Without a doubt, one of the best onboarding I've ever experienced. I was guided through a step by step process of how to easily take advantage of all the app had to offer, and it was a lot! I didn't feel rushed and I truly felt like they wanted me to be successful. I'll be the first tell you I fumble when it comes to tech but this app was super easy which made my work fun~! I would give 10 stars if it were an option.

I LOVE this app! For a long time, we were looking for a way to enhance our site with video. We're very active on social media, and this was honestly the perfect solution—easy to set up, seamlessly connect to our socials, and curate videos for specific pages. Plus, we can effortlessly use assets we’ve already published to enhance the customer journey on our website. I highly recommend it—10/10!

Easy to use – we see 10-20% of users engage with the content on both landing & product pages, so clearly it's actionable content. Developers worked with us on a plan to bridge the gap between growth & scale, which is much appreciated. Would recommend.

Hands down THE best app to show UGC content. Easily embed anywhere on our page and it just looks beautiful. On the front end, the big plus is that you can show the product(s) featured in each video (I would love for the load speed to improve here - when the product recommendations show up) On the backend, the analytics are simple & straightforward (in a good way). Attribution can easily be seen through either each collection or each product, making it easy for us to optimize and prioritize which videos to show up first. Overall, I cannot recommend this app enough. It has increased our customer experience a ton.

This app has saved us SO much time in easily uploading videos to our website. The unique options such a small circles on landing pages, or full verticals anywhere on the site makes this completely customizable. We connected with Joe- the cofounder and her personally helped us feel comfortable with the app. Highly recommend!!

I've had a fantastic experience with Novel! The team has been excellent to collaborate with and responds quickly to any questions. Getting started on building your journeys is straightforward and fast. Their performance metrics are valuable, as they track engagement and sales for each journey, making it easy to optimize successful content.

The team at Novel is great—very responsive and hands-on. Any question I've ever had has been promptly resolved, and they've been willing to take time out of their day to get down into the data with me. We perpetually see interaction and conversion through our shoppable videos.

works well - pleased so far. wish we could use that service to just host all types of videos on the website with other dimensions and formats. still giving this 5stars though

The app team quickly helps me if I say I need further modifications. I am satisfied with their customer service. I really recommend this app!

The best app I've used on shopify yet, hands down! The designs are gorgeous, super easy to use, and very reasonably priced. It's honestly a steal. Customer service is top notch too. Couldn't recommend more.