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Showing 1 to 20 of 7 Apps
ChannelReply

ChannelReply

  • Free App
7.8
3 Reviews
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View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages
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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
7.7
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
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Customer Service Helpdesk App

Customer Service Helpdesk App

  • $49-$199 / Month
  • 14 Days Free Trial
6.9
31 Reviews
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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging
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ChattyBird AI Chatbot

ChattyBird AI Chatbot

  • $14.99 / Month
  • 7 Days Free Trial
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24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.
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Interactive chat generation
Product data training
Track customer interactions
24/7 automated support
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Mailo Ai

Mailo Ai

  • $9-$49 / Month
  • 7 Days Free Trial
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AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.
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Shopify integration
Automated replies
Automated email classification
Sentiment analysis
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Kore.ai Retail Assist

Kore.ai Retail Assist

  • Free App
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AI-Powered Shopping Assistant for Seamless Shopping & Tracking Show more

Kore.ai Retail Assist is an innovative chatbot designed to transform customer engagement and streamline order management. Leveraging GenAI, the app enhances product search capabilities, delivering personalized responses for a superior shopping experience. Customers can easily place orders, track their status, and perform tasks such as cancelations and returns through simple interactions with the chatbot. By processing FAQs and manuals, Kore.ai Retail Assist offers comprehensive customer support, reducing the need for human intervention in query resolution. This ensures efficient handling of customer inquiries and seamless agent transfers when needed. The app also prioritizes user experience by ensuring quick and accurate filtering based on customer queries, making retail operations more efficient and customer-focused.
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Automated responses
Customer engagement
Order tracking
Returns management
Order management
Order placement
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SchlauDesk Helpdesk

SchlauDesk Helpdesk

  • $15-$59 / Month
  • Free Plan Available
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Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.
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Efficient ticket management
Ai-powered responses
Unified inbox
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Quizify ‑ Product Quiz Builder

Quizify ‑ Product Quiz Builder

  • $9.99-$39.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.5
121 Reviews
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Product Recommendation Quiz Builder with Highest Responses Show more

Quizify - Product Quiz Builder is an innovative web tool designed to enhance the shopping experience on e-commerce platforms by providing personalized product recommendations. This intuitive quiz builder helps online retailers guide customers in finding the right products, reducing the likelihood of abandoned shopping carts. By simulating the personalized assistance found in physical stores, Quizify allows businesses to ask tailored questions and analyze customer responses effectively. This leads to increased sales and a decrease in product returns, as customers are matched with offerings that suit their preferences. Additionally, with features like direct, tag, score, and type-based recommendations, the app covers all retailer needs while the conditional logic feature ensures a dynamic and customized user interaction. The tool also offers robust analytics and actionable insights, empowering businesses to understand their customers better and create marketing campaigns that yield higher returns on investment. The user-friendly interface and attractive quiz templates make Quizify a valuable asset for any e-commerce store looking to optimize customer satisfaction and drive sales.
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Conditional logic
Personalized recommendations
Actionable insights
Web-powered quiz
Interactive questionnaires
Customer behavior analytics
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K: RSVP Forms Builder

K: RSVP Forms Builder

  • Free App
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Simplify event planning with personalized RSVP forms. Show more

K: RSVP Forms Builder is a versatile app designed to simplify event registration and RSVP management. Whether planning a wedding, conference, or party, this app empowers users to create customized forms swiftly for any occasion. It offers seamless tracking of responses, the ability to export guest lists, and efficient handling of multiple events. Users can enjoy features such as easy sharing, real-time updates, and fully customizable fields, ensuring a stress-free event planning experience. The app's intuitive drag-and-drop interface and ready-to-use templates enhance usability, catering to both novice and experienced organizers. Transform your event management and streamline your planning process by downloading the K: RSVP Forms Builder app today!
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Customizable fields
Drag-and-drop design
Easy sharing
Custom event registration
Real-time response tracking
Export guest lists
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Wix AI Chat Assistant (Beta)

Wix AI Chat Assistant (Beta)

  • Free App
6.9
21 Reviews
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AI-powered chat assistant for personalized support and product recommendations. Show more

Wix AI Chat Assistant (Beta) is a cutting-edge tool designed to enhance customer interaction on any Wix website. This AI-powered chat assistant helps turn visitors into customers by providing personalized product and service recommendations, and it offers 24/7 support, ensuring queries are answered promptly. It seamlessly integrates with your site, learning about your business to provide accurate responses, and allows you to join ongoing conversations, offering human assistance when needed. The app includes a convenient testing feature for experimentation before going live, as well as customizable UI design to match your site's style. It provides a centralized inbox for managing live and past conversations, and you can set your availability hours and create a contact form for follow-up. However, users should be aware of the app's AI nature—it scans and uses publicly available site data, potentially presenting inaccuracies. The app is available as a free beta release for a limited time, offering an exclusive two-month trial with usage limits.
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Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
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UserLoop Post Purchase Surveys

UserLoop Post Purchase Surveys

  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.8
25 Reviews
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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
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Sidr Zendesk and Gmail Macros

Sidr Zendesk and Gmail Macros

  • Free App
7.3
2 Reviews
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Use placeholders in your Zendesk and Gmail help desk messages Show more

Sidr Zendesk and Gmail Macros is an innovative app designed to streamline customer support processes by automating macro messages with Shopify variables. With this tool, help desk agents using platforms like Zendesk can effortlessly incorporate essential order details, such as item names and order numbers, directly into their responses. This eliminates the tedious task of switching between Shopify and the help desk system to manually copy and paste order information, thereby increasing efficiency and reducing response times. The app provides a comprehensive list of Shopify placeholders, empowering support teams to craft precise and personalized responses with ease. Additionally, users can preview their responses directly within the Zendesk and Gmail side app, ensuring accuracy and coherence before sending. Seamless integration with both Zendesk and Gmail makes this app an indispensable tool for any business looking to enhance their customer support experience.
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Seamless integration
Shopify placeholders
Preview responses
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Relish AI Chatbot, Quiz, FAQ

Relish AI Chatbot, Quiz, FAQ

  • $29-$599 / Month
  • 14 Days Free Trial
7.1
22 Reviews
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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.
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Subscription management
Virtual shopping assistant
Automated customer support
Instant faq responses
Order status updates
Human hand-off
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Stylo: AI in Zendesk

Stylo: AI in Zendesk

  • Free App
7.4
12 Reviews
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Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.
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Consistent messaging
Automatic ticket resolution
Order status detection
Generative responses
Automatic language translation
Help center integration
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WinInfluencer: Find Influencer

WinInfluencer: Find Influencer

  • Free Plan Available
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An AI-driven tool that can automatically contact influencers Show more

WinInfluencer: Find Influencer is your go-to app for effortlessly discovering and connecting with the perfect social media influencers to elevate your brand. With just a few clicks, submit your desired influencer criteria, such as category keywords, follower count, and geographic region. Leveraging the power of AI algorithms, WinInfluencer identifies and reaches out to potential matches on your behalf, sending invitation emails for collaboration. The app provides comprehensive details on each influencer, including basic data and audience analytics, helping you make informed decisions. Benefit from its efficient email functionality and expedited response times, typically within a day. Stay ahead with a continuously updated database covering platforms like YouTube and TikTok, and enjoy the convenience of an integrated PayPal system for seamless commission payouts. WinInfluencer ensures your influencer marketing campaigns are not only effective but also streamlined and efficient.
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Ai influencer matching
Automated email invites
Response tracking
Audience analytics
Bulk email collection
Paypal integration
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Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
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SchlauDesk Helpdesk

SchlauDesk Helpdesk

  • $15-$59 / Month
  • Free Plan Available
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Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.
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Efficient ticket management
Ai-powered responses
Unified inbox
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Bodt ‑ Live Chat & AI SalesGPT

Bodt ‑ Live Chat & AI SalesGPT

  • $19-$299 / Month
  • Free Plan Available
7.8
1 Reviews
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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.
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Product recommendations
Live chat
24/7 support
Ai responses
Quick view add-to-cart
Manual takeover
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Yugaa ‑ AI Chatbot

Yugaa ‑ AI Chatbot

  • $69-$99 / Month
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AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
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24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement
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DisputeNinja

DisputeNinja

  • Free App
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We help you win chargebacks Show more

DisputeNinja is a powerful tool designed to streamline and enhance the chargeback management process. Handling chargebacks can often be tedious and demoralizing, especially when the outcome isn't favorable. However, DisputeNinja leverages its extensive expertise in chargeback resolution to tilt the scales in your favor. By simply sending your evidence through our seamless APIs and integrations, our team of experts takes over to meticulously draft and submit compelling rebuttals on your behalf. With our strategic approach, we aim to not just defend but succeed, ensuring that you either win the dispute or retain your funds. Trust DisputeNinja to transform the way you handle chargebacks, turning a burdensome task into a winning opportunity.
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Api integration
Expert drafting
Submission automation
Response management
Chargeback rebuttals
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