CallFlows ‑ AI Phone Agent

Develop by Call Flows Ltd.

$29-$299

/ Month

14 Days Free Trial

"Automated multilingual phone support for Shopify, enhancing customer service efficiency."

Multilingual responses

Live data integration

Automated phone support

Handles concurrent calls

Call transcript logging

Smart call routing

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About CallFlows ‑ AI Phone Agent

Launched May 05, 2025

Built by Call Flows Ltd.

Address

1A Vitosha Blvd., Sofia, 1000, BG

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Description

AI voice assistant answers calls 24/7 in 10+ languages. No coding necessary.

Call Flows AI adds fully‑automated phone support to your Shopify store. The AI agent greets callers and responds in their language, pulls live order and inventory data, answers shipping or refund questions, and transfers complex issues to staff when needed. It handles concurrent calls, logs transcripts in the admin, and gives customers instant help while you save time and payroll.

Voice responses generated in real-time from live data
Checking order status, product info or store policies like Refund, Privacy, etc.
Handles multiple simultaneous inbound calls
Smart call routing to human agents if needed
GDPR/AI Act and CCPA compliant voice data practices

Pros

Automated multilingual support enhances customer service efficiency.
AI agent greets and responds to callers in their language, improving user experience.
Supports concurrent calls, preventing call overload during busy periods.
Provides real-time voice responses based on live order and inventory data.
Efficient handling of common inquiries, such as order status and refund policies.
Smart call routing to human agents when complex issues arise.
Transcripts of calls are logged in the admin, allowing for review and auditing.
Potential for cost savings on payroll through automation.
Compliance with GDPR/AI Act and CCPA for voice data practices ensures data privacy.

Cons

May require initial setup and configuration to integrate with existing systems.
Limited handling of highly complex or nuanced customer inquiries that require human judgment.
Potential language translation inaccuracies in multilingual support.