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SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

Develop by BestChat

$30-$300

/ Month
  • Built for Shopify
  • Free plan available

    AI Chat Innovation: Enhancing Sales and Improving Service

    Order tracking
    Easy integration
    Personalized shopping
    Product search
    Real-time recommendations
    Instant support
    Custom chat widget
    Personalized invitations
    Post-sale services

    About SmartBot: Leading AI Chatbot

    Launched Jul 31, 2023

    Categories

    Built by BestChat

    Email :

    [email protected]

    Address

    9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

    Website Privacy policy
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    Description

    AI Chatbot & Live Chat for Sales & Customer Support

    Boost your Shopify store with SmartBot, an advanced AI chatbot that deeply learns your products, pages, orders, and store content to deliver fast, context-aware support 24/7. SmartBot helps convert more visitors, reduce support workload, and increase order value with personalized recommendations, real-time tracking, and seamless live agent communication. Its AI adapts to business logic, understands intent, and works nonstop to drive revenue and customer satisfaction.

    Boost your Shopify store with SmartBot, an advanced AI chatbot that deeply learns your products, pages, orders, and store content to deliver fast, context-aware support 24/7. SmartBot helps convert more visitors, reduce support workload, and increase order value with personalized recommendations, real-time tracking, and seamless live agent communication. Its AI adapts to business logic, understands intent, and works nonstop to drive revenue and customer satisfaction. more
    • Deep Learning AI: Understands products, policies, pages, and store knowledge.
    • Smarter Sales: Boost conversions with AI recommendations and support.
    • Custom Workflows: Set business rules and let AI follow them automatically.
    • Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
    • Product Highlighting: AI extracts selling points to aid purchase decisions.

    Pros

    • Provides instant support to customers, enhancing customer service experience
    • Delivers personalized shopping experiences with tailored recommendations
    • Facilitates seamless store interaction, making it easier for visitors to search for products
    • Enables customers to check their order status in real-time, optimizing the post-sales journey
    • No-code platform, simplifying the integration and setup process for store owners
    • Effortless integration with Shopify, making it accessible for many eCommerce stores
    • Customizable chat widget to match the store's branding, providing a cohesive look
    • Potential to increase consultation volumes and conversions through personalized invitations

    Cons

    • May not provide advanced customizability beyond basic customization options
    • Possibly limited to Shopify, reducing applicability for stores on other platforms
    • Initial configurations and understanding of the tool might require some learning curve
    • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

    Top Helpful Reviews

    Rogue Sea Shop

    Apr 16, 2025  on Shopify

    Seems OK, only it recommends sold-out products even after training it not to do so. Lots of customization possibilities, and no need for the visitor to start with giving their email address.

    S KAYLANI KREATIONS

    Apr 16, 2025  on Shopify

    I would def recommend this app its very helpful in assisting customers find products they may want fast and efficiently.

    Standard Shop

    Apr 10, 2025  on Shopify

    Estou bastante satisfeito com o desempenho do chatbot! A IA dele é realmente impressionante, com respostas ágeis e precisas, o que tem melhorado muito a experiência dos meus clientes. Quanto às personalizações, ainda não explorei todas as opções disponíveis, então não sei dizer se o sistema oferece recursos avançados de customização. No entanto, o que tenho visto até agora já superou minhas expectativas. Se o plano gratuito continuar com essa qualidade, certamente vou assinar a versão paga para aproveitar ainda mais funcionalidades. Vale muito a pena pelo suporte automatizado e profissional que esse chatbot proporciona!

    Discount Pool Mart

    Apr 08, 2025  on Shopify

    I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.

    Robot Mowers Australia

    Apr 06, 2025  on Shopify

    SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links. We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.

    Energy Efficient Solutions LLC

    Apr 03, 2025  on Shopify

    Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs. As of now this app is what we need and we are happy with the preliminary results.

    WiiM | 無線串流。音樂無界

    Apr 03, 2025  on Shopify

    超級推!! 只要資料給的足夠,真的可以幫助來客更好的了解產品及相關問題的答詢,可以培訓的功能真的很棒

    iTech

    Mar 28, 2025  on Shopify

    This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.

    MOLA VARIEDADES

    Mar 28, 2025  on Shopify

    Funciona muy bien, me dejo sorprendido la calidad de las respuestas, con un poco de entrenamiento es un asistente de ventas realmente efectivo, muy buena aplicación sumamente recomendable

    Athletic Body Care

    Mar 26, 2025  on Shopify

    Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.

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