offers easy link creation for personal or team use and lets you toggle your availability with a simple online/offline status. Enhance customer service with slick queues that manage multiple callers smoothly, ensuring no visitor gets left behind. With features like an email badge, OnAir helps you indicate your availability effortlessly, consolidating customer communication into a simple, effective system.

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Seamless communication

Instant customer calls

Flexible availability

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GA: Facebook Messenger + AI

$4.99-$7.99 / Month

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Enhance customer interaction with customizable Facebook Messenger website integration. Show more

GA: Facebook Messenger is a powerful tool that integrates Facebook Messenger into your website, offering a seamless communication channel for visitors. The app features a customizable chat button, making it easy for visitors to initiate real-time conversations for inquiries, feedback, or assistance, ensuring that all visitors feel heard and supported. It capitalizes on the familiarity and trust built by Facebook Messenger, turning conversations into conversions efficiently. Users can even direct their queries to specific team members or departments for faster responses, enhancing customer service. The integration supports smooth transitions to Facebook Messenger with just one click, and it ensures compatibility with desktop, tablet, and mobile devices. Additionally, customization options allow you to match the chat interface with your brand's colors, welcome messages, and icons, thus maintaining a cohesive brand presence. By responding quickly and directly, you can build customer trust and facilitate meaningful interactions.

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Customizable appearance

Customizable chat button

Instant communication

Cross-device compatibility

One-click redirection

Visitor department selection

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WhatsApp King | צ'אט בעברית

8.2

2 Reviews

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Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.

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Easy integration

Quick responses

Integration with whatsapp

Customizable texts

Real-time support

Hebrew support

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Chatigy Forums

(3/5)

2 Reviews

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Person to Person Live Chat - make your site a community Show more

Chatigy Forums is an innovative chat engine designed to transform your website into a vibrant community hub. This powerful tool enables real-time interactions among your site visitors, fostering communication and engagement through a seamless integration of chat and forum functionalities. Visitors can easily ask questions, start discussions, contact customer service, and network by seeing who is online. They can also forge personal connections by making friends and creating private chats. As a site owner, Chatigy provides a unique opportunity to gain insights into user interactions and preferences, allowing you to enhance the user experience continually. With the integration of Chatigy Forums, your website not only becomes more interactive but also cultivates a sense of community among users.

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Ask questions

Start discussions

See who's online

Make friends

Create private chats

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Finn Chat

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Analyze competitors' promotions and reviews efficiently Show more

Finn Chat is an intuitive spy app designed to assist merchants in gaining a competitive edge by providing comprehensive insights into competitors' strategies. By analyzing promotions and customer reviews, Finn Chat enables businesses to make informed and swift decisions, allowing them to adjust strategies and optimize their offerings effectively. Whether you manage a small enterprise or a large e-commerce platform, this app streamlines competitor analysis, reducing the time and effort required while fostering positive business outcomes. Beyond competitor analysis, Finn Chat offers dynamic, real-time communication capabilities. Businesses can engage in effortless conversations across multiple languages. Additionally, Finn Chat can be customized to align with your brand's tone and style, ensuring a seamless integration into your customer interaction strategies.

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Multi-language support

Real-time conversations

Competitor insights

Promotion analysis

Review monitoring

Customizable chatbot

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VRon

Claim Offer

"Transform your Shopify store into an immersive virtual showroom effortlessly." Show more

VRon revolutionizes the way you showcase your Shopify store by transforming it into a captivating virtual showroom within minutes. With automatic product syncing, you can effortlessly display your offerings without the hassle of manual uploads. Customers can explore your virtual space seamlessly on VR, mobile, tablet, or desktop, ensuring accessibility for everyone. The real-time voice, video, and chat features foster direct connections with customers, creating an engaging and personalized shopping experience. Best of all, VRon integrates smoothly with your existing Shopify checkout process, so there's no disruption to your sales flow—just streamlined conversions. Whether your customers are tech-savvy VR enthusiasts or mobile surfers, VRon ensures a dynamic and versatile shopping journey.

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Real-time customer interaction

Auto-sync products

Immersive vr showroom

Multidevice access

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Qapla' | Labels & Tracking

1 Reviews

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Print labels, Track every carrier & Brand delivery experience Show more

Qapla' | Labels & Tracking is a dynamic app designed to streamline your shipping process, enabling you to print labels effortlessly in just three clicks or through an API, reducing order processing time to a mere 10 seconds. Simplify logistics with automated courier selection based on pre-assigned rules, ensuring seamless and efficient operations. Stay on top of your shipments and returns with a unified dashboard that consolidates updates from all your courier services. Enhance customer satisfaction by proactively addressing shipment issues before they arise and providing real-time tracking updates via email, SMS, and WhatsApp. Customize your communications by adding logos, promotional graphics, or widgets to your shipping notifications and tracking pages. Additionally, manage pickup points, and facilitate returns directly from the app, or empower customers with an automatic returns page. Synchronize with your Shopify store seamlessly, updating it instantly with tracking numbers and shipment information for a comprehensive solution to your e-commerce logistics needs.

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Real-time communication

Custom branding

Print labels

Track shipments

Unified dashboard

Issue resolution

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AskEase

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Dynamic Q&A for Products: Improve Sales and Trust Show more

AskEase is a powerful Shopify app designed to streamline customer interactions and enhance the shopping experience by allowing customers to ask questions directly on product pages through dynamic popup forms. This real-time communication feature builds customer confidence and significantly reduces returns while boosting conversion rates. Merchants have the flexibility to customize query forms and email settings, ensuring brand consistency and a personalized shopping experience. AskEase also maintains a comprehensive conversation history, which helps in fostering ongoing relationships and enhancing customer loyalty. Merchants can efficiently manage and respond to customer queries directly from the Shopify admin, making it a seamless process. Automatic email responses and access to past conversation history are provided to customers, ensuring transparency and engagement. Overall, AskEase not only elevates customer service but also promotes a more interactive and satisfactory shopping journey on Shopify.

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Boost conversion rates

Real-time interaction

Dynamic q&a

Customizable query form

Email response automation

Maintain conversation history

Install App

JivoChat Live Chat

$19 / Month

(4.6/5)

67 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

Add to Site

WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Shopify Real-time communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 18 Apps

The Botmode‑Helping D2C Growth

EcomZ: Waz Widget Whatsapp

Tawkster Live Chat

Quick Phone Call Button

WooDelivery Merchant

PlainChat: WhatsApp Chat

Kedra Live Chat & AI Chatbot

InstaReturns by ShipDelight

LUNA: Chat Button

Clerk Chat

OnAir: 1‑Click Online Calls

GA: Facebook Messenger + AI

WhatsApp King | צ'אט בעברית

Chatigy Forums

Finn Chat

VRon

Qapla' | Labels & Tracking

AskEase

JivoChat Live Chat

WildGoose Live Chat