Shopify Customer support apps 2026

Conversell AI Chatbot

$49-$99 / Month

AI Chatbot for customer support and sales conversion Show more

Conversell AI Chatbot is a versatile platform designed to help businesses effortlessly deploy intelligent chatbots across various channels, such as social messaging apps and voice assistants like Alexa. With Conversell, building and launching AI-powered chatbots is a breeze, even for those without any coding skills. The app empowers businesses to provide round-the-clock customer support, resolve inquiries, and answer FAQs efficiently with AI assistance. Customers can also benefit from seamless order tracking and updates, enhancing their overall experience. Conversell features a user-friendly dashboard that allows businesses to monitor their bots' performance and conversion rates with ease. Tailored to meet specific business needs, this platform ensures strategic customer engagement and support, maximizing operational efficiency.

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No coding required

Order tracking

Performance dashboard

24/7 support

Multi-platform deployment

Ai customer assistance

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Provide Support Live Chat

$24-$108 / Month

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Offer instant support to your clietns & monitor store visitors Show more

Provide Support Live Chat is a dynamic application designed to enhance customer interaction and satisfaction in online stores. By integrating a live chat widget, businesses can immediately respond to customer inquiries and offer real-time assistance, boosting both customer trust and sales. The app allows for the customization of the chat widget to align with the store's aesthetic, incorporating corporate logos, colors, and text for a seamless fit. Users can handle requests across various platforms, whether on desktop or mobile, ensuring constant connectivity and support. Additionally, the ability to monitor customer navigation enables businesses to engage proactively, guiding customers throughout their shopping experience. File sharing, link exchanges, and page pushing are also supported, enhancing communication capabilities. Moreover, the app allows connection to multiple stores from a single chat window, offering a versatile solution for businesses with a widespread online presence.

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File sharing

Customizable widget

Real-time monitoring

Instant response

Multi-store connection

Proactive assistance

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Jaweb AI Chatbot & Live Chat

$29.99-$299 / Month

8.2

5 Reviews

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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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Complaint Guru

8.2

1 Reviews

Enhance customer support with realtime complaint management. Show more

Complaint Guru is an intuitive mobile application designed to streamline the process of lodging and managing consumer complaints. The app empowers users to easily file complaints against businesses or service providers, offering a structured platform to ensure that their grievances are heard and addressed. With its user-friendly interface, Complaint Guru allows users to track the status of their complaints in real-time and receive updates on progress directly through the app. The platform also features a community forum where users can share experiences and advice, fostering a support network for consumer rights. Additionally, the app provides educational resources and tips on effectively handling disputes, helping users navigate the complexities of consumer advocacy. Whether you're dealing with defective products or subpar service, Complaint Guru is your go-to solution for resolving issues efficiently and effectively.

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Realtime complaint management

Automated issue tracking

Customizable response templates

Phone.do 24/7 Human Support

2 Reviews

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Avoid lost sales by helping your customers when they need it Show more

Phone.do 24/7 Human Support is a revolutionary app designed to enhance customer retention by providing instant assistance. This app introduces a seamless widget that integrates into your store, connecting you with a vast network of highly trained customer service agents ready to assist your clients via chat or call. By offering prompt, personalized support, the app increases the likelihood that your customers will finalize their purchases, thus boosting sales and satisfaction. Not only is this service cost-effective, eliminating the need for an internal team, but it also surpasses the quality typically found in outsourced call centers. Phone.do allows you to control the language, location, and expertise of your dedicated support agents, tailoring the experience to your unique business needs. A comprehensive dashboard provides insights into every interaction, ensuring you can monitor performance and address any unresolved issues promptly.

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Comprehensive dashboard

Instant live support

Chat or call

Easy widget implementation

Customizable agent control

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Dab: Whatsapp Chat & Abandoned

7.7

126 Reviews

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Enable Whatsapp Chat and Abandoned Cart to increase sales Show more

Dab: Whatsapp Chat & Abandoned is a dynamic application designed to enhance your customer communication and drive sales growth. By integrating seamless chat functionality, it allows businesses to engage directly with customers, facilitating faster responses and building stronger relationships. The app is equipped with features like unlimited chat support and multiple agents, ensuring that no query goes unanswered. Its smart chat technology is not only time-saving but also significantly boosts conversion rates and order values. Through personalized interactions and efficient use of abandoned cart notifications, Dab transforms potential loss into successful transactions. This user-friendly app not only attracts organic traffic but also helps in optimizing overall marketing expenditure by converting satisfied customers into brand promoters.

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Abandoned cart recovery

Whatsapp chat integration

Order notification triggers

Unlimited chat support

Multiple support agents

1 on 1 interaction

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SMSify Notifications & Support

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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.

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Automated sms notifications

Dedicated phone number

2-way sms chat

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ChargeDesk

$29-$749 / Month

1 Reviews

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Optimise customer support. Manage orders inside any helpdesk. Show more

ChargeDesk is an innovative application designed to simplify and streamline the billing and payment process for businesses of all sizes. With its intuitive interface, ChargeDesk allows users to manage invoices, process payments, and track subscriptions with ease, ensuring efficient financial operations. The app supports integration with popular payment gateways and accounting software, offering seamless connectivity and reducing manual data entry. ChargeDesk provides real-time analytics and reporting features, enabling businesses to gain valuable insights into their financial performance and make informed decisions. Its robust security measures ensure that sensitive financial data is protected, while its customizable features allow businesses to tailor the app to their specific needs. Whether you're a small startup or a large enterprise, ChargeDesk enhances your billing operations, saving time and improving cash flow management.

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Issue refunds

Order management

Customer support

Create orders

Helpdesk integration

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Pasilobus Customer View

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Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.

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Resolve customer issues

Log in as customers

Manage accounts

Install App

Shopbot: AI Customer Calls

$39-$349 / Month

8.2

4 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Mega Chat Button

2 Reviews

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WhatsApp chat button for great support & direct communication Show more

Mega WhatsApp Button is a powerful app designed to enhance customer interaction on your Shopify store by integrating a customizable WhatsApp chat button. This floating button allows you to engage with your customers directly through WhatsApp, facilitating seamless communication. Tailor the button's appearance to match your branding with options such as custom avatars, flexible sizing, and color matching. Encourage customer engagement by adding a compelling call-to-action and prefilled messages to prompt conversations effortlessly. The app also features eye-catching notification badges, helping to drive more clicks and customer interactions. With Mega WhatsApp Button, you can provide instant customer support, answer questions in real-time, and potentially increase sales by maintaining an open communication channel with your customers.

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Prefilled messages

Floating chat button

Custom avatars

Eye-catching notifications

Customize button style

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Molin: AI Chatbot Agent

$23-$139 / Month

6.4

5 Reviews

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Save time on customer support and sell more products with AI Show more

Molin: AI Support + Sales Chat is an advanced conversational AI chatbot designed to enhance your online shop's customer interaction. Leveraging your store's data, Molin provides instant responses to customer queries in over 92 languages, ensuring a seamless and inclusive shopping experience for a diverse audience. By offering personalized product recommendations, the app effectively converts visitors into paying customers, driving sales and increasing revenue. Additionally, Molin can instantly resolve customer issues, further improving satisfaction and loyalty. The chatbot also facilitates sales by offering discounts and promo codes, contributing to higher customer retention and repeat purchases. Designed to strengthen brand connections, Molin helps secure better reviews and elevates your shop's overall rating, while its ability to collect leads, such as visitors' emails, bolsters your marketing efforts. Furthermore, by allowing customization of its conversational rules and formats, Molin adapts to your brand's unique communication style.

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Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

Install App

POWR: Size Chart Sizing Guide

$6.04-$98.99 / Month

8.2

2 Reviews

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Provide proper product sizing to reduce refunds/support calls. Show more

POWR: Size Chart Size Guide is a user-friendly application designed to enhance your store's product display by providing accurate sizing information. The app empowers customers to choose the right size before making a purchase, significantly reducing returns and refunds due to sizing discrepancies. By offering comprehensive product details, it decreases the need for customer support interactions, thereby streamlining the shopping experience. This helps accelerate the purchase process, addressing sizing concerns upfront to prevent cart abandonment. The app enables you to create functional product sizing charts without any coding experience and allows the addition of multiple size tables, images, videos, tabs, and more. You can also highlight popular sizes to guide customer choices and tailor the charts to match your brand's aesthetics with customizable colors, fonts, and borders.

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Customizable design

No coding required

Functional product sizing

Multiple size tables

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Messenger Chat Connect

$1 / Month

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"Seamlessly integrate Messenger for instant customer support on Shopify." Show more

Aurum: Messenger Chat Connect is an intuitive app designed to seamlessly integrate Facebook Messenger into your Shopify store. With just a few clicks, you can add a Messenger button, making it easy for customers to contact you directly. This feature enhances communication by allowing customers to quickly ask questions and receive real-time responses, improving their overall shopping experience. The app requires no technical skills for setup, ensuring a hassle-free integration process. By providing an efficient communication channel, Aurum helps build trust and fosters customer loyalty without adding to your workload. Stay connected and elevate your customer support with this simple, yet effective tool.

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No coding required

Quick integration

Direct customer messaging

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HyderaBot AI & Live Chatbot

$9.99-$49.99 / Month

2 Reviews

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AI chatbot for 24/7 customer support and personalized product recommendations. Show more

HyderaBot AI & Live Chatbot is a cutting-edge application designed to revolutionize customer service for online merchants. This AI-driven chatbot is available 24/7, instantly addressing customer inquiries, tracking orders, and offering personalized product recommendations in multiple languages. By automating these tasks, the app significantly reduces the workload on support teams, enabling them to focus on more complex issues while improving overall customer satisfaction. The seamless integration with online stores ensures a smooth setup process and an enhanced shopping experience. Merchants can leverage this powerful tool to boost sales by providing timely, accurate responses to customer needs. HyderaBot AI & Live Chatbot is an indispensable solution for modern businesses seeking to optimize their customer service operations effortlessly.

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Automated responses

Multilingual support

Product recommendations

Ai-powered chatbot

Instant order tracking

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ShopGPT

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AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.

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Acquire customers

Frictionless experience

Ai customer support

Untapped channels

Analyze metrics

Install App

ChatNest: Stay in touch

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Connecting You to What Matters Show more

ChatNest: Stay in touch is your ultimate tool for boosting customer engagement effortlessly. The app allows you to redirect users directly to WhatsApp with a predefined message, ensuring that communication with your customers remains seamless and efficient. By personalizing interactions, ChatNest enhances customer support and streamlines inquiries, driving more sales for your business. Its easy installation and customizable features provide an elevated experience for e-commerce platforms, making it an essential tool for modern businesses. Experience quick message redirection and a user-friendly interface with seamless integration, helping you to maintain strong connections with your customers. Try ChatNest today and redefine the way you interact with your audience!

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Customer engagement

Easy installation

Personalized interactions

Streamline inquiries

Customizable

Whatsapp redirection

Install App

PX WhatsApp Chat ‑ Live Chat

$2.95 / Month

(1/5)

1 Reviews

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Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.

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Whatsapp button

Instant contact

Enhanced support

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Yugaa - AI Chatbot

$59-$119 / Month

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AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.

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24/7 support

Knowledge base

Streamlined operations

Instant responses

Data security

Automated engagement

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 201 Apps

Conversell AI Chatbot

Provide Support Live Chat

Jaweb AI Chatbot & Live Chat

neetoChat

Complaint Guru

Phone.do 24/7 Human Support

Dab: Whatsapp Chat & Abandoned

SMSify Notifications & Support

ChargeDesk

Pasilobus Customer View

Shopbot: AI Customer Calls

Mega Chat Button

Molin: AI Chatbot Agent

POWR: Size Chart Sizing Guide

Messenger Chat Connect

HyderaBot AI & Live Chatbot

ShopGPT

ChatNest: Stay in touch

PX WhatsApp Chat ‑ Live Chat

Yugaa - AI Chatbot