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CXBOX
Rise up sales by cross-selling feature
About CXBOX
Built by Demeter ICT Company Limited
Description
Users who work on Zendesk can cross-sell using our "Personalized Product Recommendation" function.
Enhance customer support as well as experience with a customer-personalized solution. - Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information. - Easily recommend a product to customers with one click. - Reports that show sales data and recommendation performance. - Insight data for your marketing purposes.
- Order Information
- Product Recommendation
- Admin Console
Pros
- Enhances customer support and experience with a personalized solution
- Allows quick response and ticket resolution in Zendesk agent workspace using real-time customer information
- Enables easy product recommendation with a single click
- Provides reports that show sales data and recommendation performance
- Offers insightful data for marketing purposes
Cons
- The app description mentions some features multiple times, which might be redundant
- No information provided about integration with other systems apart from Zendesk
- Reviews and ratings from actual users are not provided, limiting the understanding of real-world usage
Key Features
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