6.2
SmartPick ‑ AI Chatbot logo

SmartPick ‑ AI Chatbot

  • Built for Shopify
  • Free plan available

    This app is a chatbot using the popular ChatGPT API.

    Product suggestions
    Natural conversations
    Ai-powered chat
    Resolve customer issues
    Analyze chat history
    1 Reviews
    6.2

    About SmartPick ‑ AI Chatbot

    Launched Mar 09, 2023

    Categories

    Built by 株式会社Forest Book

    Description

    A chatbot equipped with GPT-4o! We respond to customer concerns! Enhance your customers' shopping!

    SmartPick plays a crucial role for merchants. This app allows chatbots to quickly resolve customer issues using AI. Merchants can support customers with everything from product usage to returns and refunds. Additionally, merchants can understand potential customer issues from chat history, improving product lineups and marketing strategies. Streamlining tasks like customer support allows merchants to focus on sales strategies and product development, leading to business growth.

    SmartPick plays a crucial role for merchants. This app allows chatbots to quickly resolve customer issues using AI. Merchants can support customers with everything from product usage to returns and refunds. Additionally, merchants can understand potential customer issues from chat history, improving product lineups and marketing strategies. Streamlining tasks like customer support allows merchants to focus on sales strategies and product development, leading to business growth. more
    • With the GPT-4o, you can suggest products through natural conversations.
    • Improvement in purchase and repurchase rates can be expected.
    • It allows you to understand customer concerns.

    Pros

    • Efficient resolution of customer issues using AI
    • Supports a wide range of customer inquiries from product usage to returns and refunds
    • Enables merchants to analyze chat history to understand potential customer issues
    • Helps improve product lineups and marketing strategies
    • Streamlines tasks allowing merchants to focus on sales strategies and product development
    • Improves purchase and repurchase rates through product suggestions
    • Enhances understanding of customer concerns through natural conversations

    Cons

    • Potential dependency on the ChatGPT API stability and performance
    • May require initial setup and training to optimize chatbot performance for specific merchant needs
    • Some complex customer issues might still require human intervention
    • Privacy and data security concerns related to the handling of customer data

    Rating And Reviews

    モクカグ

    Apr 06, 2023  on Shopify

    設置するだけで、AIが商品を紹介してくれる、夢のようなチャットボットです。 こんなツールがあればいいなと思っていたのと、30ドル分無料で使えるということで、インストールしてみました。 感想としては、確かに質問に合わせて商品を紹介してくれるのですが、想像していたものとはちょっと違う感じでした。 ・質問に該当する商品説明文をただ読み上げている感じで、回答がやたら長く、会話している感じにはならない。 ・AIの挙動として回答の注意事項が設定できるが、変化がよく分からない。 ・提案できる商品は、最大250商品までとなっており、250商品以上ある場合は、手動で選ぶ必要がある(自動で選ぶと、あいうえお順となってしまう)。 現時点では丁寧に設定された普通のチャットボットの方が便利かなという感じですが、まだチャットボットを導入してないショップなどは、最初は無料で使えるので、導入してみても面白いと思います。 ChatGPT APIを使ったチャットボット入れてみたよと、ちょっとした話題にもなります。

    More App like this

    CartSave logo
    (2 Reviews)
    (2 Reviews)
    $99-$499 / Month
    • Free Plan Available

    Double your cart recovery by reducing anonymous carts

    Shopify Email logo
    (1,549 Reviews)
    (1,549 Reviews)
    • Free Plan Available

    Email marketing made for commerce

    Shopify Inbox logo
    (4,562 Reviews)
    (4,562 Reviews)
    • Verified

    Connect with shoppers and drive sales with chat

    Recupera Carrito por Whatsapp logo
    (7 Reviews)
    (7 Reviews)
    $19-$99 / Month
    • Free Plan Available

    Recupera carritos abandonados por Whatsapp y vende más