6.5
Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Develop by interakt.shop

$15-$45

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Recover abandoned carts and improve WhatsApp customer support

    Automated reminders
    Order updates
    Bulk campaigns
    Double confirmation
    Shared team inbox
    Green tick
    Chat widget
    Auto-replies
    166 Reviews
    6.5

    About Interakt ‑ WhatsApp Marketing

    Built by interakt.shop

    Email :

    [email protected]

    Address

    8th floor, A-801, Cello Triumph,, IB Patel Road, Goregaon East, Mumbai, MH, 400063, IN

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    Introduction Video

    Description

    Integrate your store with Interakt, and convert business inquiries into paying customers on WhatsApp

    This app helps you elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Green Tick to improve credibility!

    This app helps you elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Green Tick to improve credibility! more
    • Automated WhatsApp reminders for abandoned carts, with a checkout link
    • CoD double confirmation flow on WhatsApp to reduce RTOs
    • Automated WhatsApp confirmations for order placement, shipment and cancellation
    • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
    • Auto-replies configuration for answering customer FAQs on WhatsApp

    Pros

    • Automated WhatsApp reminders for abandoned carts with a checkout link
    • CoD double confirmation flow on WhatsApp to reduce RTOs
    • Automated WhatsApp confirmations for order placement, shipment, and cancellation
    • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
    • Auto-replies configuration for answering customer FAQs on WhatsApp
    • Bulk WhatsApp campaigns for product announcements and discounts
    • Shared team inbox for better management of incoming customer chats
    • Option to obtain a WhatsApp Green Tick for improved credibility

    Cons

    • Issues with prolonged billing even after service migration
    • Poor customer support as indicated by users
    • Complex platform not easy to use
    • Lack of options for retargeting abandoned carts or sending order notifications
    • Potential for being a waste of money and time as expressed by some users

    Top Helpful Reviews

    View all reviews

    KachiGhaani.com

    Nov 20, 2024  on Shopify

    Great app to send whatsapp notifications to customers. Great customer support. All good. Thank you so much.

    FameBazaar

    Oct 26, 2024  on Shopify

    Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount

    Chalk & Chuckles

    Aug 04, 2024  on Shopify

    Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.

    Fashion Floor India

    Jul 04, 2024  on Shopify

    pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

    Homecrown

    Jun 30, 2024  on Shopify

    I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

    Purearth India

    Apr 05, 2024  on Shopify

    Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

    love craft gift

    Mar 28, 2024  on Shopify

    The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.

    Topperskit LLP

    Mar 15, 2024  on Shopify

    We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!

    The Decor Central

    Mar 14, 2024  on Shopify

    Love, the application for one-stop WhatsApp Marketing, All your WhatsApp marketing needs to get to your consumer are in one place with the simplified platform and extended support, so you will not find any trouble in levelling up your marketing game

    ISAK

    Jan 27, 2024  on Shopify

    Have been using the app for over a year now. Very happy with the flows, the support, and the simplicity of managing the app for a nontech person. It's quite easy to manage customer queries and we have been getting a good ROAS. Would recommend the app to anyone wanting to explore WhatsApp marketing.

    ShuShu Babies

    Jan 19, 2024  on Shopify

    We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

    ROYALEWAY

    Jan 18, 2024  on Shopify

    We have just started using Interakt with Shopify integration. We are getting a good support and the apps does have all the required features. Thanks

    Show more reviews

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