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Kore.ai Retail Assist
AI-Powered Shopping Assistant for Seamless Shopping & Tracking
Automated responses
Customer engagement
Order tracking
Returns management
Order management
Order placement
Order cancellations
Product search
Agent transfers
About Kore.ai Retail Assist
Built by Kore.ai
Email :
rapdmadmin@kore.com
AddressKore.ai, 7380 West Sand Lake Road, Suite 390, Orlando, FL, 32819, US
Website Privacy policy
Description
AI-Powered Shopping Virtual Assistant for Seamless Service and Personalized Engagement
Kore.ai Retail Assist is revolutionary chatbot for streamlined customer engagement, order management, and seamless agent transfers. GenAI elevates product search capabilities for personalized responses. The app efficiently processes FAQs and manuals for comprehensive customer support.
Kore.ai Retail Assist is revolutionary chatbot for streamlined customer engagement, order management, and seamless agent transfers. GenAI elevates product search capabilities for personalized responses. The app efficiently processes FAQs and manuals for comprehensive customer support.
more
- Reduce human assistance for customer queries with automated responses.
- GenAI powered product search for quicker filtering based on customer's queries
- Place an Order with one or more items with ease talking to Kore.ai Retail Assist
- Tracking an Order is just an ask away - Our app will quickly respond with status
- Ability to perform cancellations, track orders, returns & many more with our App
Pros
- Streamlined customer engagement through AI-powered chatbot
- Efficient order management and seamless agent transfers
- GenAI enhanced product search capabilities for personalized responses
- Automated processing of FAQs and manuals for comprehensive support
- Reduces reliance on human assistance for customer queries
- Efficient and easy order placement through conversational interface
- Quickly provides order tracking and status updates
- Supports various order-related actions like cancellations and returns
Cons
- Potential challenges for users unfamiliar with chatbot interfaces
- Dependence on AI could lead to errors in complex query handling
- May not fully replicate the nuanced communication of a human agent
- Requires consistent updates to improve AI accuracy and capabilities
- Initial setup and integration with existing systems may be complex
Key Features
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