Qapla' | Labels & Tracking

Develop by Shopify

Free plan available

Print labels, Track every carrier & Brand delivery experience

Real-time communication

Custom branding

Print labels

Track shipments

Unified dashboard

Issue resolution

Pickup points

Automate couriers

Manage returns

About Qapla' | Labels & Tracking

Launched Nov 15, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Print labels, track shipments and returns of all your couriers in few clicks.

- Print labels in just 3 clicks or via API: spend only 10’’ per order - Automate the courier’s choice of the courier by a pre-assignment rule - Check all your couriers’ shipments and returns - Manage Pickup Points - Solve shipments problems before the customer calls you - Send real-time communication about tracking to your customers via email, SMS and WhatsApp - Add your logo, graphics, promo, widget and other tools into emails about deliveries and tracking page

Create your shipments with your couriers
Update your Shopify store with your shipment tracking number and info
Check all your couriers shipments updates on a unique panel
Send personalized transactional communications with links to your tracking page
Create returns from the panel or provide a automatic returns page to customers

Pros

Quick and easy label printing in just 3 clicks or via API, saving time per order
Automated courier selection based on pre-set rules simplifies logistics
Centralized dashboard to check all shipments and returns across multiple couriers
Efficient management of pickup points enhances convenience for customers
Proactive shipment problem-solving minimizes customer inquiries
Real-time tracking communication via email, SMS, and WhatsApp keeps customers informed
Customization options for brand integration in tracking communications (eg, adding logos, graphics, and promotions)
Direct integration with Shopify for real-time updates with tracking numbers
One-panel access for all courier shipment updates streamlines tracking processes
Options to create returns easily or provide an automatic returns page for customers

Cons

Potential learning curve for users new to logistics management apps
Limited information on integration capabilities with platforms other than Shopify
Reliance on internet connectivity for real-time updates and communications could be a limitation in areas with poor connectivity
Possibility of inconsistency in carrier data synchronization across different courier services