Shopify Customer support apps 2026

Yugaa - AI Chatbot

$59-$119 / Month

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.

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SuperAGI Marketing (Contlo)

7.5

75 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

8.2

6 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Tipi Help

$10 / Month

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Help Desk app embedded in your store admin Show more

Tipi is an intuitive app designed to elevate customer support services for retail stores, ensuring customer satisfaction and repeat business. Its user-friendly interface is packed with powerful features that enable swift resolution of customer inquiries. Within just an hour, you can become proficient in using Tipi, allowing you to deliver exceptional and personalized support with ease. By centralizing all customer support conversations, Tipi streamlines communication, ensuring that no query goes unanswered. Assign tasks efficiently to your support team members and implement a seamless conversation workflow for better team collaboration. Integrated directly into your store's admin interface, Tipi provides a cohesive experience that simplifies the support process and enhances overall productivity.

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AI Harness

$10 / Month

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AI Harness Image & content generation, chat bot for queries Show more

AI Harness is a powerful AI language model designed to facilitate natural language conversations with human-like responsiveness, making it suitable for diverse applications. By employing advanced deep learning techniques, it can generate coherent and contextually relevant responses across various topics. Ideal for use in customer support, language tutoring, and creative writing, AI Harness offers a versatile solution for both personal and professional settings. In addition to text-based interactions, the app also provides functionality to generate images and create content for blog posts, complete with scheduling features. Its ability to act as a ChatGPT-based chatbot and generate content tailored to specific requirements further enhances its utility. Whether you're looking to automate content creation or improve communication efficiency, AI Harness equips you with the tools needed to streamline these processes seamlessly.

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Aurum: Viber Chat Connect

$1 / Month

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Simplify customer chat with a Viber button on your Shopify store. Show more

Aurum: Viber Chat Connect is a seamless communication tool designed for Shopify store owners, enabling them to integrate a Viber button easily into their online store. This app requires no coding expertise, ensuring a straightforward setup process. Once installed, it allows customers to reach out to merchants directly through Viber, facilitating real-time communication. This instant connection not only enhances the customer experience but also builds trust by providing quick and personal support. Ideal for merchants aiming to simplify communication flows and engage more effectively, Aurum effortlessly bridges the gap between businesses and customers. With just a few clicks, retailers can set up the Viber button and start interacting with their audience immediately, streamlining customer service without disrupting their operational workflow.

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ask Oskar: AI Chat Assistant

$15-$99 / Month

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Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.

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Messenger Chat Connect

$1 / Month

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"Seamlessly integrate Messenger for instant customer support on Shopify." Show more

Aurum: Messenger Chat Connect is an intuitive app designed to seamlessly integrate Facebook Messenger into your Shopify store. With just a few clicks, you can add a Messenger button, making it easy for customers to contact you directly. This feature enhances communication by allowing customers to quickly ask questions and receive real-time responses, improving their overall shopping experience. The app requires no technical skills for setup, ensuring a hassle-free integration process. By providing an efficient communication channel, Aurum helps build trust and fosters customer loyalty without adding to your workload. Stay connected and elevate your customer support with this simple, yet effective tool.

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OneHash Chat

$27-$270 / Month

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Omni-channel customer support with seamless Shopify integration. Show more

OneHash Chat is a comprehensive customer support solution designed to streamline communication and enhance customer interactions. This intuitive platform allows businesses to connect with customers across multiple channels, including Email, SMS, WhatsApp, Instagram, and more, facilitating seamless conversations from a single interface. The integration of a chat widget with Shopify’s native features simplifies the way businesses provide updates, track orders, and manage customer inquiries. OneHash Chat supports marketing campaigns, automations, and provides a robust help center to optimize customer engagement. It also enhances order management by enabling easy actions such as refunds, returns, fulfillment, and cancellations, and keeps customers informed with real-time order status updates via omni-channel communication. Furthermore, businesses can effortlessly share product recommendations and discounts directly through chats, elevating the customer experience and boosting sales opportunities.

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Zoko: WhatsApp & Instagram CRM

$49.99-$499.99 / Month

7.7

299 Reviews

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Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

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Flyweight AI Chatbot | AI Chat

$1-$99 / Month

7.9

106 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Shopbot: AI Customer Calls

$39-$349 / Month

8.2

4 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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HelpDesk for Ecommerce support

8.1

2 Reviews

Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive customer service application designed to streamline and enhance the support experience for online retailers. Tailored specifically for the fast-paced world of ecommerce, this app integrates seamlessly with popular ecommerce platforms, enabling businesses to manage customer inquiries more efficiently. With features like AI-driven ticket automation, multi-channel support, and real-time chat, HelpDesk allows support teams to respond faster and resolve issues more effectively, ensuring higher customer satisfaction. The intuitive dashboard provides insightful analytics, helping businesses track performance metrics and identify areas for improvement. Additionally, HelpDesk's robust collaboration tools foster seamless team communication, empowering support agents to deliver consistent and personalized assistance. With security and scalability at its core, HelpDesk for Ecommerce Support is the ideal solution for businesses aiming to elevate their customer service standards.

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Barq

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Elevate Sales Performance with Smooth Order Processing Show more

Barq is a specialized app designed to seamlessly connect your Shopify store with our shipment company's main website, streamlining the order fulfillment process. With Barq, store administrators can effortlessly send orders to our system for fulfillment while managing and tracking their orders with ease. The app facilitates a clear distinction between valid and invalid orders, allowing for efficient management and resolution of potential issues. Additionally, merchants can add Barq as a carrier option at the checkout page, enhancing the range of shipping options available to customers. An intuitive authentication page ensures secure access for all merchants, protecting both their data and order integrity. Should any questions or issues arise, the robust support section provides direct access to our customer service team for prompt assistance.

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MIT WhatsApp Widgets: 4 in 1

$2.99 / Month

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Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!

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Popy: Whatsapp Marketing, Chat

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Boost sales with customizable, automated WhatsApp chats and multi-language support. Show more

Popy is a dynamic WhatsApp marketing app designed to transform your customer interactions into profitable sales opportunities. With its powerful chat widget, you can effortlessly recover abandoned carts and send personalized messages, ensuring no sales opportunity is missed. The app offers a centralized inbox to streamline customer support, allowing you to manage all customer interactions efficiently. Customize your chat button to match your brand aesthetic, and automate order updates to keep your customers informed in real-time. Engage your audience across multiple devices with ease, thanks to multi-language support and seamless integration. With smart notifications, you can stay on top of every conversation, maximizing conversions. Additionally, Popy provides seven distinct chat widget styles, timezone adaptability, and customizable opening hours to fit your business needs perfectly.

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Autochat - Proactive Live Chat

1 Reviews

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Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.

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SleekFlow ‑ Conversational AI

$199-$399 / Month

(3/5)

2 Reviews

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Recover abandoned cart, automate support and sales workflow Show more

SleekFlow - Sell on WhatsApp is a versatile app designed for Shopify stores to enhance communication and boost sales through the power of WhatsApp. By automating messages for abandoned carts and order confirmations, SleekFlow helps merchants improve sales performance and streamline customer support operations. The app allows store owners to efficiently segment customers based on spending habits and product categories, enabling targeted campaign messages that drive higher conversion rates. With order history readily accessible in the inbox, businesses can provide better sales and support experiences. Additionally, merchants can send automated updates on order confirmations and shipping directly over WhatsApp, enhancing customer engagement and satisfaction. SleekFlow also features tools for tracking sales performance across social channels, offering a comprehensive solution for Shopify stores looking to optimize their operations through effective communication strategies.

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Bytes Easy FAQ

$2.99-$5.99 / Month

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Effortlessly manage FAQs for every product and page, boosting Show more

Bytes Easy FAQ is an intuitive app designed to streamline FAQ management for merchants, enhancing the overall shopping experience. This app allows businesses to effortlessly organize and customize FAQs for both products and pages, ensuring that relevant information is always at shoppers' fingertips. By simplifying the process of creating, editing, and displaying FAQs, Bytes Easy FAQ significantly reduces the time merchants spend on support-related tasks while also decreasing customer inquiries. The app provides flexibility in associating FAQs with specific products or pages, enabling shoppers to quickly find the answers they need. With features like color preferences for FAQ displays, it offers additional customization options to align with brand aesthetics. Overall, Bytes Easy FAQ not only boosts efficiency for merchants but also improves customer satisfaction by making essential information readily available.

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Enalito: Email, SMS, ChatBot

$29-$99 / Month

8.2

3 Reviews

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Advanced eCommerce AI Chatbot & Marketing Automation Show more

Enalito: Email, SMS, ChatBot is a cutting-edge AI-driven platform designed to enhance customer support and accelerate revenue growth. It leverages AI segmentation to identify new revenue streams and prevent customer attrition, ensuring a more robust marketing strategy. The platform offers on-site personalization widgets and personal stores for users, empowering them for a more customized shopping experience. At the heart of the application, an AI chatbot provides instant offers, significantly increasing customer conversions and loyalty. By integrating real-time event-triggered actions across multiple channels—email, SMS, WhatsApp, and the chatbot itself—Enalito ensures a seamless, multichannel marketing approach. It supports a broad range of email marketing campaigns, from abandoned carts to win-back emails, managed with AI-generated insights and automation tools. This all-in-one solution is a game-changer for businesses looking to revolutionize their customer experience and drive substantial growth.

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 201 Apps

Yugaa - AI Chatbot

SuperAGI Marketing (Contlo)

K‑Chat AI Chatbot for Fashion

Tipi Help

AI Harness

Aurum: Viber Chat Connect

ask Oskar: AI Chat Assistant

Messenger Chat Connect

OneHash Chat

Zoko: WhatsApp & Instagram CRM

Flyweight AI Chatbot | AI Chat

Shopbot: AI Customer Calls

HelpDesk for Ecommerce support

Barq

MIT WhatsApp Widgets: 4 in 1

Popy: Whatsapp Marketing, Chat

Autochat - Proactive Live Chat

SleekFlow ‑ Conversational AI

Bytes Easy FAQ

Enalito: Email, SMS, ChatBot