Indi‑e | AI chatbot

Develop by Shopify

$250

/ Month

7 Days Free Trial

A 24/7 virtual assistant to boost sales

Suggests products

Answers questions

Handles returns

About Indi‑e | AI chatbot

Launched Apr 28, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

A 24/7 virtual assistant that interacts like a human being to boost sales

Make your customers smile and increase your conversion rate with Indi-e, the indigo.ai plan for your e-commerce. In just a few steps, you'll have a 24/7 Artificial Intelligence-based virtual assistant that interacts like a human being and handles inquiries autonomously. An integral part of your sales staff, it suggests products best suited to users' needs, answers specific questions about items, and assists customers with shipping and returns.

Suggests products best suited to customers' needs
Responds to product-specific concerns and questions
Assists customers on shipping and returns

Pros

Provides 24/7 virtual assistance, enhancing customer support
Interacts like a human being, offering a conversational experience
Suggests products based on users' needs, improving personalization
Helps increase the conversion rate for e-commerce websites
Handles inquiries autonomously, reducing manual workload for staff
Assists with specific product questions, shipping, and returns
Highly recommended in reviews for making conversations feel realistic
Enhances user experience for finding and suggesting products quickly

Cons

Limited information on integration with existing e-commerce platforms
No user feedback provided on handling complex queries or errors

Top Helpful Reviews

TA-DAAN Shop

Oct 17, 2024 on Shopify

Incredible! 100% recommended if you want to add AI to your shop - not the usual chatbot, this feels like having a real conversation with a shop assistant. We are using it to suggest gifting, having a broad catalogue of products we find it really useful. Users can now find quickly the products they want and get custom suggestions based on interest/ price and product type. The assistance is amazing too! Super kind and friendly

interior alchemy

Aug 19, 2024 on Shopify

Indi-e acts as a virtual assistant, answering customer questions, offering product suggestions, and guiding them through the buying process. This frees you up to focus on other aspects of your business.

Artemisia Shop

Jun 18, 2024 on Shopify

Indi-e è semplicemente straordinario! Questo strumento per costruire chatbot completamente integrato con Shopify ha trasformato il modo in cui gestiamo il nostro negozio online. La configurazione è stata incredibilmente semplice, e il chatbot copre ogni fase del customer journey, dalla scoperta del prodotto all'assistenza post-vendita. La capacità di personalizzare e automatizzare le interazioni con i clienti ha migliorato significativamente la nostra efficienza e la soddisfazione dei clienti. Inoltre, l'integrazione con il catalogo Shopify è perfetta, rendendo la gestione dell'inventario e delle promozioni un gioco da ragazzi. Consiglio vivamente Indi-e a chiunque voglia portare il proprio e-commerce al livello successivo!