6.8
SmartBot‑AI Chatbot logo

SmartBot‑AI Chatbot

Develop by BestChat

$30-$60

/ Month
Free plan available

AI Chat Innovation: Enhancing Sales and Improving Service

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services
24 Reviews
6.8

About SmartBot‑AI Chatbot

Launched Aug 01, 2023

Categories

Built by BestChat

BON: Loyalty Rewards Referrals logo
(1,488 Reviews)
$25-$349 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Description

Advanced AI-powered SmartBot: Enhance sales, elevate satisfaction, and streamline operations

SmartBot is a no-code platform that empowers your store to provide instant support, deliver personalized shopping experiences, and skyrocket sales. This eCommerce-centric chatbot enables seamless store interaction—allowing visitors to effortlessly search for products and receive tailored recommendations in real time. Moreover, Smart Bot optimizes your post-sales journey, enabling customers to conveniently check their order status whenever they desire.

SmartBot is a no-code platform that empowers your store to provide instant support, deliver personalized shopping experiences, and skyrocket sales. This eCommerce-centric chatbot enables seamless store interaction—allowing visitors to effortlessly search for products and receive tailored recommendations in real time. Moreover, Smart Bot optimizes your post-sales journey, enabling customers to conveniently check their order status whenever they desire. more
  • Effortlessly integrate SmartBot with Shopify in just a few clicks.
  • Customize your Chat Widget to harmonize with your store's branding.
  • Unlock higher consultation volumes and conversions with personalized invitation.
  • Unlock the potential of personalized product recommendations within the chat.
  • Track orders, provide post-sale services automatically and intelligently.

Pros

  • Provides instant support to customers, enhancing customer service experience
  • Delivers personalized shopping experiences with tailored recommendations
  • Facilitates seamless store interaction, making it easier for visitors to search for products
  • Enables customers to check their order status in real-time, optimizing the post-sales journey
  • No-code platform, simplifying the integration and setup process for store owners
  • Effortless integration with Shopify, making it accessible for many eCommerce stores
  • Customizable chat widget to match the store's branding, providing a cohesive look
  • Potential to increase consultation volumes and conversions through personalized invitations

Cons

  • May not provide advanced customizability beyond basic customization options
  • Possibly limited to Shopify, reducing applicability for stores on other platforms
  • Initial configurations and understanding of the tool might require some learning curve
  • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Top Helpful Reviews

View all reviews

Shop Cosmic Healing

Jan 12, 2025  on Shopify

I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.

Curiositech

Jan 11, 2025  on Shopify

Je recommande l'app SmartBot à 100%. En effet, après avoir testé une vingtaine d'app de chat, je n'ai jamais eu ce que je voulais. Une fois j'avais une app qui demandais à un humain du service client quand elle ne savait pas mais on ne pouvais pas demander au bot de reprendre la conversation. Une autre fois j'ai eu une app pas assez professionnelle ou qui ne respectais pas la charte graphique ou l'image de la marque. Après avoir également testé les apps redirigeant vers WhatsApp, je me suis rendu compte que cela n'étais vraiment pas optimisé. Bref, cette app est pour moi la meilleure à avoir !

Small Pet Depot

Jan 10, 2025  on Shopify

This app is very helpful in customer support. The AI is very smart and it surprises me the capabilities that it has.

Select Commercial Mailboxes

Jan 07, 2025  on Shopify

Works Really Well! So happy to how found this Chatbot. It Pulls content right from your site and answers and leads customers with ease.

envicourse.com

Dec 25, 2024  on Shopify

I have just installed the SmartBot today.. it was extremely easy to install and it seems very easy to use!

Wholesale Pool Mart

Dec 19, 2024  on Shopify

Great app but would love to be able to jump into the conversation with customers, and be able to train the bot based off real previous conversations.

Vitamin Depot

Dec 18, 2024  on Shopify

Me gusta mucho el chatboot, la interfaz es muy amigable :) Y la AI ayuda mucho a que no tengas que pasar todas las preguntas.

Mimi Mascotas

Dec 17, 2024  on Shopify

Hasta ahora todo va perfecto, identifica bien los productos y responde con asertividad. Solo he tenido un problema, es sensible a mayúsculas y mis pedidos empiezan con MM y si un usuario copia mm, no lo encuentra.

Nurse is Love

Dec 17, 2024  on Shopify

Un Chat muy completo y funcional, merece la pena, pero eso si, tienes que echar tiempo en enseñar a la IA lo mas importantes para que haga bien su trabajo

Everyday Emporium

Dec 09, 2024  on Shopify

It's obviously a very helpful app for potential customers and visitors. Will take your sales to the next level.

Solar Kit Express

Dec 09, 2024  on Shopify

Had one chat handled, but they system offered 60 points to leave an honest review. 5/5. So far so good! Great response from the chat. Would recommend.

Oscar et Plume

Dec 05, 2024  on Shopify

cela a l'air pas mal après 1 heure d'utilisation. Il manque à mon avis des outils pour mieux personnaliser le bot tant sur le ton de dialogue que sur l'apprentissage. Le suivi de colis ne fonctionne pas malgré les bonnes informations saisies. Enfin il serait aussi bien de passer la main à un agent humain lorsque le client le demande et pour cela il faut programmer des heures d'ouvertures

Dropcap Studio

Dec 01, 2024  on Shopify

This is amazing! I know AI is way smarter than I could ever be, but I just installed this smartbot and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

JoJoZep I AM Design's

Nov 30, 2024  on Shopify

It hasn't attracted anyone but Shopify experts. My store sessions have gone down 30 views a day since using AI. Maybey not such a good idea. No Complaints about the apps performance, only its claims about AI and People haha eh?

Fjord Flex

Nov 30, 2024  on Shopify

very good and handy app. it gives alot of value especially for beginners that do not want to do alot of customer service

Show more reviews

More App like this

CK: WhatsApp Chat & Abandoned logo
(372 Reviews)
$9.99-$29 / Month
  • Free Plan Available

Automated Abandoned cart recovery. WhatsApp Chat widget.

Kiwi Size Chart & Recommender logo
(983 Reviews)
$6.99-$12.49 / Month
  • Free Plan Available

Custom fit recommender, size guide and stylish size charts...

Dab: Whatsapp Chat & Abandoned logo
(397 Reviews)

Enable Whatsapp Chat and Abandoned Cart to increase sales

Sendbird AI chatbot logo
(23 Reviews)

AI chatbot for ecommerce that converts browsers into buyers...

Scroll to Top