I wanted to highlight that Riya, our Customer Success Manager, has been absolutely outstanding—supportive, responsive, and proactive every step of the way. Moreover, the product itself has been performing excellently, especially in terms of customer recovery and identification. We’re seeing real, measurable impact thanks to these efforts!

As a D2C shapewear and swimwear brand, seamless shopping is a non-negotiable — and KwikPass has truly changed the game for us. With 1-click login, real-time alerts, and better shopper retention, it’s helped us not just sell better, but serve better. Our bounce rates dropped, conversions went up, and our returning customers now shop like pros (read: no OTP fatigue, no drop-offs). In a world of scroll fatigue and short attention spans, KwikPass makes sure our shoppers stay right where we want them — with us. 100% recommend if you’re serious about smooth CX and smart growth. — The Active Story Team

Extremely disappointing experience. We onboarded Kwikengage for a very specific use-case, but the platform failed to deliver on its core promise. Phone numbers were masked without any notice, disrupting our operations overnight. No resolution, no accountability — just follow-up calls to retain the account. Not a reliable partner for serious businesses.

KwikEngage has been extremely good for us, more than the product the team and support is really good. Kalyani is our brands POC and has been extremely supportive and helpful in setting up WhatsApp marketing. Highly recommend this to all brand users

I highly recommend this app as a complete marketing suite. The team behind it is fantastic - they handle everything for you, making the setup seamless. Special thanks to Heli and Tousif for their excellent support during onboarding.

WROST MISLEADING STRATEGY. The app is listed as "FREE" on the Shopify App Store, but once installed, it reveals a monthly fee of ₹3,800.00 plus taxes. This kind of bait-and-switch approach is highly disappointing and creates a poor user experience. Please be honest with your pricing on the Shopify app store. I would not recommend this app.

After multiple frustrating experience with other multi channel and whatsapp solutions, we decided to go with Kwik and it has really been of the best decisions we ever made. Its like getting a big part of your operations sorted & stress-free as the platform is easy to use and completely bug-free, most important, our KAM Hari and the team working on any open issues are just phenomenal. Completely worth the higher platform fees, at least our communication channels do not give us a headache now.

Kwik Engage is a powerful WhatsApp API tool designed to streamline customer interactions, automate responses, and enhance engagement.