DC WhatsApp Marketing+Helpdesk

Develop by DelightChat

$49-$299

/ Month

14 Days Free Trial

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Email integration

Unified dashboard

Whatsapp broadcasts

Multichannel messaging

About DC WhatsApp Marketing+Helpdesk

Launched Jan 24, 2021

Built by DelightChat

Email :

[email protected]

Address

Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025, IN

Website Privacy policy Tutorial FAQ Document

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ZB: WhatsApp & Messenger Chat

(15 Reviews)

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$4.99-$19.99 / Month

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Description

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing.

Send WhatsApp Broadcasts to segmented customer lists with green tick API number
Manage chats via team inbox across WhatsApp, IG, FB, Email & Live Chat
Automate replies with AI Assist, chatbots and canned responses
Recover abandoned carts & checkouts, send tracking links, back in stock alerts
Showcase products with WhatsApp catalog, verify COD orders & convert to prepaid

Pros

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Top Helpful Reviews

Simply Kids

Jul 22, 2025 on Shopify

Instagram automation can be incorporated like whatsapp, WhatsApp automation response system can be improved with more customisable features and seller support could be improved. Add the option for workflow automation (drag & drop) method. Rest all the support is good.

Hardwoodfloorstore

Jul 11, 2025 on Shopify

DelightChar has been an amazing addition to our sales process. Communicating with customers is seamless and provides an additional layer of communication to our customers. The customer service of DelightChat is superb, very minimal waiting time and clear and informative instructions.

KAIN

Jun 23, 2025 on Shopify

Absolutely loving the service from Dlightchat! The team is super helpful, proactive, and always on time when it comes to solving issues. Whether it's a quick message on WhatsApp or a detailed discussion over Google Meet, they’re always ready to support. Great service, smooth communication, and a team that genuinely cares — highly recommend!

Ikojn

Jun 23, 2025 on Shopify

Super super Customer Service. Makes your work easy. Allows you to tap into Whatsapp Marketing as well, couldn't ask for more.

The Messy Corner

Jun 17, 2025 on Shopify

Delight Chat is useful sofware for handling CRM. It helps in Instagram, facebook, whatsapp Automations as well. We use it for retention marketing by sending WhatsApp broadcasts regularly.

Presh Beauti

Jun 04, 2025 on Shopify

The app is a bit technical but the customer support from the team is good & hands on however, I would definitely recommend some changes/upgradation - The automation WhatsApp chat should show in the dashboard so the ‎WhatsApp data/contact details of customers would be collected much more conveniently - It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out) -

TEIA

May 28, 2025 on Shopify

I switched from Wati to DelightChat, and the overall experience has been great, with better features and excellent customer service.

NAMYA LIVING

May 28, 2025 on Shopify

Amazing app, amazing support! Been using this for 2+ years now for my business and some things I love about it are: Ease of use Dedicated support Prompt action

Secondhandbags AG

May 28, 2025 on Shopify

Very satisfied with Delight – it’s great to have all email channels, including social media messages and WhatsApp, combined on one platform. We’ve been working with Delight for several years and have never had any issues. The support is fantastic.

Burnlab.Co

May 21, 2025 on Shopify

Great omnichannel marketing tool. Used DelightChat for WhatsApp and Instagram automations. It had all the features that we were looking for and it cost effective too. The support team is very helpful and responds quickly to all queries.

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