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9.1
PlainChat: WhatsApp Chat logo

PlainChat: WhatsApp Chat

Develop by Shopify
Free plan available

Add a floating WhatsApp chat widget to your Store

Customizable design
Easy setup
Real-time support
Quick communication
Floating chat widget
1 Reviews
9.1

About PlainChat: WhatsApp Chat

Launched Sep 16, 2024

Categories

Built by Shopify

Address

Level 11, Menara KEN TTDI,, No, 37, Jalan Burhanuddin Helmi, Kuala Lumpur, SGR, 60000, MY

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Description

Simplified customer support with WhatsApp chat for improving conversions and increasing trust.

Add a floating WhatsApp chat widget to your online store. With this widget, customers can easily connect with your support team directly on WhatsApp, making communication quick and convenient. The app is simple to set up, allowing you to customize the widget to match your store’s branding. You can enhance customer satisfaction and build stronger relationships by providing real-time support through WhatsApp.

Add a floating WhatsApp chat widget to your online store. With this widget, customers can easily connect with your support team directly on WhatsApp, making communication quick and convenient. The app is simple to set up, allowing you to customize the widget to match your store’s branding. You can enhance customer satisfaction and build stronger relationships by providing real-time support through WhatsApp. more
  • Easy Setup: Add the WhatsApp chat widget to your store in just a few clicks.
  • Customizable: Adjust the look and feel of the widget to match your store
  • Convenient: Customers don't have to deal with email threads or support portals

Pros

  • Easy Setup: Allows for quick installation of the WhatsApp chat widget with just a few clicks
  • Customizable: You can match the widget's appearance to your store's branding
  • Convenient Communication: Eliminates the need for email threads or support portals, providing direct WhatsApp communication
  • Real-time Support: Enables immediate customer service, which can boost customer satisfaction
  • Strengthens Relationships: Facilitates stronger connections with customers through direct and prompt communication

Cons

  • Platform Limitation: Only supports communication through WhatsApp, which may not be preferred by all customers
  • Dependency on WhatsApp: Requires both parties to have WhatsApp installed and operational
  • Potential Privacy Concerns: Customers may be hesitant to share personal information or communicate via WhatsApp
  • Limited Audience Reach: Not suitable for markets where WhatsApp usage is low

Rating and Reviews

West Attic

Oct 09, 2025  on Shopify

Purely Ladakh

Jun 29, 2025  on Shopify

It

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