Shopify Customer support apps 2026

WBL ‑ AI ChatBot Pro

$5 / Month

Boost sales with a customizable, real-time AI ChatBot for online stores. Show more

WBL - AI ChatBot Pro is a dynamic AI assistant designed specifically for online stores, enhancing customer engagement and support. The app allows businesses to interact with customers through an intelligent chatbot that can display product details, check stock availability, showcase collections, and provide order information in real-time. Users can personalize the chat interface by customizing the appearance, headers, messages, and fonts to align with their brand. This AI-powered chatbot not only provides instant responses, improving customer satisfaction, but also helps boost sales by addressing customer inquiries promptly. Additionally, it allows customers to filter products by attributes such as color or size, making the shopping experience more efficient. WBL - AI ChatBot Pro is an essential tool for online retailers looking to streamline their customer service and optimize their sales process.

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Product filtering

Ai customer support

Customizable chat appearance

Real-time product display

Instant order details

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Meetanshi Facebook Chat

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Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.

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Quick integration

Customize popup

Guest support access

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StoreClerk: AI Sales & Support

$29.99-$99.99 / Month

8.2

1 Reviews

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Drive sales and product discovery with our hassle-free bot Show more

StoreClerk: AI Sales & Support is a cutting-edge app that transforms customer service through AI-driven personalization and efficiency. It intelligently recommends products, facilitates upselling, and provides comprehensive support by accurately interpreting customer intents. Seamlessly integrating into any store with a customizable appearance, StoreClerk ensures a consistent and professional shopping experience. Merchants benefit from its round-the-clock availability and cost-effectiveness, while it handles everything from product discovery to support inquiries, allowing businesses to focus on core activities. The app also excels in surfacing desired products and matching benefits to customer needs, thereby driving conversions. Through its intuitive setup and ability to answer questions about shipping and returns, StoreClerk effectively enhances customer engagement and satisfaction. Its effortless integration and functional versatility make it a valuable tool for modern retailers looking to improve sales and service processes.

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Seamless integration

Customizable appearance

Product discovery

Real-time chat

Ai personalization

24/7 availability

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ClickConnector

$99-$499 / Month

(1.7/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Yuma AI

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"Automate customer support with AI-powered ticket handling and seamless integrations." Show more

Yuma AI revolutionizes customer support by deploying AI agents to manage support tickets efficiently and effectively. These intelligent agents can interpret customer intent, access order details, update shipping information, and process refunds seamlessly, all while integrating directly with your current help desk systems. By connecting with platforms like Shopify, Zendesk, Gorgias, and Kustomer, Yuma AI ensures that actions are performed just as your human agents would. The AI agents converse in natural language, can bring human agents into conversations when necessary, and continually learn from past interactions to improve performance. They deliver 24/7 multilingual support to scale your customer service globally, maintaining consistent performance and alignment with your brand's voice and policies. Additionally, Yuma AI offers an AI Chat Widget to deploy on your website, providing responsive and real-time support to your customers.

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Shopify integration

Seamless integrations

Helpdesk integration

Ai chat widget

Customizable behavior

24/7 multilingual support

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SmartPick ‑ AI Chatbot

6.6

1 Reviews

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This app is a chatbot using the popular ChatGPT API. Show more

SmartPick - AI Chatbot is an essential tool for merchants, designed to enhance customer support efficiency through advanced AI capabilities. This app enables chatbots to swiftly resolve customer issues ranging from product usage inquiries to managing returns and refunds, ensuring a seamless customer service experience. By analyzing chat history, SmartPick provides valuable insights into potential customer concerns, aiding merchants in refining product offerings and formulating more effective marketing strategies. The app's automation of routine support tasks allows merchants to allocate more time to developing sales strategies and driving product innovation, pivotal for business growth. Additionally, it leverages the GPT-4o model to facilitate natural conversations, making personalized product suggestions that can enhance purchase and repurchase rates. Ultimately, SmartPick helps merchants understand customer needs more deeply, promoting a more tailored approach to customer engagement.

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Product suggestions

Natural conversations

Ai-powered chat

Resolve customer issues

Analyze chat history

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RightAway Marketing & Helpdesk

$59-$199 / Month

1 Reviews

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Optimize Shopify engagement with automated WhatsApp marketing and support. Show more

RightAway Marketing & Helpdesk is a comprehensive WhatsApp marketing solution designed specifically for Shopify merchants seeking to streamline and enhance customer engagement. With RightAway, businesses can effortlessly run automated and personalized campaigns aimed at boosting sales and improving customer satisfaction. This all-in-one platform simplifies the management of key customer interactions, including abandoned cart reminders, order confirmations, promotional broadcasts, and customer support, all through the popular communication channel of WhatsApp. By automating these processes, RightAway not only improves customer engagement but also helps reduce non-delivery rates (NDRs) and fraud through cash on delivery (COD) confirmations. Additionally, the app offers an omnichannel inbox, seamlessly integrating WhatsApp, Email, and Instagram, which allows for efficient customer service management across multiple platforms. Whether for small brands or large enterprises, RightAway is a powerful tool for enhancing conversion rates and building stronger customer relationships.

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Automated campaigns

Personalized broadcasts

Omnichannel inbox

Cart recovery messages

Order tracking notifications

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LiveSupporti ‑ Live Chat

$5-$48 / Month

6.9

5 Reviews

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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

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Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

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Indi‑e | AI chatbot

$250 / Month

8.2

2 Reviews

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A 24/7 virtual assistant to boost sales Show more

Indi-e is an AI-powered chatbot designed to enhance your e-commerce experience by boosting customer satisfaction and conversion rates. With Indi-e, you can effortlessly set up a virtual assistant that operates around the clock, providing human-like interactions to handle customer inquiries independently. Acting as an essential member of your sales team, this intelligent assistant not only recommends products tailored to individual customer preferences but also addresses specific questions related to items purchased. Moreover, Indi-e offers seamless assistance with shipping and returns, ensuring a comprehensive support system for your customers. This innovative solution not only streamlines customer service operations but also contributes to increased sales by guiding users through their purchasing journey. With Indi-e, enrich your customer relationships and watch your business grow.

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Suggests products

Answers questions

Handles returns

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Juniors: AI Voice & Chat

8.2

1 Reviews

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AI-powered customer support with seamless Shopify integration and real-time adaptability. Show more

Juniors: AI Voice & Chat is a dynamic application designed to revolutionize your Shopify store's customer support experience through engaging AI-driven conversations. This app quickly adapts to your store by learning your products and brand tone, providing seamless integration for easy setup without any technical skills required. With the ability to handle customer interactions naturally, it offers 24/7 availability, ensuring you never miss an opportunity to engage with your customers. The AI's real-time adaptability allows it to maintain context across conversations, delivering personalized support to each customer. Juniors.ai also provides insightful analytics, enabling you to monitor call and chat performance and derive actionable insights for business growth. Effortlessly scalable, this solution allows you to enhance customer service without the need to expand your support team. Whether you're starting or pausing, Juniors: AI Voice & Chat gives you complete control with its flexible and no-code setup process.

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Performance monitoring

Seamless shopify integration

No-code setup

Ai chat integration

Voice conversation support

Real-time adaptability

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

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ChatMe ‑ What is Chat App

8.2

2 Reviews

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WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.

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Responsive design

Easy installation

Whatsapp chat button

Custom prefilled messages

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Doko AI ‑ AI Chatbots

8.2

2 Reviews

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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.

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Product recommendations

Track orders

Automate tasks

Create ai chatbots

Answer faqs

Schedule appointments

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

8.2

6 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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Ests Inquire Pro

$3.99-$11.99 / Month

8.2

1 Reviews

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This app is very useful for users who want to inquiry product. Show more

Ests InquirePro is a cutting-edge app designed to enhance customer engagement by streamlining the process of handling product inquiry and quote requests. When a customer submits an inquiry, both the customer and the store admin receive instant email notifications, ensuring prompt communication. The app allows you to view, reply to, and track the status of each inquiry, providing a seamless way to offer timely and personalized customer support. Merchants have the flexibility to customize inquiry form fields, colors, and styles to align with their brand identity. By simplifying the inquiry process and facilitating effective communication, Ests InquirePro ensures that customer interactions are efficient and satisfactory, ultimately boosting customer satisfaction and loyalty.

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Customizable forms

Customer engagement

Email notifications

Track inquiries

Reply to inquiries

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PulseChat: AI Sales Chatbot

$14-$149 / Month

8.2

1 Reviews

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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.

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Product recommendations

Ai-powered chatbot

Customizable responses

Order tracking

Easy integration

24/7 support

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Snail Whatsapp Chat Button

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Add a Whatsapp Chat Button to your Store. Show more

Snail WhatsApp Chat Button is an efficient tool designed to enhance customer interactions through seamless communication integration on your online store. With its user-friendly WhatsApp Chat Widget, businesses can provide instant support and engage with customers more effectively. The app simplifies the customer experience by offering a direct communication channel that is easy to set up and can be activated in no time. Pre-filled WhatsApp messages further streamline the interaction, making it quicker and more convenient for both the business and the customer. This tool is ideal for businesses looking to elevate customer service and satisfaction by providing immediate and personalized communication.

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Easy setup

Prefilled messages

Instant communication

Whatsapp button

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Anyshipp

$11-$57.3 / Month

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Streamline shipping with AnyShipp's real-time tracking and seamless communication. Show more

AnyShipp is a powerful app designed to elevate customer support by integrating essential tools such as real-time tracking and status updates. With its white-labeled communication through email and WhatsApp, it ensures your brand remains at the forefront, eliminating any third-party branding interference. By providing your customers with clear and timely information about their shipments, the app significantly reduces confusion and the volume of support tickets. You remain in full control while delivering a seamless, professional experience. Moreover, AnyShipp streamlines bulk order processing, allowing you to manage multiple shipments with a single operation and generate carrier-specific shipping labels instantly. Maintain direct agreements with couriers to customize and optimize your shipping processes efficiently.

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Bulk order processing

Real-time tracking

Shipping label generation

Status updates

White-labeled communication

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OnlyWeb WhatsApp Inquiry Icon

$4.99 / Month

2 Reviews

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Add WhatsApp Inquiry on store in 1 click for Customer Support Show more

OnlyWeb WhatsApp Inquiry Icon is a versatile app crafted for store owners to seamlessly integrate a WhatsApp chat button on their websites. This app is equipped with a range of features aimed at enhancing customer communication, making it both easy and efficient for users. With full customization options, you can modify the position, size, and color of your WhatsApp icon, ensuring it aligns with your brand's aesthetic effortlessly. Designed with a mobile-friendly interface, this app allows customers to contact you conveniently while shopping on their smartphones. The intuitive design and adjustable look and feel features ensure that the chat button not only blends perfectly with your site but also enhances user experience. By facilitating direct communication through WhatsApp, this app helps in fostering stronger connections with your customers, ultimately improving customer service and satisfaction.

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Easy integration

Mobile-friendly

Customize icon

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 140 to 160 of 201 Apps

WBL ‑ AI ChatBot Pro

Meetanshi Facebook Chat

StoreClerk: AI Sales & Support

ClickConnector

Yuma AI

SmartPick ‑ AI Chatbot

RightAway Marketing & Helpdesk

LiveSupporti ‑ Live Chat

Indi‑e | AI chatbot

Juniors: AI Voice & Chat

Desk360

Mila AI Customer Support

ChatMe ‑ What is Chat App

Doko AI ‑ AI Chatbots

K‑Chat AI Chatbot for Fashion

Ests Inquire Pro

PulseChat: AI Sales Chatbot

Snail Whatsapp Chat Button

Anyshipp

OnlyWeb WhatsApp Inquiry Icon