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SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

Develop by BestChat

$30-$680

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    AI Chat Innovation: Enhancing Sales and Improving Service

    Order tracking
    Easy integration
    Personalized shopping
    Product search
    Real-time recommendations
    Instant support
    Custom chat widget
    Personalized invitations
    Post-sale services

    About SmartBot: Leading AI Chatbot

    Launched Jul 31, 2023

    Categories

    Built by BestChat

    Email :

    [email protected]

    Address

    9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

    Website Privacy policy
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    Description

    24/7 Unlimited AI Chatbot & Live Chat for Sales & Support

    SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.

    SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. more
    • Deep Learning AI: Understands products, policies, pages, and store knowledge.
    • Smarter Sales: Boost conversions with AI recommendations and support.
    • Custom Workflows: Set business rules and let AI follow them automatically.
    • Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
    • Product Highlighting: AI extracts selling points to aid purchase decisions.

    Pros

    • Provides instant support to customers, enhancing customer service experience
    • Delivers personalized shopping experiences with tailored recommendations
    • Facilitates seamless store interaction, making it easier for visitors to search for products
    • Enables customers to check their order status in real-time, optimizing the post-sales journey
    • No-code platform, simplifying the integration and setup process for store owners
    • Effortless integration with Shopify, making it accessible for many eCommerce stores
    • Customizable chat widget to match the store's branding, providing a cohesive look
    • Potential to increase consultation volumes and conversions through personalized invitations

    Cons

    • May not provide advanced customizability beyond basic customization options
    • Possibly limited to Shopify, reducing applicability for stores on other platforms
    • Initial configurations and understanding of the tool might require some learning curve
    • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

    Top Helpful Reviews

    Gneiss Spice

    Sep 18, 2025  on Shopify

    We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.

    Ciao Bella Luxury Hair

    Sep 10, 2025  on Shopify

    very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.

    WISUALARM EU

    Aug 05, 2025  on Shopify

    This app does have great features. However, please note that if you cancel your subscription immediately, you will not receive a refund. I contacted them repeatedly but received no response. After uninstalling the app, their manager sent me an email. When I replied to this email again requesting a refund, I received no response. Please choose this app with caution; you'll waste a lot of time and money. If the Bestchat administrators see this review, please refund our subscription fee, as we didn't even use the features!

    Bebe Caroli

    Jul 23, 2025  on Shopify

    NO es gratis, es mentira. Antes de instalar la aplicación aparece como gratis, y en ningún momento indica que incluya costes. Una vez la instalas, te aparece un mensaje que estás en una prueba gratis de 7 días y después tienes que pasar a un plan de pago desde 30$ al mes. Para mi eso es engañar, por lo tanto la desinstalé. Deben indicar que es de pago desde el principio.

    Jade & Charly ❤️

    Jul 22, 2025  on Shopify

    Je viens de l'installer, cela à l'air d'être une excellente apk, configuration facile, s'adapte très bien à la boutique. je trouve simplement les prix un peu elevé, mais franchement je vais tester, le but étant d'avoir plus de clients et de régler les frictions à l'achat. On verra bien. En cours de test pour l'instant :)

    Mice&Co

    Jul 19, 2025  on Shopify

    SmartBot is an amazing add to our shopify store, lifting hours of work from customer service, product recommendations, and so on. A truly needed app for every Shopify store

    PhlebotomyChicBadges

    Jul 12, 2025  on Shopify

    This app has been really good for my business. The SmartBot has been very informative and has helped to increase my sells.

    BaBo Kids Tools

    Jul 11, 2025  on Shopify

    A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes! A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál. Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have. Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.

    MeglepiMűhely

    Jun 18, 2025  on Shopify

    A SmartBot messze az egyik legjobb döntés volt, amit a webshopunkhoz hoztunk! Hihetetlenül egyszerű beállítani, és az AI tényleg érti a vásárlók kérdéseit – legyen szó rendelésekről, szállításról vagy termékinfókról. Az automatizált válaszok pontosak, gyorsak, és rengeteg időt spórolnak meg nekünk nap mint nap. Az ügyfélszolgálati terhelés legalább 60%-kal csökkent! A testreszabhatóság szuper, és a SmartBot mögötti csapat is segítőkész, ha kérdés merül fel. Ha komolyan veszed az ügyfélélményt, fez az app kötelező. MeglepiMűhely csapat www.meglepimuhely.com

    TOKYO GRAPHER

    Jun 16, 2025  on Shopify

    日本語でも問題なく利用できますし、ECに最適化されていて直近1ヶ月に実際のユーザからあった質問を全て問題なく回答できました!

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