Shopify Customer support apps 2026

ClickConnector

$99-$499 / Month

(1.7/5)

2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Yugaa - AI Chatbot

$59-$119 / Month

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AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.

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24/7 support

Knowledge base

Streamlined operations

Instant responses

Data security

Automated engagement

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GA: Customer Support Forms +AI

$9.99 / Month

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Effortless Custom Forms for Streamlined Customer Support Show more

GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.

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Email notifications

Performance tracking

Intuitive interface

Drag-and-drop

Robust analytics

Rich templates

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Azteca - AI Shopping Assistant

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Unlock store growth potential with AI-powered sales & support. Show more

Azteca ‑ AI Shopping Assistant is an innovative tool for merchants, offering 24/7 support with AI-driven sales and customer service solutions. Seamlessly integrating into your store, it provides real-time insights into your product catalog, inventory, and pricing. Azteca ensures personalized customer experiences across multiple channels by aligning with your brand's tone, moving beyond generic bot interactions. The app not only aids in converting general inquiries into sales but also enhances overall customer satisfaction. Its functionality extends to allowing users to upload and incorporate PDF/TXT files into the chatbot’s knowledge base, facilitating the training of a customized AI model for your business. By streamlining operations, Azteca empowers businesses to elevate their sales strategy and efficiently scale operations.

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Personalized customer care

24/7 assistance

Ai-driven sales

Instant product insights

Streamlined operations

Real-time knowledge

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OnlyWeb WhatsApp Inquiry Icon

$4.99 / Month

2 Reviews

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Add WhatsApp Inquiry on store in 1 click for Customer Support Show more

OnlyWeb WhatsApp Inquiry Icon is a versatile app crafted for store owners to seamlessly integrate a WhatsApp chat button on their websites. This app is equipped with a range of features aimed at enhancing customer communication, making it both easy and efficient for users. With full customization options, you can modify the position, size, and color of your WhatsApp icon, ensuring it aligns with your brand's aesthetic effortlessly. Designed with a mobile-friendly interface, this app allows customers to contact you conveniently while shopping on their smartphones. The intuitive design and adjustable look and feel features ensure that the chat button not only blends perfectly with your site but also enhances user experience. By facilitating direct communication through WhatsApp, this app helps in fostering stronger connections with your customers, ultimately improving customer service and satisfaction.

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Easy integration

Mobile-friendly

Customize icon

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Garam: Sales ChatBot&LiveChat

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Live Chat, AI Copilot for customer support Show more

Garam ‑ LiveChat & AI ChatBot is an intuitive customer support tool designed specifically for Shopify users, offering a robust set of features to improve customer service standards. The app provides a seamless live chat function that enables real-time engagement with customer inquiries, ensuring instant support and communication. Coupled with an AI-driven chatbot, Garam efficiently manages common questions, allowing you to focus on more complex issues. This dual approach enhances customer satisfaction, streamlining operations and potentially boosting sales. Users can train and refine the AI for better alignment with their brand's voice, resulting in more personalized interactions. Additionally, Garam's open and close inbox system helps to organize and manage conversations effortlessly, ensuring no customer query goes unanswered. Overall, Garam empowers businesses to deliver timely and effective support, elevating the customer experience on Shopify.

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Live chat

Ai chatbot

Inbox management

Ai training

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eDesk

$49-$149 / Month

7.9

27 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.

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Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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PlainChat: WhatsApp Chat

8.2

1 Reviews

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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GA: whatsapp chat Widget + AI

8.2

1 Reviews

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Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.

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Team member selection

Instant messaging integration

Seamless customer support

Device-independent communication

Customizable chat appearance

Direct whatsapp redirects

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OneHash Chat

$27-$270 / Month

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Omni-channel customer support with seamless Shopify integration. Show more

OneHash Chat is a comprehensive customer support solution designed to streamline communication and enhance customer interactions. This intuitive platform allows businesses to connect with customers across multiple channels, including Email, SMS, WhatsApp, Instagram, and more, facilitating seamless conversations from a single interface. The integration of a chat widget with Shopify’s native features simplifies the way businesses provide updates, track orders, and manage customer inquiries. OneHash Chat supports marketing campaigns, automations, and provides a robust help center to optimize customer engagement. It also enhances order management by enabling easy actions such as refunds, returns, fulfillment, and cancellations, and keeps customers informed with real-time order status updates via omni-channel communication. Furthermore, businesses can effortlessly share product recommendations and discounts directly through chats, elevating the customer experience and boosting sales opportunities.

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Shopify integration

Order tracking

Order management

Marketing campaigns

Order status updates

Chat widget

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All In One Support Button

$5 / Month

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One-click customer support via social media Show more

All In One Support Button is a versatile Shopify app designed to streamline communication between customers and the support team. With a user-friendly interface, this app allows customers to connect effortlessly through their preferred social media platforms, such as Facebook, Instagram, Pinterest, Telegram, Gmail, Skype, and even direct contact numbers. Its customizable design ensures seamless integration with your brand's aesthetics, enhancing the overall shopping experience. By offering multiple communication channels, the All In One Support Button not only boosts customer satisfaction but also helps businesses lower support costs. It's the ideal tool for businesses looking to enhance customer engagement and provide swift resolutions to inquiries. With just one click, customers can initiate seamless conversations, facilitating quicker and more efficient support interactions.

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Customizable branding

Multi-platform support

One-click access

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

8.2

2 Reviews

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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GentAI Bot ‑ Sales and Service

$19.99 / Month

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AI Powered Customer Service Chatbot for Store Websites! Show more

GentAI Bot - Sales and Service is a powerful app designed to enhance customer engagement and drive sales for businesses. Its unique features include the ability to generate valuable sales leads by collecting and reporting detailed visitor information. The app effortlessly greets visitors and provides answers to all business-specific questions, guiding them toward conversions. Moreover, it keeps visitors engaged by sharing essential business URLs, PDFs, and updates about upcoming events. Merchants appreciate GentAI Bot for its straightforward setup process and its ability to significantly reduce customer service costs. Additionally, it offers insightful customer engagement analytics that empower businesses to make informed decisions. This combination of features makes GentAI Bot an indispensable tool for businesses looking to boost productivity and streamline their sales and service operations.

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Lead generation

Visitor engagement

Business inquiries

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Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.2

1 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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SmartPick ‑ AI Chatbot

6.6

1 Reviews

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This app is a chatbot using the popular ChatGPT API. Show more

SmartPick - AI Chatbot is an essential tool for merchants, designed to enhance customer support efficiency through advanced AI capabilities. This app enables chatbots to swiftly resolve customer issues ranging from product usage inquiries to managing returns and refunds, ensuring a seamless customer service experience. By analyzing chat history, SmartPick provides valuable insights into potential customer concerns, aiding merchants in refining product offerings and formulating more effective marketing strategies. The app's automation of routine support tasks allows merchants to allocate more time to developing sales strategies and driving product innovation, pivotal for business growth. Additionally, it leverages the GPT-4o model to facilitate natural conversations, making personalized product suggestions that can enhance purchase and repurchase rates. Ultimately, SmartPick helps merchants understand customer needs more deeply, promoting a more tailored approach to customer engagement.

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Product suggestions

Natural conversations

Ai-powered chat

Resolve customer issues

Analyze chat history

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ShopLite: Smart AI Chatbot

$21-$249 / Month

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"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.

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Tracks orders

Automates sales support

Handles product inquiries

Offers recommendations

Provides real-time updates

Tracks leads

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WBL ‑ AI ChatBot Pro

$5 / Month

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Boost sales with a customizable, real-time AI ChatBot for online stores. Show more

WBL - AI ChatBot Pro is a dynamic AI assistant designed specifically for online stores, enhancing customer engagement and support. The app allows businesses to interact with customers through an intelligent chatbot that can display product details, check stock availability, showcase collections, and provide order information in real-time. Users can personalize the chat interface by customizing the appearance, headers, messages, and fonts to align with their brand. This AI-powered chatbot not only provides instant responses, improving customer satisfaction, but also helps boost sales by addressing customer inquiries promptly. Additionally, it allows customers to filter products by attributes such as color or size, making the shopping experience more efficient. WBL - AI ChatBot Pro is an essential tool for online retailers looking to streamline their customer service and optimize their sales process.

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Product filtering

Ai customer support

Customizable chat appearance

Real-time product display

Instant order details

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Tipi Help

$10 / Month

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Help Desk app embedded in your store admin Show more

Tipi is an intuitive app designed to elevate customer support services for retail stores, ensuring customer satisfaction and repeat business. Its user-friendly interface is packed with powerful features that enable swift resolution of customer inquiries. Within just an hour, you can become proficient in using Tipi, allowing you to deliver exceptional and personalized support with ease. By centralizing all customer support conversations, Tipi streamlines communication, ensuring that no query goes unanswered. Assign tasks efficiently to your support team members and implement a seamless conversation workflow for better team collaboration. Integrated directly into your store's admin interface, Tipi provides a cohesive experience that simplifies the support process and enhances overall productivity.

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Streamlined workflow

Centralized support conversations

Assign support tasks

Admin interface integration

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Gyata-AI Sales & Support Chat

(1/5)

1 Reviews

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A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.

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Shopify integration

Product recommendations

24/7 support

Order status updates

Real-time sales data

Sales assistance

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Chatbot & Live Chat | Algomo

$9-$499 / Month

(2.5/5)

5 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 160 to 180 of 201 Apps

ClickConnector

Yugaa - AI Chatbot

GA: Customer Support Forms +AI

Azteca - AI Shopping Assistant

OnlyWeb WhatsApp Inquiry Icon

Garam: Sales ChatBot&LiveChat

eDesk

PlainChat: WhatsApp Chat

GA: whatsapp chat Widget + AI

OneHash Chat

All In One Support Button

HeloRobo : WhatsApp & LiveChat

GentAI Bot ‑ Sales and Service

Chad: AI Chat Agent + Helpdesk

SmartPick ‑ AI Chatbot

ShopLite: Smart AI Chatbot

WBL ‑ AI ChatBot Pro

Tipi Help

Gyata-AI Sales & Support Chat

Chatbot & Live Chat | Algomo