Molin: AI Support + Sales Chat

Develop by Molin AI

$19-$99

/ Month

Free plan available 14 Days Free Trial

Save time on customer support and sell more products with AI

Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

About Molin: AI Support + Sales Chat

Launched Jan 24, 2024

Built by Molin AI

Email :

[email protected]

Address

124 City Road, London, ENG, EC1V 2NX, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Sell more products & reduce customer support with your shop’s ChatGPT.

Molin is a conversational AI chatbot which uses your shop's data with advanced AI language models to instantly answer customer queries in over 92 languages. It not only converts visitors to customers with personalized product recommendations but also resolves customer issues instantly. Plus, Molin boosts sales by offering discounts and promo codes, enhancing your shop's rating and strengthening your brand's customer connection.

Reply instantly: Answer customer questions instantly in 92+ languages.
Sell more: Recommend products to your customers in conversation to sell more.
Collect leads: Let your AI collect visitors' emails seamlessly.
Train your AI: Make your AI follow specific rules and conversational format.
Get better reviews: Boosts ratings and strengthens your brand's customer connect

Pros

Handles customer queries in over 92 languages, which is beneficial for shops with a global customer base
Provides personalized product recommendations, potentially increasing conversion rates
Instantly resolves customer issues, improving customer satisfaction
Offers discounts and promo codes, which can boost sales and encourage repeat purchasing
Collects visitor emails, aiding in lead generation and future marketing efforts
Can be trained to follow specific rules and conversational formats, increasing its adaptability to different business needs
Strengthens brand's customer connection and improves shop ratings through better reviews

Cons

Reliance on the quality of AI language models which might not understand every unique query accurately
Potential initial setup complexity in training the AI to closely match shop-specific standards and conversational needs
Concerns regarding the handling of customer data and privacy may arise, as it uses shop's data
Integration with existing systems might require additional resources or technical support

Rating And Reviews

Proptee Shop

Feb 05, 2024 on Shopify

Integrating Molin into our shop has been amazing! I never thought that one day I'd have my own AI, but I do now :D The setup was super easy and we immediately saw a huge reduction in support. The AI's ability to understand and respond to questions is insane. I hate to say it, but a lot better than most of the humans out there... It took me a while to understand how I can give instructions to my AI, but I reached out to the team and they gave me a live demo a few hours later. I'm super satisfied and would recommend Molin to all store owners!