Shopify Customer support apps 2025

Sky Agent

$19-$299 / Month

"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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Mailswap : ASS Manager

$49.99-$149.99 / Month

(3.1/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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Yugaa ‑ AI Chatbot

$59-$119 / Month

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AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.

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24/7 support

Knowledge base

Streamlined operations

Instant responses

Data security

Automated engagement

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GenieButton for conversations

$3 / Month

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Enhance customer support with real-time chat on your store Show more

GenieButton for Conversations is a versatile chat button app designed to streamline communication with your customers. It offers flexible customization options, allowing you to seamlessly integrate and tailor the chat experience to align with your brand's identity. Whether you're a small business or a large enterprise, GenieButton provides flexible plans to suit your specific needs. Our dedicated support team is committed to assisting you throughout the entire process, from installation to optimization, ensuring a smooth and hassle-free experience. By enhancing your store's customer engagement, GenieButton not only helps you understand customer needs better but also fosters stronger customer relationships. With GenieButton, effortlessly connect with your customers and elevate their interaction experience.

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Real-time chat

Customisation options

Instant connection

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Charla Live Chat

$6 / Month

9.1

12 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Mega Telegram Button

9.1

2 Reviews

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Enhance customer support with a customizable Telegram button Show more

Mega Telegram Button is a powerful tool designed to streamline customer support on Shopify stores by providing a direct communication channel through Telegram. By integrating a customizable button into your store, customers can effortlessly reach out to designated Telegram accounts, ensuring quick and efficient responses. The app is simple to install, requiring no technical expertise, making it accessible for all store owners. Its design can be fully customized to align with your store’s brand and aesthetics, creating a seamless user experience. Importantly, Mega Telegram Button is lightweight and doesn't compromise your store’s SEO performance, maintaining optimal functionality. Enhance your customer interaction and support services with this convenient and user-friendly solution, making it an excellent choice for improving overall customer satisfaction.

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Customizable design

Simple installation

Seo-friendly

Instant communication

Intuitive usage

Improves interaction

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PlaybackPro ‑ Live Preview

$9-$39 / Month

6.6

3 Reviews

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Watch customers in real-time. Show more

PlaybackPro - Live Preview is an innovative app designed to enhance your online store's engagement and sales through real-time interactions. This app allows you to connect to live sessions and provides the ability to view live previews of customer interactions, helping you understand visitor behavior and preferences more effectively. With integrated chat functionality, you can communicate directly with potential customers, addressing their queries instantly to boost conversion rates. Additionally, the app's notification system alerts you to sessions that have shown interest but haven't placed an order, enabling you to proactively engage. Users can filter sessions based on cart value, errors, UTMs, and other metrics to target high-potential visitors strategically. By offering these comprehensive tools, PlaybackPro not only aids in driving sales but also streamlines customer support operations.

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Real-time preview

Customer support

Live chat integration

Session recording

Sales optimization

Notification alerts

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Fullcourt

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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.

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Order management

Efficient search

Unified inbox

Customer context

Team workflow organization

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KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

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Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

proteger ‑ 安心して買える延長保証サービス

8.2

18 Reviews

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延長保証により安心できる購入体験を作り、マーチャントとエンドユーザーに価値をお届けします！ Show more

Proteger ‑ 安心して買える延長保証サービス is a comprehensive app designed to enhance customer satisfaction and provide an additional revenue stream for retailers without any risk. By offering an extended warranty option, retailers can easily manage the process without engaging in complex administrative tasks. Proteger turns potentially negative experiences, such as product malfunctions, into positive ones by handling the entire claims process with precision and care. Customers benefit from 24/7 online or phone support, ensuring they have constant access to assistance and information regarding their warranties. The app covers a wide range of products, including electronics, home appliances, sports equipment, automotive parts, furniture, jewelry, and musical instruments. If your products aren't listed, Proteger encourages retailers to reach out for tailored solutions. Additionally, the app seamlessly integrates with Shopify, enabling automatic tracking and management of warranty sales right from the platform.

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Shopify integration

Automated tracking

24/7 support

Extended warranty

Wide product coverage

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ESTS WhatsApp

$99.99 / Month

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Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.

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No coding required

Easy setup

Whatsapp integration

Direct contact

Agent list

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Taggo: Inbox & AI Chatbot

$12-$39 / Month

9.1

2 Reviews

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Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.

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App integrations

Multi-language support

Smart recommendations

Proactive engagement

Shopify data integration

Quick deployment

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

9.1

1 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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PlainChat: WhatsApp Chat

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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Wapp ‑ WhatsApp Chat Button

$3.99-$9.99 / Month

8.2

9 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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Superhumans: Email, SMS, Chat

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Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.

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Seamless integration

Performance tracking

Live chat

Dedicated account managers

Email support

24/7/365 support

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PX WhatsApp Chat ‑ Live Chat

$2.95 / Month

(2.6/5)

15 Reviews

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Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.

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Whatsapp button

Instant contact

Enhanced support

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OT: WhatsApp Chat & FAQ

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

Install App

Shopbot: AI Chat & WhatsApp

$19.97-$249.97 / Month

9.1

1 Reviews

Claim Offer

"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 169 Apps

Sky Agent

Mailswap : ASS Manager

Yugaa ‑ AI Chatbot

GenieButton for conversations

Charla Live Chat

Mega Telegram Button

PlaybackPro ‑ Live Preview

Fullcourt

KamiChat：ChatGPT Chat

proteger ‑ 安心して買える延長保証サービス

ESTS WhatsApp

Taggo: Inbox & AI Chatbot

K‑Chat AI Chatbot for Fashion

3Dsellers ‑ CRM & Helpdesk

PlainChat: WhatsApp Chat

Wapp ‑ WhatsApp Chat Button

Superhumans: Email, SMS, Chat

PX WhatsApp Chat ‑ Live Chat

OT: WhatsApp Chat & FAQ

Shopbot: AI Chat & WhatsApp