Shopify Zendesk integration apps 2025

CXBOX

Rise up sales by cross-selling feature Show more

CXBOX is an innovative app designed to elevate customer support and overall user experience by providing personalized solutions. It seamlessly integrates with the Zendesk agent workspace, enabling support teams to respond to and resolve tickets quickly with access to real-time customer information. With just one click, agents can effortlessly recommend products, thereby enhancing customer satisfaction and driving sales. CXBOX also offers comprehensive reports that detail sales data and the effectiveness of product recommendations, providing valuable insights for marketing strategies. Additionally, the app features an intuitive admin console for streamlined management and oversight of customer interactions and recommendations. With CXBOX, organizations can enhance their customer service operations and gain deeper insights into customer needs and behaviors.

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Personalized recommendations

Sales reports

Marketing insights

Real-time customer data

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Stateset Returns Automation

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Automate your Returns using AI Show more

Stateset Returns Automation is a powerful tool designed to enhance your post-purchase customer experience by streamlining reverse logistics processes. This app seamlessly integrates with platforms like Zendesk or Gorgias, enabling merchants to automate their returns workflow. By leveraging your existing apps, Stateset facilitates event-driven, serverless automation, ensuring efficiency in managing returns. Once a Return Merchandise Authorization (RMA) is approved by a Customer Service Representative, Stateset orchestrates the following steps in the reverse logistics chain. Key features include automated label printing and tracking, integration with Shopify Return APIs, and processing refunds based on recommended amounts. Additionally, the app utilizes machine learning models to classify product conditions and supports line item level refunds directly tied to your orders.

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Automated label printing

Shopify return integration

Refund processing automation

Product condition classification

Line item refunds

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CB ‑ Advanced Form Builder Pro

$11.99-$19.99 / Month

8.2

3 Reviews

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Wholesale Signup, Account Approval & Verification Form builder Show more

CB-Advanced Form Builder Pro is a versatile tool designed to enhance your store's functionality by enabling the creation of professional-grade forms for surveys, registrations, and applications. This app offers robust features such as field validation, data management, and user information editing capabilities, ensuring that you can seamlessly control every aspect of your forms. Additionally, it provides advanced options including forms with conditional rules, IP address, and user browser restrictions, alongside reCAPTCHA for enhanced security. Compatible with headless commerce storefronts on Shopify, it seamlessly integrates with popular marketing and analytics platforms like Mailchimp, Klaviyo, Iterable, Segment, Mixpanel, Amplitude, and Zendesk. The app also supports file validation, allowing you to configure minimum and maximum file sizes and image dimensions. With its autoresponder feature, you can instantly reply to or approve new form submissions, streamlining your customer engagement process.

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Data management

Conditional rules

Field validation

Customer editing

Recaptcha

File validation

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Zendesk via Zapier

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"Automate Zendesk-Ecwid integration via Zapier for seamless customer support." Show more

Zendesk via Zapier is a powerful integration that streamlines customer support by connecting Zendesk, a comprehensive web-based help desk tool, with other services like Ecwid by Lightspeed. This connection enables businesses to communicate effectively with customers, view conversation histories, and gain insights into customer needs, fostering stronger relationships. By using Zapier, an online automation platform, you can seamlessly transfer customer contact information from Ecwid to Zendesk. This automation, known as a "Zap," ensures that your support team can reach out to new customers promptly through multiple communication channels. Setting up this integration is straightforward, with detailed instructions available to guide you through each step. This unified approach empowers your customer support operations, leading to improved response times and enhanced customer satisfaction.

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Multi-channel communication

Automate customer integration

View conversation history

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Stylo: AI in Zendesk

7.5

12 Reviews

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Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.

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Consistent messaging

Automatic ticket resolution

Order status detection

Generative responses

Automatic language translation

Help center integration

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Zendesk Connector by agnoStack

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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.

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Omni-channel support

Order data management

Integrated commerce support

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Sidr Zendesk and Gmail Macros

7.4

2 Reviews

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Use placeholders in your Zendesk and Gmail help desk messages Show more

Sidr Zendesk and Gmail Macros is an innovative app designed to streamline customer support processes by automating macro messages with Shopify variables. With this tool, help desk agents using platforms like Zendesk can effortlessly incorporate essential order details, such as item names and order numbers, directly into their responses. This eliminates the tedious task of switching between Shopify and the help desk system to manually copy and paste order information, thereby increasing efficiency and reducing response times. The app provides a comprehensive list of Shopify placeholders, empowering support teams to craft precise and personalized responses with ease. Additionally, users can preview their responses directly within the Zendesk and Gmail side app, ensuring accuracy and coherence before sending. Seamless integration with both Zendesk and Gmail makes this app an indispensable tool for any business looking to enhance their customer support experience.

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Seamless integration

Shopify placeholders

Preview responses

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Zendesk

$55-$150 / Month

(3/5)

161 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Vennie: AI Chatbot for Zendesk

$99-$499 / Month

9.1

3 Reviews

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24/7 KI-Chatbot: steigert den Umsatz, automatisiert Support Show more

Vennie is an AI chatbot designed specifically for Shopify stores, offering round-the-clock customer support to enhance both sales and customer satisfaction. By instantly addressing customer inquiries, Vennie eases the workload of your support team and boosts conversion rates. The AI bot is dynamic in its responses, pulling information directly from your shop to provide accurate and timely assistance. Vennie also features AI characters that adapt and vary across different communication channels, ensuring a tailored customer experience. Additionally, the chatbot continuously learns from your store's data to improve its performance and service quality over time. This innovative solution not only streamlines support operations but also contributes to a seamless shopping experience for your customers.

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Ai chatbot

Automated replies

24/7 support

Boost sales

Dynamic responses

Learns from data

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Richpanel: AI Customer Support

$89-$119 / Month

8.5

159 Reviews

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Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.

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Integration capabilities

Ai-powered helpdesk

Manage high support volumes

Accurate response assistance

Customer self-service

Handle multiple channels

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ChannelReply

8.2

3 Reviews

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View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.

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Issue refunds

Order info integration

Direct replies

Personalized autoreplies

Update order info

Identify messages

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CXBOX

Claim Offer

Rise up sales by cross-selling feature Show more

CXBOX is an innovative app designed to elevate customer support and overall user experience by providing personalized solutions. It seamlessly integrates with the Zendesk agent workspace, enabling support teams to respond to and resolve tickets quickly with access to real-time customer information. With just one click, agents can effortlessly recommend products, thereby enhancing customer satisfaction and driving sales. CXBOX also offers comprehensive reports that detail sales data and the effectiveness of product recommendations, providing valuable insights for marketing strategies. Additionally, the app features an intuitive admin console for streamlined management and oversight of customer interactions and recommendations. With CXBOX, organizations can enhance their customer service operations and gain deeper insights into customer needs and behaviors.

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Personalized recommendations

Sales reports

Marketing insights

Real-time customer data

Install App

Leopards Courier Integration

8.2

2 Reviews

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Leopards courier services integration for parcel bookings Show more

Leopards Courier Integration is a versatile app designed to streamline your shipping processes, allowing you to book packets, track shipments, fulfill orders, and create load sheets effortlessly. The app features a quick installation process, enabling you to set it up without hassle and start managing your logistics efficiently. As soon as a customer places a new order on your online store, the app automatically syncs the order, making it instantly available for booking. You have the flexibility to book packets either manually or automatically, ensuring that you always have control over your shipping operations. Once a booking is completed, the app fulfills the order and generates a tracking URL, which your customers can use to monitor their shipments in real-time. Additionally, the app supports functionalities like re-booking, cancellation, and automatic updates, keeping your customers informed and satisfied. With Leopards Courier Integration, enhance your operational efficiency and improve customer experiences with ease.

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Auto fulfillment

Order cancellation

Order syncing

Tracking url

Load sheets creation

Auto booking

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Visma e‑conomic Integration

$15-$30 / Month

9.1

1 Reviews

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Seamless Sync: Visma e-conomic Integration Show more

Visma e-conomic Integration is a powerful tool designed to streamline your financial operations by automatically synchronizing data between Shopify and e-conomic. This integration effortlessly syncs orders, credit notes, products, customers, and inventory, ensuring your business runs smoothly with real-time invoice data transfer to e-conomic. Automate your financial processes, including the accounting of payouts and fees from Shopify Payments, to minimize manual input and enhance accuracy. Experience seamless e-conomic invoice generation from Shopify orders and automated journal entries, with the ability to replay errors and view detailed synchronization insights in your order timeline. Furthermore, the integration supports syncing of shipping charges and order discounts, as well as product and customer data, maintaining consistency across platforms. With 100% accuracy, Visma e-conomic Integration is an essential solution for businesses looking to simplify financial management.

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Product data sync

Customer data sync

Shipping charge sync

Effortless invoice generation

Automated journal entries

Error replay

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NetSuite Integration ‑ TM

$99-$199 / Month

9.2

16 Reviews

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NetSuite ERP Integration Show more

The NetSuite Integration app by Techmarbles is expertly crafted to streamline your business operations by directly connecting Shopify with NetSuite. This app facilitates seamless, automated bidirectional data integration, ensuring that your order management, inventory tracking, and customer information are consistently up-to-date across platforms. Designed with security as a top priority, it employs robust protections to safeguard your critical data. Enjoy the flexibility of advanced customization options, allowing the integration to be tailored specifically to your business needs. Additionally, benefit from the support of a dedicated technical team committed to ensuring smooth and secure operations. With flat-rate pricing and no in-app fees, you can sync an unlimited number of orders, making this integration both efficient and cost-effective.

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Inventory updates

Order syncing

Customer data management

Bidirectional data integration

Advanced customization support

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ATMS ‑ Agan Integration

$29 / Month

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Agan ATMS Integration automate your Agan ATMS Service. Show more

ATMS - Agan Integration is a seamless solution designed to effortlessly connect your store with the Agan service. By eliminating the need for manual order synchronization, this app automates the process of pushing orders to Agan, saving you time and reducing potential errors. Simply enter your Agan credentials, and the app will handle the rest, ensuring that every order is accurately synced. With both automatic and manual sync options available, you have the flexibility to manage your orders as needed. Additionally, ATMS - Agan Integration logs all order details for easy tracking and management. This comprehensive integration tool streamlines your workflow, enhancing the overall efficiency of your store operations.

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Automatic order sync

Manual order sync

Log order details

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Fortnox Integration

$15 / Month

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Seamless Integration for Order/Invoice sync in Fortnox Show more

Fortnox Integration is your go-to solution for streamlining financial operations by seamlessly connecting your Shopify store with your Fortnox account. This integration ensures automatic synchronization of orders, products, and customers, transforming your Shopify orders into Fortnox invoices or orders with remarkable ease. Enjoy the added benefits of error replay and personalized synchronization, enabling you to address integration issues swiftly and customize sync settings according to your business needs. By reducing manual data entry and maintaining precision, Fortnox Integration enhances the overall efficiency of your e-commerce accounting processes. The tool also offers insightful sync details and error management options, giving you complete control and transparency over your financial data. With the ability to synchronize shipping charges, it further simplifies management and helps maintain accurate financial records. Experience the ultimate in accounting efficiency and a seamless user experience with Fortnox Integration, designed to optimize and streamline your business.

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Automatic synchronization

Order transformation

Replay for errors

Personalized sync

Product data sync

Customer data sync

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Zoho Integration

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Zoho integration with leads and orders Show more

Zoho Integration is a versatile app designed to streamline the creation of leads and orders within Zoho CRM. Users can choose between manual and webhook synchronization methods, ensuring flexibility and control over their data integration process. The app efficiently manages order inventory directly in Zoho, allowing businesses to keep track of their stock seamlessly. In the automatic process, all registered users are instantly sent to Zoho as leads, complete with their essential data, facilitating prompt engagement and follow-ups. For more precision, users have the option to manually sync customer information to Zoho with a simple button click. Additionally, the app ensures that both customer and order data are effortlessly synchronized with Zoho through its automatic processes, making it an essential tool for efficient customer relationship management. Whether you're managing a small business or a large enterprise, Zoho Integration enhances productivity by automating key CRM tasks.

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Inventory management

Automatic sync

Order creation

Manual sync

Lead creation

Webhook synchronization

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Tracknow Integration

$54.5-$349 / Month

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Instant Shopify integration for seamless affiliate sales tracking. Show more

Tracknow Integration is a versatile app designed to seamlessly connect your Shopify store with the Tracknow platform, allowing for comprehensive affiliate sales tracking. This powerful tool supports a variety of commission models, including CPS, CPA, CPM, PPC, and CPL, making it suitable for a wide range of marketing strategies. It is especially optimized for those involved in Multi-Level Marketing (MLM) and features white-label capabilities for custom branding. Users can track affiliate sales, monitor cart items, and evaluate the effectiveness of affiliate coupons with ease. Additionally, the app offers advanced features like offline coupon tracking and categories/goal tracking to optimize marketing campaigns further. With options for custom domain integration and SSL setup, Tracknow Integration ensures secure, personalized, and reliable analytics, empowering you to make data-driven decisions for your business.

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Shopify integration

Cart tracking

Custom domain

Affiliate sales tracking

Multi level marketing

Coupon tracking

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IN-SYNCH® Integration for Sage 100

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Seamless Sage 100 and BigCommerce integration for enhanced e-commerce efficiency. Show more

IN-SYNCH® Integration for Sage 100 offers a powerful BigCommerce integration tailored for diverse business needs, from straightforward retail models to intricate B2B operations. This app enhances the customer experience by delivering real-time, accurate updates on orders, availability, and other essential details, significantly boosting customer satisfaction. By leveraging a seamless, native connection to the robust BigCommerce API, it ensures smooth communication between Sage 100 and e-commerce platforms. IN-SYNCH stands out in the industry with a proven track record, having successfully completed over 100 integrations for wholesale distributors, manufacturers, and online merchants. Its advanced capabilities make it a favorite among Sage 100 users who seek reliable and efficient integration solutions. With IN-SYNCH, businesses can streamline operations and enrich their e-commerce offerings, meeting both B2C and complex B2B integration requirements.

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Real-time integration

Enhanced efficiency

Seamless connection

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Shopify Zendesk integration apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

CXBOX

Stateset Returns Automation

CB ‑ Advanced Form Builder Pro

Zendesk via Zapier

Stylo: AI in Zendesk

Zendesk Connector by agnoStack

Sidr Zendesk and Gmail Macros

Zendesk

Vennie: AI Chatbot for Zendesk

Richpanel: AI Customer Support

ChannelReply

CXBOX

Leopards Courier Integration

Visma e‑conomic Integration

NetSuite Integration ‑ TM

ATMS ‑ Agan Integration

Fortnox Integration

Zoho Integration

Tracknow Integration

IN-SYNCH® Integration for Sage 100