Molin: AI Chatbot Agent

Name: Molin: AI Chatbot Agent Introduction Video
Uploaded: 2024-04-06T19:15:04Z
Duration: 1 min 33 s
Description: Save time on customer support and sell more products with AI

Develop by Molin AI

$23-$139

/ Month

Free plan available 14 Days Free Trial

Save time on customer support and sell more products with AI

Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

About Molin: AI Chatbot Agent

Launched Jan 23, 2024

Built by Molin AI

Email :

[email protected]

Address

124 City Road, London, ENG, EC1V 2NX, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload.

Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates.

Sell more: Recommend products to your customers in conversation to sell more.
Reply instantly: Answer customer questions instantly in multiple languages.
AI Actions: Automatic order updates, cancellations, refunds and more.
Engage customers with personalised conversation starters based on user behavior.
Gain unique insights from your customer's conversations to improve your shop.

Pros

Handles customer queries in over 92 languages, which is beneficial for shops with a global customer base
Provides personalized product recommendations, potentially increasing conversion rates
Instantly resolves customer issues, improving customer satisfaction
Offers discounts and promo codes, which can boost sales and encourage repeat purchasing
Collects visitor emails, aiding in lead generation and future marketing efforts
Can be trained to follow specific rules and conversational formats, increasing its adaptability to different business needs
Strengthens brand's customer connection and improves shop ratings through better reviews

Cons

Reliance on the quality of AI language models which might not understand every unique query accurately
Potential initial setup complexity in training the AI to closely match shop-specific standards and conversational needs
Concerns regarding the handling of customer data and privacy may arise, as it uses shop's data
Integration with existing systems might require additional resources or technical support

Top Helpful Reviews

BioTechUSA Hungary

Apr 09, 2025 on Shopify

We’ve had a good experience with Molin AI so far. The setup process was pretty simple, and the support team was responsive and helpful. The ability to customize the chatbot's personality through prompts is really useful. It helps ease the load on our customer service by handling common questions and suggesting products effectively!

Mariposa

Apr 01, 2025 on Shopify

Molin was really easy to set up and it worked immediately. Fewer shoppers are messaging my team with support questions now and I see that Molin can correctly answer almost all of them. AI Agents are definitely the future.

Proptee Shop

Feb 05, 2024 on Shopify

Integrating Molin into our shop has been amazing! I never thought that one day I'd have my own AI, but I do now :D The setup was super easy and we immediately saw a huge reduction in support. The AI's ability to understand and respond to questions is insane. I hate to say it, but a lot better than most of the humans out there... It took me a while to understand how I can give instructions to my AI, but I reached out to the team and they gave me a live demo a few hours later. I'm super satisfied and would recommend Molin to all store owners!