KwikEngage helps eCommerce merchants drive customer retention and sales through WhatsApp, Email, SMS, Instagram, and Facebook. It enhances customer interactions and helps merchants secure sales with personalised messaging, abandoned cart recovery, and automated order updates. Additionally, the platform provides a simple helpdesk for sales and support teams to showcase products, send updates, and efficiently resolve customer queries with quick access to product and order details.

• Create personalized cart recovery workflows based on cart value, products, etc.
• Segment your customers on 10+ parameters & send targeted campaigns
• Automate your customer support and instantly reply to comments, DMs & stories
• A single unified inbox for managing all your customer queries