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SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

Develop by BestChat

$30-$680

/ Month
Free plan available 7 Days Free Trial

AI Chat Innovation: Enhancing Sales and Improving Service

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services

About SmartBot: Leading AI Chatbot

Launched Jul 31, 2023

Categories

Built by BestChat

Email :

[email protected]

Address

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Website Privacy policy
Synctrack Order Tracking logo
(71 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Description

AI Chatbot & Live Chat for Sales & Customer Support

SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.

SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. more
  • Deep Learning AI: Understands products, policies, pages, and store knowledge.
  • Smarter Sales: Boost conversions with AI recommendations and support.
  • Custom Workflows: Set business rules and let AI follow them automatically.
  • Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
  • Product Highlighting: AI extracts selling points to aid purchase decisions.

Pros

  • Provides instant support to customers, enhancing customer service experience
  • Delivers personalized shopping experiences with tailored recommendations
  • Facilitates seamless store interaction, making it easier for visitors to search for products
  • Enables customers to check their order status in real-time, optimizing the post-sales journey
  • No-code platform, simplifying the integration and setup process for store owners
  • Effortless integration with Shopify, making it accessible for many eCommerce stores
  • Customizable chat widget to match the store's branding, providing a cohesive look
  • Potential to increase consultation volumes and conversions through personalized invitations

Cons

  • May not provide advanced customizability beyond basic customization options
  • Possibly limited to Shopify, reducing applicability for stores on other platforms
  • Initial configurations and understanding of the tool might require some learning curve
  • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Top Helpful Reviews

Adonit

May 26, 2025  on Shopify

I recently try the SmartBot. The setup is seamlessly and easy. I gave it a few tries. It learns my products quickly and provides good recommendations or instructions. I will give it a few more tries; but anyway, it is a helpful AI bot for Shopify stores.

KATHERINE CANDLE

May 13, 2025  on Shopify

It is the perfect assistance than any other human, much better than live agents. It is clean, organized, effective and promptly response, works perfectly to bring good customer service assistance and answer variety of product inquiries, even good at giving recommendations about what kind of product fits better for the occasion, moment, day, etc.it also gives information about prices and top products that match better for the customer, creates answers that saves your day in seconds, save the customer time about getting the best product and answers, and we are happy to bring quality customer service.

Kiddos Kicks

May 08, 2025  on Shopify

very basic and limited ai chat. I really hope they can improve by tailoring the ai chat to customer theme - most disappointment is the constant pop-up message. I dont know if there is a way to stop this.

Workwise

May 06, 2025  on Shopify

So far I've been very pleased with the app. it helps us interact with visitors and give good detailed information regarding the products we sell

Herrajes Imperio

May 05, 2025  on Shopify

Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.

Trend Tonic

Apr 30, 2025  on Shopify

really easy to set up and so far all the answers given have been spot on. I'd like to be able to see whether orders are directly related to the chatbot

Kinkly Shop

Apr 30, 2025  on Shopify

We gave it a quick trial and unfortunately the bot is not very smart. It gave wrong answers regarding our Shipping Cost even though it's stated in the Shipping Policy, it also fails to detect if someone wants to speak to the support. You can't upload any documents or links to train the bot to make it smarter, so we decided to deinstall again.

Icon Lifesaver

Apr 28, 2025  on Shopify

Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.

Price Connection

Apr 25, 2025  on Shopify

We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses. The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased. What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach. If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!

4everKeepsakes

Apr 25, 2025  on Shopify

After a few days of trying to get some answers from support I have changed my rating. Yes this app looks very nice but you don't have enough control over the AI bot and it can give out wrong info and yes you can add answers to a knowledge base but there is no way to stop it from making suggesting that you don't want. And trying to get support you would think they have it, but they don't I have emails that have never been responded to. And some many questions never answered. So I will have to delete this app just do to the lack of support and questions on how to's.

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