Buddy Apps Order Tracker

Develop by Shopify

/ Month

4 Days Free Trial

Show orders tracking with your own statuses

Custom order statuses

Order status form

No login required

About Buddy Apps Order Tracker

Launched Dec 18, 2017

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Set custom order messages so that customers can get updates about the order using order number

Shopify provides limited order status after placing an order, for example, Order fulfilled, Out for delivery, and Order Delivered. By using our app, you can set any number of order statuses in addition to the above and your customers can see their order status using their order number. The app also has the option to show the Order Lookup form on any page so that your customers can check the status of their orders, even if they don't have an account in your store.

Unlimited order status for each order. Re-use order status in another orders.
Embedd order status form on any page in your store
Customer doesn't need to login to get the order status. Just require order ID

Pros

Unlimited order statuses for each order
Ability to re-use order statuses in other orders
Can embed order status form on any page in the store
Customers do not need to log in to check order status—only order ID is required
Enhanced visibility of order status beyond default Shopify statuses
Improves customer experience by providing detailed tracking status

Cons

Possibly redundant if default Shopify statuses are sufficient for the store's needs
Extra setup required to create and manage custom statuses
Dependence on app functionality—if the app malfunctions, custom statuses won't be available
May require technical knowledge to embed forms on store pages