Shopify Order status apps 2025

Checkout Plus

$29-$89 / Month

8.6

62 Reviews

Customize Your Checkout: Maximize Sales, Minimize Hassle Show more

Checkout Plus ‑ Page Editor is a versatile app that lets you fully customize your e-commerce platform's Checkout, Thank You, and Order Status pages. By personalizing these key interaction points, you can effectively communicate vital information like delivery instructions and custom messages to your customers, enhancing their shopping experience and establishing trust. The app allows your customers to add personalized gift messages, making their purchase feel special and unique. Additionally, you can offer upsell opportunities at checkout to increase your average order value (AOV), thereby boosting your revenue. Easily implement trust badges and custom messages to reassure customers of a secure transaction process. The app also enables the customization of payment and shipping methods based on specific rules, providing you with the flexibility to tailor the shopping experience to different customer segments.

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Upsells

Delivery instructions

Trust badges

Checkout customization

Custom messages

Thank you page

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SmartBot: Leading AI Chatbot

$30-$300 / Month

8.2

336 Reviews

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AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

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Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

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GLS Shipping | easyGLS

$25-$49 / Month

8.7

34 Reviews

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All-Inclusive-Solution for a smooth shipping process. Show more

GLS Shipping | easyGLS is a comprehensive shipping solution designed to streamline your logistics processes. This app allows users to create shipping labels effortlessly, whether it’s through automated systems, individual requests, or bulk processing. It features automatic dispatch of tracking information to customers, ensuring they are always informed of their order status. In addition to shipping labels, easyGLS also generates essential documents like customs forms, invoices, daily logs, and packing lists, saving valuable time and resources. With a desktop app for efficient barcode scanning and automatic printing, the app optimizes operations. Users can automate order fulfillment and apply rules for selecting the appropriate GLS products according to order details. easyGLS supports all common GLS products, making it a versatile tool for any business focused on efficient shipping management.

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Daily logs

Picking lists

Packing lists

Barcode scanning

Automatic printing

Automatic fulfillment

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Lara Google Analytics (GA4)

$2.99-$4.99 / Month

(2.6/5)

6 Reviews

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Quick, simple and easy Google Analytics (GA4) setup. Show more

Lara Google Analytics (GA4) is a powerful app that seamlessly integrates with your store admin area, allowing you to access crucial analytics without switching platforms. It provides a comprehensive view of your store's performance by displaying Google Analytics (GA4) metrics such as visitor sessions, geographic locations, and operating systems alongside your store orders and revenue—all on a single, easy-to-read graph. This streamlined experience ensures that you stay informed about your store's status with just a few clicks. You can effortlessly customize your data view by selecting date ranges and filtering orders based on status or fulfillment conditions. The app is not only easy to set up but also automatically adds the GA4 tracking code to your shop, ensuring you have full access to essential analytics. Additional features include real-time visitor monitoring and a permission system to control widget use and access per user type, making it a versatile tool for any store owner.

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Simple setup

Real-time monitoring

Filter orders

Add tracking code

View ga4 metrics

Store order tracking

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CallFlows ‑ AI Phone Agent

$39-$349 / Month

8.7

2 Reviews

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"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.

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Multilingual responses

Live data integration

Automated phone support

Handles concurrent calls

Call transcript logging

Smart call routing

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Intercom: AI Customer Service

$0.99-$139 / Month

9.1

18 Reviews

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Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.

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Customer engagement

Live chat

Order status

Self-service

Quick inquiries

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CRM PLUS on LINE

$10-$200 / Month

9.1

38 Reviews

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LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.

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Social login integration

Order status updates

Line message automation

Customer tag messaging

Rich menus delivery

Flow integration support

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KOOL WhatsApp Notifications

$20 / Month

8

10 Reviews

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Customize Templates & Send Order Notifications on WhatsApp Show more

KOOL WhatsApp Notifications is a robust app that leverages the Official WhatsApp Business API to ensure your customers stay updated on their order status efficiently. Whether you're dealing with refunds, abandoned carts, or delivery updates, you can customize various notification templates by integrating relevant variables that suit your business needs. The app's ability to broadcast messages makes it a powerful tool for promoting offers, discounts, and announcing new products. It supports up to five agents with a dedicated chat inbox, ensuring personalized customer interactions. Enjoy the freedom of sending unlimited WhatsApp messages in bulk, all while maintaining a verified green tick badge, minimizing the risk of account bans. Additionally, a comprehensive CRM panel allows for effective management of customer data, enhancing your engagement strategies. KOOL WhatsApp Notifications is ideal for businesses looking to strengthen customer communication and streamline their notification processes.

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Customizable templates

Order notifications

Bulk messaging

Broadcast messages

Crm panel

Green-tick verification

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Shipment Tracking & Notify

$9-$99 / Month

8.2

2 Reviews

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Order Lookup, Live Tracking Dashboard & Email Notifications Show more

Shipment Tracking & Notify is an essential app for Shopify users, designed to streamline the process of tracking shipments from multiple carriers like UPS, FedEx, USPS, and DHL Express. This app organizes shipments into categories such as In Transit, Out for Delivery, Delivered, and Exception, enabling quick resolution of delivery issues. Customers receive real-time delivery updates, enhancing their post-purchase experience and fostering trust. Additionally, businesses benefit from a customized tracking page, boosting brand visibility and customer retention. The app empowers merchants to monitor order progress closely and proactively respond to any delivery delays. With seamless email integration, updates are reliably sent through the business's email server, ensuring they reach customers without landing in spam folders. This app is compatible with a broad range of carriers, including Canada Post, Australia Post, Delhivery, and more, making it an adaptable solution for global e-commerce needs.

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Email notifications

Order lookup

Live tracking

Monitor progress

Branded tracking

Shipment sorting

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DHL eCommerce

(3.1/5)

2 Reviews

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DHL ServicePoints in your shop and track and trace information Show more

The DHL eCommerce app is a powerful tool designed to streamline the integration of shipping logistics with Shopify through the My DHL Portal (MDP). By seamlessly syncing with the DHL eCommerce Shopify connector, it automatically updates track and trace information from MDP to Shopify and changes the order status post-label creation. This automation ensures efficient order management, reducing manual input and potential errors. Additionally, the app features a DHL ServicePoint locator, enabling consumers to conveniently select their preferred DHL ServicePoint with ease. This enhances the customer experience by providing flexible delivery options. Ideal for online retailers using Shopify, the DHL eCommerce app helps enhance operational efficiency and improve customer satisfaction.

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Order status update

Servicepoint locator

Track and trace

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ETA Estimated delivery date

$2.99 / Month

"Accurate delivery timelines on all touchpoints boost customer satisfaction." Show more

Product Info is a dynamic app designed to enhance customer experience by providing comprehensive and transparent delivery details. The app's Estimated Delivery Date (EDD) functionality visualizes the dispatch, shipping, estimated delivery time, and final delivery date through clear timeline graphics. By integrating seamlessly across critical customer interaction points like product pages, cart, checkout, and order status pages, it ensures customers have instant access to delivery information. Additionally, estimated delivery dates can be tailored for specific products, collections, tags, or vendors and are displayed in the visitor's local time zone for maximum accuracy. This transparency helps in drastically reducing customer support queries related to delivery, as customers are well-informed of when to expect their orders. Product Info not only fosters trust and reliability but also improves the overall shopping experience by keeping customers well-informed about their product's journey.

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Clear timeline graphics

Delivery information display

Key touchpoint estimates

Local time zone display

Special

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Special es una aplicación diseñada para mejorar la logística de tu empresa al facilitar la vinculación de tus productos con nuestros servicios. Con esta herramienta, podrás optimizar los tiempos logísticos y simplificar la gestión de tus envíos. La app te permite consultar en tiempo real el estado de tus pedidos, brindándote mayor control y visibilidad sobre tus operaciones. Su interfaz intuitiva y facilidad de sincronización aseguran una experiencia de usuario fluida y eficiente. Ya no tendrás que preocuparte por los detalles logísticos, ya que Special se encarga de todo para que puedas enfocarte en hacer crecer tu negocio.

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Order tracking

Product synchronization

Logistics optimization

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YT SMS Verify COD Notification

$14.99 / Month

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COD Verification & Order Notifications for your store orders Show more

YT SMS Verify COD Notification is a robust app designed to mitigate fraudulent orders from unknown customers by sending real-time SMS confirmations featuring unique verification URLs. Once customers confirm their orders via the link, the order status updates to "confirmed," while those left unconfirmed are labeled as "pending" for manual review. This not only enhances security but also streamlines the order processing workflow, ensuring that businesses are shielded from fake transactions. The app is remarkably easy to install and configure, offering a user-friendly interface that handles tasks seamlessly in the background. With its real-time SMS verification, it provides instant validation of orders, allowing businesses to quickly address and manage any suspicious activities. Overall, this app is an essential tool for any business looking to enhance transaction security and operational efficiency.

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Background processing

Order status updates

User-friendly setup

Instant sms confirmations

Unique verification urls

Pending order reviews

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SkyNet Asia Pacific

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Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.

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Customer self-service

Easy integration

1-stop platform

Real-time order status

Generate documentation

Multiple shipment types

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Ecom-Chatbot

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AI-powered chatbot for personalized product recommendations and real-time order updates. Show more

Ecom‑Chatbot is an intelligent customer support tool designed to enhance your shopping experience by offering personalized product recommendations based on user behavior and preferences. With seamless integration into your store's ecosystem, it allows customers to track their order status in real-time using their login credentials, ensuring timely updates and transparency. The chatbot also highlights trending products and best sellers of the month, helping customers discover popular items effortlessly. Its advanced search functionality empowers users to find products with ease using SKU, title, or description. Ecom-Chatbot not only streamlines the shopping process but also helps retailers boost conversions by engaging customers with relevant product suggestions. By providing a comprehensive shopping assistant, Ecom-Chatbot aims to elevate customer satisfaction and enhance the overall eCommerce experience.

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Personalized recommendations

Real-time order updates

Atlasmic Live Chat & Helpdesk

$99 / Month

2 Reviews

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Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.

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Quick setup

Order tracking

Analytics

Live chat

Contact form

Inbound marketing

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Checkout Buddy

$50 / Month

8

27 Reviews

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Checkout page customizer with upsells, blocks, fields, rules Show more

Checkout Buddy: Customizations is designed to boost your revenue by allowing seamless customizations of your checkout page. Utilizing Checkout Extensibility, this app empowers you to effortlessly drag and drop checkout blocks to feature upsells, cross-sells, custom fields, and dynamic content such as text, links, images, and trust badges. You can also integrate address validators to streamline the user experience. The app provides the flexibility to set display rules based on a wide range of cart conditions to tailor each customer's experience. Transform script editor changes into easy, no-code customizations for payment, shipping, and discounts with Shopify Functions. Furthermore, Checkout Buddy supports customizations for Thank You and Order Status pages, enhancing the post-purchase interaction with your customers. Maximize conversions and sales by incorporating social proof elements and applying strategic display rules based on various factors like cart contents and customer details.

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Flexible display rules

Trust badges

Custom fields

Social proof

Dynamic content

Drag and drop

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Stylo: AI in Zendesk

8.2

1 Reviews

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Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.

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Consistent messaging

Automatic ticket resolution

Order status detection

Generative responses

Automatic language translation

Help center integration

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Quick Notice ‑ Announcements

$4.99 / Month

9.1

1 Reviews

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Create Clear alerts to Keep customers informed and unconfused. Show more

Quick Notice Clear Alert is a versatile app designed to streamline communication with your international customers, particularly addressing shipping challenges. It facilitates seamless notifications about delays, holiday closures, and pre-order management to ensure your clientele is always informed. By providing precise, customized alerts across your site, the app helps maintain clarity during pre-checkout, reducing the risk of misunderstandings and enhancing customer satisfaction. It empowers businesses to deliver clear order status updates, contributing to smoother transactions and more transparent interactions. With Quick Notice, you can efficiently inform your customers of any disruptions or important updates, fostering trust and reliability. Enhance your e-commerce platform's communication strategy and ensure smooth operations with this essential tool.

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Order status alerts

Holiday closure notifications

Pre-order warnings

Customized site-wide notices

Clear transaction messages

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Onepilot

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Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.

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24/7 support

Order details retrieval

Ticket processing integration

Unified ticket center

Access knowledge bases

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Shopify Order status apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 65 Apps

Checkout Plus

SmartBot: Leading AI Chatbot

GLS Shipping | easyGLS

Lara Google Analytics (GA4)

CallFlows ‑ AI Phone Agent

Intercom: AI Customer Service

CRM PLUS on LINE

KOOL WhatsApp Notifications

Shipment Tracking & Notify

DHL eCommerce

ETA Estimated delivery date

Special

YT SMS Verify COD Notification

SkyNet Asia Pacific

Ecom-Chatbot

Atlasmic Live Chat & Helpdesk

Checkout Buddy

Stylo: AI in Zendesk

Quick Notice ‑ Announcements

Onepilot