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CXBOX

Free plan available

Rise up sales by cross-selling feature

Personalized recommendations
Sales reports
Marketing insights
Real-time customer data

About CXBOX

Launched Sep 21, 2023

Categories

Built by Demeter ICT Company Limited

Zotabox Contact Form Builder logo
(133 Reviews)
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Add multiple, embeddable contact forms to your website.

Description

Users who work on Zendesk can cross-sell using our "Personalized Product Recommendation" function.

Enhance customer support as well as experience with a customer-personalized solution. - Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information. - Easily recommend a product to customers with one click. - Reports that show sales data and recommendation performance. - Insight data for your marketing purposes.

Enhance customer support as well as experience with a customer-personalized solution. - Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information. - Easily recommend a product to customers with one click. - Reports that show sales data and recommendation performance. - Insight data for your marketing purposes. more
  • Order Information
  • Product Recommendation
  • Admin Console

Pros

  • Enhances customer support and experience with a personalized solution
  • Allows quick response and ticket resolution in Zendesk agent workspace using real-time customer information
  • Enables easy product recommendation with a single click
  • Provides reports that show sales data and recommendation performance
  • Offers insightful data for marketing purposes

Cons

  • The app description mentions some features multiple times, which might be redundant
  • No information provided about integration with other systems apart from Zendesk
  • Reviews and ratings from actual users are not provided, limiting the understanding of real-world usage

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