Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

As a Shopify store owner, Interakt has been super helpful in managing all our WhatsApp updates—order confirmations, shipping updates, and more are now fully automated!”

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

We have been using Interakt for quite some time, and the automated campaigns and other features work as expected. Quite a useful platform for WhatsApp communication.

Interakt Platform is good for automated campaigns and seamless catalog integration. However, one piece of feedback: there is no option to filter customers who have clicked a button in the welcome message.

This app has helped me in managing my customers queries. Made the whole communication process very smooth!

We’ve been using Interakt at Mizoya for our WhatsApp chats, and it’s been super easy to use. It helps us reply faster and keep track of everything in one place. Simple, smooth, and does the job well.