6.8
Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Develop by interakt.shop

$15-$45

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Recover abandoned carts and improve WhatsApp customer support

    Automated reminders
    Order updates
    Bulk campaigns
    Double confirmation
    Shared team inbox
    Green tick
    Chat widget
    Auto-replies
    150 Reviews
    6.8

    About Interakt ‑ WhatsApp Marketing

    Built by interakt.shop

    Email :

    [email protected]

    Address

    8th floor, A-801, Cello Triumph,, IB Patel Road, Goregaon East, Mumbai, MH, 400063, IN

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    Introduction Video

    Description

    Integrate your store with Interakt, and convert business inquiries into paying customers on WhatsApp

    This app helps you elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can get a WhatsApp Green Tick to improve credibility!

    This app helps you elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can get a WhatsApp Green Tick to improve credibility! more
    • Automated WhatsApp reminders for abandoned carts, with a checkout link
    • CoD double confirmation flow on WhatsApp to reduce RTOs
    • Automated WhatsApp confirmations for order placement, shipment and cancellation
    • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
    • Auto-replies configuration for answering customer FAQs on WhatsApp

    Pros

    • Automated WhatsApp reminders for abandoned carts with a checkout link
    • CoD double confirmation flow on WhatsApp to reduce RTOs
    • Automated WhatsApp confirmations for order placement, shipment, and cancellation
    • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
    • Auto-replies configuration for answering customer FAQs on WhatsApp
    • Bulk WhatsApp campaigns for product announcements and discounts
    • Shared team inbox for better management of incoming customer chats
    • Option to obtain a WhatsApp Green Tick for improved credibility

    Cons

    • Issues with prolonged billing even after service migration
    • Poor customer support as indicated by users
    • Complex platform not easy to use
    • Lack of options for retargeting abandoned carts or sending order notifications
    • Potential for being a waste of money and time as expressed by some users

    Rating And Reviews

    BELLAROSA ORGANIC

    Oct 29, 2024  on Shopify

    Horrible app. Limited support. Hard to setup Don’t waste your time

    FameBazaar

    Oct 26, 2024  on Shopify

    Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount

    Chalk & Chuckles

    Aug 04, 2024  on Shopify

    Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.

    Fashion Floor India

    Jul 04, 2024  on Shopify

    pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

    Homecrown

    Jun 30, 2024  on Shopify

    I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

    Beautydamodar

    Jun 19, 2024  on Shopify

    not working

    Purearth India

    Apr 05, 2024  on Shopify

    Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

    Jalwa by Nidhi Kejriwal

    Apr 04, 2024  on Shopify

    Very Very Shitty support and onboarding services , don't use this at all !!

    Wildly Pure India

    Apr 04, 2024  on Shopify

    Good experience.

    love craft gift

    Mar 28, 2024  on Shopify

    The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.

    Show more reviews

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