Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now. Its great!

I have been using Interakt for a long time now!! The app is so useful and have helped increase my ROI with a lot of automations and marketing campaigns. The support team is the best, worked with Nash and Siddharth. And the best part! Their pricing plan is sooo affordable. Highly recommended!!

Interakt – Sell on WhatsApp has been a seamless addition to our Shopify store at Supersox. Setting it up was quick, and syncing our product catalog to WhatsApp was effortless. One-click catalog sharing makes it easy to promote products. Customers can directly add items to their carts from WhatsApp. Helps us recover abandoned carts and improve conversions. Simple and effective way to turn WhatsApp inquiries into sales. This app has made our WhatsApp channel a powerful sales tool. It’s user-friendly, reliable, and has helped us engage better with our customers. Definitely recommend it!

This app provides very poor customer support. They closed my ticket without any discussion or resolution, which shows a lack of professionalism. Instead of actually solving issues, they simply mark tickets as resolved. Other merchants should be aware that if you face any problem, don’t expect timely or genuine assistance from their team. Very disappointing experience – not recommended.

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

As a Shopify store owner, Interakt has been super helpful in managing all our WhatsApp updates—order confirmations, shipping updates, and more are now fully automated!”

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

We have been using Interakt for quite some time, and the automated campaigns and other features work as expected. Quite a useful platform for WhatsApp communication.

Interakt Platform is good for automated campaigns and seamless catalog integration. However, one piece of feedback: there is no option to filter customers who have clicked a button in the welcome message.

This app has helped me in managing my customers queries. Made the whole communication process very smooth!

We’ve been using Interakt at Mizoya for our WhatsApp chats, and it’s been super easy to use. It helps us reply faster and keep track of everything in one place. Simple, smooth, and does the job well.

why you are charging subscription fees even after uninstalling your app and sent google form as well. as i have received the email from you that you are not going to charge. This is not a fair practice refund my money asap. Worst experience so far refund my money

Worst app. worst support team. Team is highly inefficient and dont know the setup process and have failed miserably. Due to their misunderstanding our website is not at stake. Dont opt for this at any condition

WORSE ever, i cancelled my subscription on jan 9th, it did not work for 45 days for which they refused to refund. BUT BUT BUT, they did not guide to uninstall the app from shopify and later charged for 4 months, when i confronted them, they refused to refund. I cancelled the subscription on their dashboard with their customer suport on call. DONT FALL FOR THIS SCAM. BETTER TO GET SHIPROCKET ENGAGE, they charge per msg instead of monthly scams like this

Dear Interakt Team, We are writing to formally express our concern regarding the recent experience with your service integration on our Shopify store. Despite our interest in using Interakt, we faced multiple technical issues from the beginning, including incomplete setup and delayed response times from your system. This has significantly affected our onboarding experience, and as a result, we decided to cancel the service within a week of installation. The cancellation was purely based on service inefficiencies and not due to any fault on our part. However, we are now receiving communication from your team in a pressuring tone, which is not appreciated, especially given the circumstances. Kindly understand that we did not receive the level of service promised and should not be liable for any charges when the setup was never fully functional. We request you to: Confirm the cancellation of the service without any further charges. Stop any further communication that includes undue pressure or inappropriate tone. Share a written confirmation that no charges will be levied going forward. We hope this matter can be resolved professionally and amicably. Regards, Naveen Chandra Chava Kotson Mattress [email protected]