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SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

Develop by Shopify

$30-$300

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    AI Chat Innovation: Enhancing Sales and Improving Service

    Order tracking
    Easy integration
    Personalized shopping
    Product search
    Real-time recommendations
    Instant support
    Custom chat widget
    Personalized invitations
    Post-sale services

    About SmartBot: Leading AI Chatbot

    Launched Jul 31, 2023

    Categories

    Built by Shopify

    Address

    236 Grays Inn Road, London, ENG, WC1X 8HB, GB

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    24/7 Unlimited AI Chatbot & Live Chat for Sales & Support

    SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.

    SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. more
    • Deep Learning AI: Understands products, policies, pages, and store knowledge.
    • Smarter Sales: Boost conversions with AI recommendations and support.
    • Custom Workflows: Set business rules and let AI follow them automatically.
    • Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
    • Product Highlighting: AI extracts selling points to aid purchase decisions.

    Pros

    • Provides instant support to customers, enhancing customer service experience
    • Delivers personalized shopping experiences with tailored recommendations
    • Facilitates seamless store interaction, making it easier for visitors to search for products
    • Enables customers to check their order status in real-time, optimizing the post-sales journey
    • No-code platform, simplifying the integration and setup process for store owners
    • Effortless integration with Shopify, making it accessible for many eCommerce stores
    • Customizable chat widget to match the store's branding, providing a cohesive look
    • Potential to increase consultation volumes and conversions through personalized invitations

    Cons

    • May not provide advanced customizability beyond basic customization options
    • Possibly limited to Shopify, reducing applicability for stores on other platforms
    • Initial configurations and understanding of the tool might require some learning curve
    • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

    Top Helpful Reviews

    Torus Pet

    Dec 25, 2025  on Shopify

    Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot. Really good so far.....and fun!

    Green Lighting Wholesale, INC

    Dec 12, 2025  on Shopify

    We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.

    Canadian Workwear Inc.

    Dec 02, 2025  on Shopify

    I just installed it but i wasn't expecting it to go live right away before i did testing. that's was disappointing, but i will let you know later if it works ok.

    Zen Bloks

    Nov 29, 2025  on Shopify

    so far so good althouth i had to save things a few time before they went live it reverted bacl to default settings and wording

    JustHaveFun Store

    Nov 05, 2025  on Shopify

    o melhor app do mundo, eu n sei descrever o quão é mt bom, voces merecem 6 estrelas, mas nao da pra por mais, pq é só 5 mt bom

    Southern Charm Crape Myrtles, LLC

    Nov 02, 2025  on Shopify

    Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!

    Gneiss Spice

    Sep 18, 2025  on Shopify

    We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.

    Ciao Bella Luxury Hair

    Sep 10, 2025  on Shopify

    very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.

    WISUALARM EU

    Aug 05, 2025  on Shopify

    This app does have great features. However, please note that if you cancel your subscription immediately, you will not receive a refund. I contacted them repeatedly but received no response. After uninstalling the app, their manager sent me an email. When I replied to this email again requesting a refund, I received no response. Please choose this app with caution; you'll waste a lot of time and money. If the Bestchat administrators see this review, please refund our subscription fee, as we didn't even use the features!

    Bebe Caroli

    Jul 23, 2025  on Shopify

    NO es gratis, es mentira. Antes de instalar la aplicación aparece como gratis, y en ningún momento indica que incluya costes. Una vez la instalas, te aparece un mensaje que estás en una prueba gratis de 7 días y después tienes que pasar a un plan de pago desde 30$ al mes. Para mi eso es engañar, por lo tanto la desinstalé. Deben indicar que es de pago desde el principio.

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