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TextYess: AI WhatsApp Chatbot logo

TextYess: AI WhatsApp Chatbot

Develop by TextYess

$99-$499

/ Month
Free plan available 7 Days Free Trial

Automate customer support on WhatsApp with AI.

Automated responses
Order processing
Ai-driven chat
31 Reviews
8

About TextYess: AI WhatsApp Chatbot

Built by TextYess

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Description

Automate customer care on Whatsapp with AI

TextYess AI is your all-in-one WhatsApp solution to let customers buy in chat. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted campaigns.

TextYess AI is your all-in-one WhatsApp solution to let customers buy in chat. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted campaigns. more
  • The AI responds 24/7 real time in all languages sending product photos and links
  • The AI is trained on your product catalog, your customers' information, and more
  • The AI sends automations like abandoned checkouts and post purchase messages
  • TextYess AI allows you to send targeted WhatsApp campaigns in 1 click
  • The AI is up and running in maximum 5 minutes, no technical skills are needed

Pros

  • 24/7 real-time responses to customer inquiries
  • Automates order status updates, product suggestions, and provides checkout links
  • Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
  • Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
  • Enables targeted WhatsApp marketing campaigns with a single click
  • Supports all languages, broadening customer reach
  • Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

  • Dependence on AI may lead to occasional inaccuracies in responses
  • Limited customization options for businesses with unique requirements
  • Potential language translation issues for complex queries
  • Privacy concerns regarding customer data and information being handled by AI

Rating And Reviews

Salugea

Oct 31, 2024  on Shopify

TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We started using TextYess a few weeks ago with excellent results, especially for outbound automations like abandoned checkout.

Cose del Posto

Oct 30, 2024  on Shopify

My reaction when I first tried TextYess was a resounding 'wow!' I'm fascinated by their speed in developing new features and how their AI Assistant manages to meet every customer request. A truly appreciated app!

BricoBravo

Oct 08, 2024  on Shopify

I admit that I was particularly skeptical before trying TextYess, especially regarding the use of WhatsApp for an eCommerce like BricoBravo. However, I decided to give it a shot, tested the tool, and the results so far have been amazing: both in terms of the AI Assistant's performance, which has allowed us to provide hyper-accurate responses to our customers 24/7 in just a few seconds, and the performance of outbound automations, such as abandoned checkout follow-ups. We're super happy to be using TextYess, and we can't wait for them to release the new features in their roadmap!

American Uncle

Oct 08, 2024  on Shopify

We were dissatisfied with the various apps that allowed us to set up automations on WhatsApp, such as cash-on-delivery order confirmations. As soon as we tried TextYess, we instantly fell in love with the simplicity of their solution! One of the things we appreciate the most is their responsiveness to requests for new features and platform optimizations. Approved!

Holifya

Oct 08, 2024  on Shopify

We decided to implement TextYess for two main reasons: to connect in a much more personal way with our customer base through WhatsApp and to use a new "advertising channel" by setting up automations or sending broadcast campaigns, making the most of our audience's attention. We are thrilled to have TextYess as a partner and curious about their future developments!

Floky ES

Oct 08, 2024  on Shopify

Después de que nuestro equipo italiano implementara TextYess, ¡nosotros también teníamos curiosidad por probarla! Es un producto muy fácil de configurar, y se puede poner en marcha en solo unos minutos. Nos permitió configurar flujos en WhatsApp, como el checkout abandonado, solicitud de reseñas y muchos más, además de analizar directamente en los paneles de TextYess el impacto económico generado por la herramienta.

Nobile Italy

Mar 21, 2024  on Shopify

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Gianni Del Prete

Mar 19, 2024  on Shopify

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

NaturaeBontà

Feb 23, 2024  on Shopify

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

Mulac Cosmetics

Feb 19, 2024  on Shopify

We started using TextYess a few months ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

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