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DC WhatsApp Marketing+Helpdesk logo

DC WhatsApp Marketing+Helpdesk

Develop by DelightChat

$49-$299

/ Month
14 Days Free Trial

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

About DC WhatsApp Marketing+Helpdesk

Launched Jan 24, 2021

Categories

Built by DelightChat

Email :

[email protected]

Address

Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025, IN

Website Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing.

DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing. more
  • Send WhatsApp Broadcasts to segmented customer lists with green tick API number
  • Manage chats via team inbox across WhatsApp, IG, FB, Email & Live Chat
  • Automate replies with AI Assist, chatbots and canned responses
  • Recover abandoned carts & checkouts, send tracking links, back in stock alerts
  • Showcase products with WhatsApp catalog, verify COD orders & convert to prepaid

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes

Top Helpful Reviews

KAIN

Jun 23, 2025  on Shopify

Absolutely loving the service from Dlightchat! The team is super helpful, proactive, and always on time when it comes to solving issues. Whether it's a quick message on WhatsApp or a detailed discussion over Google Meet, they’re always ready to support. Great service, smooth communication, and a team that genuinely cares — highly recommend!

Ikojn

Jun 23, 2025  on Shopify

Super super Customer Service. Makes your work easy. Allows you to tap into Whatsapp Marketing as well, couldn't ask for more.

The Messy Corner

Jun 17, 2025  on Shopify

Delight Chat is useful sofware for handling CRM. It helps in Instagram, facebook, whatsapp Automations as well. We use it for retention marketing by sending WhatsApp broadcasts regularly.

Presh Beauti

Jun 04, 2025  on Shopify

The app is a bit technical but the customer support from the team is good & hands on however, I would definitely recommend some changes/upgradation - The automation WhatsApp chat should show in the dashboard so the ‎WhatsApp data/contact details of customers would be collected much more conveniently - It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out) -

TEIA

May 28, 2025  on Shopify

I switched from Wati to DelightChat, and the overall experience has been great, with better features and excellent customer service.

NAMYA LIVING

May 28, 2025  on Shopify

Amazing app, amazing support! Been using this for 2+ years now for my business and some things I love about it are: Ease of use Dedicated support Prompt action

Secondhandbags AG

May 28, 2025  on Shopify

Very satisfied with Delight – it’s great to have all email channels, including social media messages and WhatsApp, combined on one platform. We’ve been working with Delight for several years and have never had any issues. The support is fantastic.

Burnlab.Co

May 21, 2025  on Shopify

Great omnichannel marketing tool. Used DelightChat for WhatsApp and Instagram automations. It had all the features that we were looking for and it cost effective too. The support team is very helpful and responds quickly to all queries.

Floral Art by Nandini (A unit of R S creations and designs)

May 20, 2025  on Shopify

Been using this app for a few years now - works really well and the support is also prompt! Would recommend!

ZERO Makeup

May 20, 2025  on Shopify

At ZERO Makeup, DelightChat has proven to be a valuable tool for streamlining our WhatsApp and social media message automation. It serves as an effective one-window solution to manage conversations across multiple stores, improving team efficiency and response times. The platform’s integration with Shopify and automation workflows has enhanced our customer engagement, especially within our community channels. However, we recommend more detailed customization and reporting features to better support growing D2C brands. Overall, a solid solution for centralizing support and scaling communication.

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