Shopify Customer support apps 2025

AI Harness

$10 / Month

AI Harness Image & content generation, chat bot for queries Show more

AI Harness is a powerful AI language model designed to facilitate natural language conversations with human-like responsiveness, making it suitable for diverse applications. By employing advanced deep learning techniques, it can generate coherent and contextually relevant responses across various topics. Ideal for use in customer support, language tutoring, and creative writing, AI Harness offers a versatile solution for both personal and professional settings. In addition to text-based interactions, the app also provides functionality to generate images and create content for blog posts, complete with scheduling features. Its ability to act as a ChatGPT-based chatbot and generate content tailored to specific requirements further enhances its utility. Whether you're looking to automate content creation or improve communication efficiency, AI Harness equips you with the tools needed to streamline these processes seamlessly.

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Content generation

Generate images

Publish blog posts

Auto content writer

Chatbot queries

Ai forms

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Sky Agent

$19-$299 / Month

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"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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ShopJets Customer Support App

$19 / Month

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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OT: WhatsApp Chat & FAQ

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

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Enalito: Email, SMS, ChatBot

$29-$99 / Month

8.2

3 Reviews

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Advanced eCommerce AI Chatbot & Marketing Automation Show more

Enalito: Email, SMS, ChatBot is a cutting-edge AI-driven platform designed to enhance customer support and accelerate revenue growth. It leverages AI segmentation to identify new revenue streams and prevent customer attrition, ensuring a more robust marketing strategy. The platform offers on-site personalization widgets and personal stores for users, empowering them for a more customized shopping experience. At the heart of the application, an AI chatbot provides instant offers, significantly increasing customer conversions and loyalty. By integrating real-time event-triggered actions across multiple channels—email, SMS, WhatsApp, and the chatbot itself—Enalito ensures a seamless, multichannel marketing approach. It supports a broad range of email marketing campaigns, from abandoned carts to win-back emails, managed with AI-generated insights and automation tools. This all-in-one solution is a game-changer for businesses looking to revolutionize their customer experience and drive substantial growth.

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Revenue opportunities

Email marketing

Sms campaigns

Omnichannel campaigns

Campaign automation

Drip campaigns

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GenieButton for conversations

$3 / Month

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Enhance customer support with real-time chat on your store Show more

GenieButton for Conversations is a versatile chat button app designed to streamline communication with your customers. It offers flexible customization options, allowing you to seamlessly integrate and tailor the chat experience to align with your brand's identity. Whether you're a small business or a large enterprise, GenieButton provides flexible plans to suit your specific needs. Our dedicated support team is committed to assisting you throughout the entire process, from installation to optimization, ensuring a smooth and hassle-free experience. By enhancing your store's customer engagement, GenieButton not only helps you understand customer needs better but also fosters stronger customer relationships. With GenieButton, effortlessly connect with your customers and elevate their interaction experience.

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Real-time chat

Customisation options

Instant connection

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HelpDesk for Ecommerce support

8.1

2 Reviews

Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive customer service application designed to streamline and enhance the support experience for online retailers. Tailored specifically for the fast-paced world of ecommerce, this app integrates seamlessly with popular ecommerce platforms, enabling businesses to manage customer inquiries more efficiently. With features like AI-driven ticket automation, multi-channel support, and real-time chat, HelpDesk allows support teams to respond faster and resolve issues more effectively, ensuring higher customer satisfaction. The intuitive dashboard provides insightful analytics, helping businesses track performance metrics and identify areas for improvement. Additionally, HelpDesk's robust collaboration tools foster seamless team communication, empowering support agents to deliver consistent and personalized assistance. With security and scalability at its core, HelpDesk for Ecommerce Support is the ideal solution for businesses aiming to elevate their customer service standards.

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Team collaboration

Automated ticketing

Smart resolution

Channelwill ‑ Smart AI Chatbot

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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

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Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

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ChatNest: Stay in touch

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Connecting You to What Matters Show more

ChatNest: Stay in touch is your ultimate tool for boosting customer engagement effortlessly. The app allows you to redirect users directly to WhatsApp with a predefined message, ensuring that communication with your customers remains seamless and efficient. By personalizing interactions, ChatNest enhances customer support and streamlines inquiries, driving more sales for your business. Its easy installation and customizable features provide an elevated experience for e-commerce platforms, making it an essential tool for modern businesses. Experience quick message redirection and a user-friendly interface with seamless integration, helping you to maintain strong connections with your customers. Try ChatNest today and redefine the way you interact with your audience!

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Customer engagement

Easy installation

Personalized interactions

Streamline inquiries

Customizable

Whatsapp redirection

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AI Agent for Sales and Support

$100-$400 / Month

8.2

2 Reviews

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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

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Product recommendations

Customizable appearance

Easy setup

Customer support

Additional sales channel

Question answering

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ShopLite: Smart AI Chatbot

$21-$249 / Month

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"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.

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Tracks orders

Automates sales support

Handles product inquiries

Offers recommendations

Provides real-time updates

Tracks leads

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Fullcourt

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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.

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Order management

Efficient search

Unified inbox

Customer context

Team workflow organization

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Bexy AI: ChatGPT Sales Chatbot

$25-$199 / Month

8.2

2 Reviews

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ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

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Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

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PulseChat: AI Sales Chatbot

$14-$149 / Month

8.2

1 Reviews

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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.

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Product recommendations

Ai-powered chatbot

Customizable responses

Order tracking

Easy integration

24/7 support

Install App

Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.2

1 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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Detective FAQ Chat & Helpdesk

$4.99-$9.99 / Month

8

18 Reviews

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Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.

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Order tracking

Email support

Product-specific faq

Chat integration

Searchable faqs

Help desk widget

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Mailswap : SAV manager

$49.99-$149.99 / Month

(3/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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Betii AI Phone Receptionist

Your AI Phone Support Agent Show more

Betii AI Phone Receptionist is a cutting-edge customer support app designed to enhance communication between e-commerce stores and their customers. By emulating your unique voice, Betii ensures that your brand's identity is consistently maintained during interactions, providing a seamless and personalized customer experience. The app allows you to build a custom widget for your website, enabling customers to easily input their details and receive a call back within seconds. Betii connects customers to your AI call agent instantly, offering swift assistance and guidance just as you would yourself. This innovative tool effectively makes it feel like you have multiple versions of yourself, engaging with and supporting customers at any time. With Betii, elevating your customer service to new heights is both achievable and effortless.

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Custom widgets

Unique voice customization

Instant call connection

Automated customer info collection

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 140 to 160 of 191 Apps

AI Harness

Sky Agent

Helpdesk + Live chat DeskXpand

Aunoa CRM and Support Agents

ShopJets Customer Support App

OT: WhatsApp Chat & FAQ

Enalito: Email, SMS, ChatBot

GenieButton for conversations

HelpDesk for Ecommerce support

Channelwill ‑ Smart AI Chatbot

ChatNest: Stay in touch

AI Agent for Sales and Support

ShopLite: Smart AI Chatbot

Fullcourt

Bexy AI: ChatGPT Sales Chatbot

PulseChat: AI Sales Chatbot

Chad: AI Chat Agent + Helpdesk

Detective FAQ Chat & Helpdesk

Mailswap : SAV manager

Betii AI Phone Receptionist