7.6
DelightChat WhatsApp Marketing logo

DelightChat WhatsApp Marketing

Develop by DelightChat

$49-$299

/ Month
14 Days Free Trial

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging
90 Reviews
7.6

About DelightChat WhatsApp Marketing

Launched Jan 25, 2021

Categories

Built by DelightChat

Email :

[email protected]

Address

4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN

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Description

Manage Customer Service on WhatsApp, Instagram, FB, Email, Chat. Send WhatsApp Marketing Broadcasts.

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes

Top Helpful Reviews

View all reviews

Athletix.ae

Dec 25, 2024  on Shopify

We recently onboarded with DelightChat and have had a positive experience. Their support team is highly responsive and provided swift assistance during the integration process. Whenever an issue arose, they addressed it promptly. We required a platform that could integrate various customer service channels such as WhatsApp, email, and social media inboxes, and DelightChat offers all the essential features we need for our business. Highly recommended!

La Brocante

Dec 06, 2024  on Shopify

We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients

AllThatGrows

Nov 28, 2024  on Shopify

DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance. Apart from that, they have an outstanding team. Their promptness in resolving any queries or concerns is remarkable, ensuring uninterrupted service and peace of mind for businesses like ours. If you're looking for a reliable communication solution that pairs ever-changing digital marketing niche with stellar support, DelightChat is the perfect choice!

Flaming Koala

Nov 25, 2024  on Shopify

Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!

Odd Giraffe

Nov 20, 2024  on Shopify

One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.

Oshoplin.com

Nov 14, 2024  on Shopify

DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast. Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy. Highly recommend.

Angadi of Spices

Nov 12, 2024  on Shopify

I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me. DelightChat is super easy to use and reasonably priced, making it a great addition to my WhatsApp marketing toolkit!

Kuuraii

Nov 11, 2024  on Shopify

We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.

Rönner

Nov 11, 2024  on Shopify

The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.

Binks

Nov 07, 2024  on Shopify

DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.

akiiko

Nov 06, 2024  on Shopify

The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.

iKegger Australia

Nov 05, 2024  on Shopify

We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.

King of Salads

Oct 28, 2024  on Shopify

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

CENTRO MÉTODO GREZ

Oct 17, 2024  on Shopify

I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place. A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days. 100% recommended for anyone looking for an all-in-one communication solution!

Chikan Kalakaari

Oct 15, 2024  on Shopify

Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!

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