Shopify Customer support apps 2026

HeyGena | Mobile AI Assistant

8.2

5 Reviews

Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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ChatGPT Sales Chatbot WiseRep

$99-$350 / Month

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AI-driven sales chatbot: recommends, guides, supports, boosting conversions effortlessly. Show more

WiseRep is a cutting-edge sales chatbot designed to enhance the shopping experience by seamlessly guiding potential buyers from browsing to purchasing. Leveraging Behavioral AI, WiseRep intelligently engages with site visitors at critical moments, significantly boosting conversion rates. Its use of Generative AI adds an extra sales channel and smoothly addresses customer support inquiries, reducing the volume of support tickets. Easy to implement, this plug-and-play solution has you up and running in just 10-15 minutes. WiseRep's advanced AI capabilities not only recommend products and answer questions but also learn and adapt to conversations, providing personalized and dynamic interactions. With WiseRep, enhance customer engagement and effortlessly increase sales without the need for complex setup or training.

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Product recommendations

Sales support

Quick integration

Generative ai

Behavioral ai

Traffic conversion

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Wizybot CRM & AI Chatbot

$69.99-$150 / Month

7.7

168 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Superhumans: Email, SMS, Chat

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Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.

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Seamless integration

Performance tracking

Live chat

Dedicated account managers

Email support

24/7/365 support

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CXBOX

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Rise up sales by cross-selling feature Show more

CXBOX is an innovative app designed to elevate customer support and overall user experience by providing personalized solutions. It seamlessly integrates with the Zendesk agent workspace, enabling support teams to respond to and resolve tickets quickly with access to real-time customer information. With just one click, agents can effortlessly recommend products, thereby enhancing customer satisfaction and driving sales. CXBOX also offers comprehensive reports that detail sales data and the effectiveness of product recommendations, providing valuable insights for marketing strategies. Additionally, the app features an intuitive admin console for streamlined management and oversight of customer interactions and recommendations. With CXBOX, organizations can enhance their customer service operations and gain deeper insights into customer needs and behaviors.

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Personalized recommendations

Sales reports

Marketing insights

Real-time customer data

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ChatNest: Stay in touch

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Connecting You to What Matters Show more

ChatNest: Stay in touch is your ultimate tool for boosting customer engagement effortlessly. The app allows you to redirect users directly to WhatsApp with a predefined message, ensuring that communication with your customers remains seamless and efficient. By personalizing interactions, ChatNest enhances customer support and streamlines inquiries, driving more sales for your business. Its easy installation and customizable features provide an elevated experience for e-commerce platforms, making it an essential tool for modern businesses. Experience quick message redirection and a user-friendly interface with seamless integration, helping you to maintain strong connections with your customers. Try ChatNest today and redefine the way you interact with your audience!

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Customer engagement

Easy installation

Personalized interactions

Streamline inquiries

Customizable

Whatsapp redirection

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Unicall.ai

$19-$299 / Month

(3/5)

2 Reviews

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"24/7 AI voice support for e-commerce: efficient, reliable customer service." Show more

Unicall.ai revolutionizes e-commerce customer support with its AI-driven service, offering businesses an efficient way to manage customer inquiries. By providing a dedicated phone number and smart voice agents, Unicall.ai ensures that customer calls are answered 24/7, handling common queries like order status, shipping updates, and payment issues. Its advanced AI seamlessly escalates complex cases, delivering a smooth and effective support experience. The platform's integration with e-commerce systems like Shopify allows for real-time updates, enhancing customer satisfaction with prompt information on order and delivery status. Additionally, Unicall.ai assists with returns, refunds, and discount codes, making it an all-in-one support solution. This service not only builds trust but also saves businesses time, offering a human-like, branded voice support that enhances the overall customer experience.

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24/7 support

Order status updates

Ai voice agents

Instant dedicated number

Shipping and delivery tracking

Returns assistance

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Notch – Customer Support Suite

8.2

4 Reviews

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Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.

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Data-driven insights

Ai-powered operations

Expert team support

Seamless ecommerce integration

24/7 automated chat

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Chatscout AI Chatbot + GPT4

$20 / Month

8.2

2 Reviews

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Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.

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Boost conversion

Display relevant products

Reduce queries

Intelligent redirection

Customisable assistant

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Voxi

$9.99-$39.99 / Month

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Multilingual voice assistant for quick customer support in stores. Show more

Voxi is a cutting-edge application designed to enhance customer interactions by adding a multilingual voice assistant to your online store. It facilitates seamless communication in both English and Spanish, assisting customers with inquiries about products, orders, shipping, and returns in real time. This intuitive app allows merchants to effortlessly create a custom knowledge base by uploading files or scraping website content, ensuring the voice assistant is well-informed and up-to-date. Voxi operates smoothly across all devices, providing consistent and reliable customer support without requiring manual setup. By leveraging this technology, businesses can significantly improve customer engagement and satisfaction, offering a modern and efficient shopping experience. Whether customers need quick answers or detailed information, Voxi transforms the way they interact with your store.

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Multilingual voice assistant

Instant customer answers

Custom knowledge base

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Bytes Easy FAQ

$2.99-$5.99 / Month

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Effortlessly manage FAQs for every product and page, boosting Show more

Bytes Easy FAQ is an intuitive app designed to streamline FAQ management for merchants, enhancing the overall shopping experience. This app allows businesses to effortlessly organize and customize FAQs for both products and pages, ensuring that relevant information is always at shoppers' fingertips. By simplifying the process of creating, editing, and displaying FAQs, Bytes Easy FAQ significantly reduces the time merchants spend on support-related tasks while also decreasing customer inquiries. The app provides flexibility in associating FAQs with specific products or pages, enabling shoppers to quickly find the answers they need. With features like color preferences for FAQ displays, it offers additional customization options to align with brand aesthetics. Overall, Bytes Easy FAQ not only boosts efficiency for merchants but also improves customer satisfaction by making essential information readily available.

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Organize faqs

Customize faqs

Create faqs

Edit faqs

Display faqs

Color preferences

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ShopJets Customer Support App

$19 / Month

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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Whatsapp Button Pro

8

14 Reviews

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Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.

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Easy customization

Whatsapp chat button

Direct communication

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ChatBot by Text

$50-$499 / Month

8.2

1 Reviews

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Support customers using an AI bot with e-commerce features Show more

ChatBot by LiveChat is an advanced virtual assistant designed to enhance customer interactions and streamline communication for businesses. It leverages artificial intelligence to provide instant, personalized responses to customer inquiries, ensuring 24/7 support and reducing wait times. The app can be easily integrated into various platforms and is customizable to suit the specific needs and branding of any business. It offers features like automated message routing, data collection, and performance analytics to improve customer service efficiency and gather valuable insights. With a user-friendly interface, ChatBot by LiveChat allows businesses to create conversation flows without any coding knowledge, making it accessible for teams of all sizes. Additionally, its robust security measures ensure that all customer interactions are handled safely and confidentially, fostering trust and reliability.

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Customer engagement

Conversion optimization

E-commerce integration

24/7 support

Ai-driven assistance

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Smart Chatbot AI Assistant

$9-$99 / Month

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AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.

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Order tracking

Real-time support

Natural conversation

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ConnectNow AI Agent

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Video tool for creating virtual call centre Show more

ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.

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Video call initiation

Live product demos

Multi-level video channels

Concurrent customer connections

Auto-routing system

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Helloii: Live Chat AI

$25-$55 / Month

2 Reviews

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Easy to setup, Chat GPT powered Sales and Support assistant. Show more

H: AI Customer Support Chatbot, powered by Helloii Chat GPT, is a versatile virtual assistant designed to enhance your customer service operations. This AI-driven chatbot helps your customers discover products tailored to their needs and provides quick and accurate responses to their queries, 24/7. By streamlining support processes and offloading repetitive inquiries, it contributes to a better customer experience while reducing operational costs and the workload for your team. Setting up the chatbot is remarkably straightforward, requiring no coding skills and just five minutes of your time. Beyond answering common questions, it offers intelligent product recommendations drawn from an extensive catalog and can seamlessly redirect complex inquiries to WhatsApp chat for personalized support. Overall, H: AI Customer Support Chatbot serves as an efficient and dependable additional team member.

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Quick setup

Product discovery

24/7 support

Intelligent recommendations

Operational cost reduction

Complex query redirection

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Angle – AI Shopping Assistant

$99-$499 / Month

8.2

9 Reviews

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AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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ASG ‑ Ecommerce AI Chatbot

$29 / Month

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Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.

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Order tracking

Lead capture

Tailored experiences

Round-the-clock support

In-bot product search

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Rozio AI ChatGPT Sales Chatbot

$29.99-$129.99 / Month

8.2

1 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 201 Apps

HeyGena | Mobile AI Assistant

ChatGPT Sales Chatbot WiseRep

Wizybot CRM & AI Chatbot

Superhumans: Email, SMS, Chat

CXBOX

ChatNest: Stay in touch

Unicall.ai

Notch – Customer Support Suite

Chatscout AI Chatbot + GPT4

Voxi

Bytes Easy FAQ

ShopJets Customer Support App

Whatsapp Button Pro

ChatBot by Text

Smart Chatbot AI Assistant

ConnectNow AI Agent

Helloii: Live Chat AI

Angle – AI Shopping Assistant

ASG ‑ Ecommerce AI Chatbot

Rozio AI ChatGPT Sales Chatbot